G2

Geraldine A.

Lead Accountant

Mid-Market (51-1000 emp.)

8/19/2024

"2 years in, still our go-to for Cash Collection"

5/5

What do you like best about Upflow?

I've been using Upflow for a few years now, and I keep recommending it to everyone around me — and for good reason!

What I loved from day one is still true: Upflow is incredibly easy to set up and genuinely fun to use on a daily basis. It's transformed what used to be a tedious part of our work into something we actually enjoy. The reporting features bring real value to the business, and the tool helps us stay much closer to our clients throughout the collections process.

But what's really exciting is how Upflow keeps evolving. The new AI features they've rolled out recently are a game-changer — they save us time and make the whole workflow even smarter. It's great to work with a product that doesn't stand still.

And through all of it, the customer support team has remained just as friendly and responsive as on day one. That kind of consistency over 4 years says a lot.

If you're on the fence, just go for it. Upflow is the real deal. Review collected by and hosted on G2.com.

What do you dislike about Upflow?

Hard to find real downsides after 4 years. If anything, I'd love to see more payment method options for our clients, and a bit more flexibility in customizing KPIs to fit our specific reporting needs. Minor points though — our feedback is always heard and the product keeps improving. Review collected by and hosted on G2.com.

What problems is Upflow solving and how is that benefiting you?

Upflow has transformed the way we handle cash collection. It keeps us much closer to our clients throughout the process, making follow-ups more structured and less time-consuming. As a result, our DSO has steadily improved over the years.

Beyond the operational gains, the AI features recently added have made prioritization and automation even sharper — we spend less time on manual tasks and more time on what actually matters. After 4 years, the impact on both our team's efficiency and our financial performance is very real. Review collected by and hosted on G2.com.

Response from Apoorv Jaiswal of Upflow

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Thank you for sharing your positive experience with Upflow! We're glad to hear that the product has helped you get closer to your clients and improve your cash collection efficiency.