UserVoice makes it easy to collect and organize requests from our users. My favorite feature is that CSMs can submit feedback on behalf of a user, so we always have a way to quantify a feature request with the accounts and users that want it. It's then incredibly easy to contact those users when we're working on that feature or need additional information in the process Review collected by and hosted on G2.com.

So far, nothing - we've had it for quite a while, and I haven't found anything I dislike. I wish I were using some of the features more, but that's entirely on me; they provided the enablement. Review collected by and hosted on G2.com.