![Candice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Candice M.") CM Candice M. Associate Account Manager Mid-Market (51-1000 emp.) 9/11/2024 "My first 'go to' for all my recruiting needs!" 5/5 What do you like best about User Interviews? UI is my first 'go to' when it comes to recruiting. I am so happy with the ease of use, quality of respondents, the quickness I get people to review, the features that are available, everything! Their customer support teams are amazing and respond in such a timely manner that I don't have to worry about how long it will take to get an answer on any of my questions, or the support I get throughout the whole process is stellar! The costs are unbeatable and the the invoicing process is so fast and easy. I can't say enough 'great' things about UI, I highly recommend them every chance I get, and will continue to use them on every project I can! Review collected by and hosted on G2.com. What do you dislike about User Interviews? I am admittedly not a 'tech savvy' person, and I know there are features that I could be utlilizing better, like skip logic, I just need to take the time to learn them. I don't have anything that I 'don't like' about UI, I am a customer for life! Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? They take out the 'guess work' and I know that the respondents I get are already vetted and quality checked. I can target very specific qualifications and I don't have to weed through hundreds to get a few. UI makes my professional life so much easier and efficient, it benefits me in so many ways it is hard to count. Review collected by and hosted on G2.com. Show More Rating Updated (5/12/2026) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 681 reviewers think of User Interviews 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/user-interviews/reviews)