I like that Upside brings data from our CRM, MAP, ad platforms, and sales call recording software into one source of truth, so we can make actionable decisions based on every available source. I also like the support. They walked us through every step of implementation and continue to help as often as we need, including with problems we know about and ones we haven’t encountered yet. The mini-apps are customizable and pretty, and let us query and visualize our data and make insights available and accessible. Review collected by and hosted on G2.com.

Most issues stem from our own data quality, so additions to help with cleaning and aggregating would be helpful. We have usage mini-apps, but it would be easier to have something pre-built and refreshable within the admin settings instead of searching for the mini-app every time. Setup was still a bit complex because of the different systems Upside pulls from, though its support made it much easier. Review collected by and hosted on G2.com.