G2

AA

Verified User in Automotive

Enterprise (> 1000 emp.)

8/11/2022

"Best DR tool on the market!"

5/5

What do you like best about Upstart Auto Retail?

Ability to give our customer's the power to work their deal from the comfort of their home and save their valuable time that used to be spent waiting in the dealership. Review collected by and hosted on G2.com.

What do you dislike about Upstart Auto Retail?

There have been some bugs but updates to the platform seem to fix many of the issues that we have had. The performance manager (Charles) has been outstanding! Review collected by and hosted on G2.com.

What problems is Upstart Auto Retail solving and how is that benefiting you?

The automotive retail business is going through a transformation as the process that used to be in place decades ago has become antiquated. Many people value their time above all else and studies show that consumers want to save time by getting much of the sales process out of the way before visiting a dealership. The dealers are still, very much, a necessary entity for the customer and Upstart's platform introduces an e-commerce experience in a business that has required that customer's come into the store to complete a transaction. Review collected by and hosted on G2.com.