G2

Brian R.

CEO

Small-Business (50 or fewer emp.)

11/15/2019

"Insufficient and possibly sells email addresses"

0/5

What do you like best about UptimeRobot?

Nothing. Nothing at all. Seriously. Just insufficient. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

The fact that on a paid account the typical alert time for ping monitoring was between 7 and 14 minutes. But mostly that I started receiving a large amount of spam after creating this account. Review collected by and hosted on G2.com.

Recommendations to others considering UptimeRobot:

My experience with UptimeRobot: I set up 4 of our servers for ping monitoring. Then I blocked ICMP on each of them. The time to receive an alert was between 7 and 14 minutes. MUCH too long in my opinion. Binary Canary alerts within about 2 minutes. Add to that the VERY limited options offered for about the same price I find that UptimeRobot simply doesn’t offer nearly enough value. But it gets even more interesting. Shortly after creating an account I noticed a HUGE uptick in the amount of spam being received by the email address I used to create the account – including from spammers using Limestone Networks – one of the main providers that is used by UptimeRobot. Could it be coincidence? Sure. But I don’t tend to believe in coincidences. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

None. Stayed with Binary Canary Review collected by and hosted on G2.com.

Response from Umut Muhaddisoglu of UptimeRobot

edit

Hi Brian,

First of all, very sorry for the experience. That is unusual for us and I believe that this is related to a bug we experienced (and then fixed) on handling the lately added monitors. Normally, the downtime detection is below 2 mins.

Please feel free to give it a retry and also let us know if you experience any issues and we'd love to help.

Regarding e-mails/spam, we never sold and will never sell e-mails. Not sure if any company doing that can survive. We even never promoted a 3rd party product and, actually, we are also pretty bad at sending newsletters (the number of newsletters send in the last 24 months is probably less than 10). Sorry but it is definitely not Uptime Robot which is causing the spike in e-mails.