G2

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

3/4/2026

"Excellent Same-Day Support and a CRM That Simplifies Reporting"

5/5

What do you like best about UpStage CRM?

They provide excellent same day human support. We were able to bring all of our donations, ticket sales, and subscriptions into a single CRM which reduced the amount of time trying to gather that data from multiple sources while trying to remember how each worked. It just simplified everything and provided an easy reporting tool capable of generating reports I can give to our board with little to no clean up work. Review collected by and hosted on G2.com.

What do you dislike about UpStage CRM?

I wish they offered a chorus member management tool. Review collected by and hosted on G2.com.

What problems is UpStage CRM solving and how is that benefiting you?

Before UpStage, we were drowning in a "mountain of spreadsheets," juggling two separate ticketing systems and a disconnected donation platform. This fragmentation drained hours of staff time every week. By consolidating everything into one platform, we’ve reduced tasks that previously took several hours down to just one.

Beyond efficiency, we’ve modernized our entire patron experience. Moving from generic paper tickets to a fully digital system has allowed us to track purchaser data accurately for the first time in our organization’s decades-long history. After vetting multiple proposals, UpStage was the clear winner; once you account for the hidden costs of other providers, UpStage offers the best ROI on the market. Review collected by and hosted on G2.com.