It can be used by front-line and non-desk users thanks to the employee app. The platform provides a help centre, product tours, and a customer success methodology with bespoke services. It has good documentation and demos to help us get to grips with the platform. Integrations are a strong feature of Unily. It can integrate with Microsoft 365, SharePoint, Google Workspace, ServiceNow, Workday, Salesforce, Slack, and more. This means that employees will be able to search for information and perform actions across multiple systems all in one place which helps reduce friction. Review collected by and hosted on G2.com.

Customization can be quite complex so may require some bespoke development and technical support. Pricing isn’t clear on the website, we’ll usually have to speak to someone in sales. Tracking of broadcast emails and detailed analytics is limited compared to an email platform. Review collected by and hosted on G2.com.