G2

Richard C.

Small-Business (50 or fewer emp.)

10/7/2020

"Managing Partner"

5/5

What do you like best about Update Capital?

Update Capital (UC) is very responsive.

I am not in the UC system (working with our investors) every day so I sometimes need a reminder of how to do something.

When I call or send an email, the UC Support team quickly responds with an answer, a link to an article, or video that provides the info. Sometimes they will even record a quick video that shows the clicks for how to do something. This helps me get done what I need to get done so I can serve my investors. Review collected by and hosted on G2.com.

What do you dislike about Update Capital?

I would not call it a dislike but the only comment I would mention is that it would be great if the UC Support line would pick up with a live operator.

Certainly, that is not likely as the world shifts more and more toward self-service. Review collected by and hosted on G2.com.

What problems is Update Capital solving and how is that benefiting you?

We are tracking and managing our equity raise process with Update Capital. (Now that we've completed our most recent acquisition, we're getting ready to leverage additional features of Update Capital.)

In the equity raise process, Update Capital's integration with DocuSign is a HUGE benefit. This presents a highly professional image for our investors. Review collected by and hosted on G2.com.