G2

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/20/2018

"Affordable alternative to UserTesting"

4/5

What do you like best about UserBob?

Very affordable price. Userbob is the best option for an early startup or a small business which doesn't have enough budget to get user feedback about websites, mobile web, and apps. Review collected by and hosted on G2.com.

What do you dislike about UserBob?

Setting criteria for test participants is limited. You can select only age (30 or younger, over 30), gender, marital status (married vs not married) and add simple extra requirement. Review collected by and hosted on G2.com.

Recommendations to others considering UserBob:

You can get a 1-minute user feedback with a price of a cup of coffee. Even if you are not very satisfied with the test result quality, it doesn't hurt much. It's worth to try. Review collected by and hosted on G2.com.

What problems is UserBob solving and how is that benefiting you?

I wanted to understand how a new user understand when visiting our website. The test size was relatively small and I had a limited budget. UserTesting was not an option for me. I found Userbob, and ran the first impression test. It took only 1.5 days to get 9 users feedback (1-3 min video from each). Quality of user feedback was also ok. Review collected by and hosted on G2.com.