G2

Megan M.

Associate Benefits and Payroll Administrator

Mid-Market (51-1000 emp.)

4/2/2019

"UltiPro helps innovate"

5/5

What do you like best about UKG Pro?

UltiPro is very integrated and is very seamless to use. UltiPro has saved me countless hours of time in Open Enrollment, Benefits Management, Payroll processing, Life Events, and UTM. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Tax Payment services is very slow at processing cases. Many times this is when we have a letter saying that we are late and getting penalties. The only other issue that I have had is with Open Enrollment reporting. It is nice to have the passive enrollment but we had to send our carrier changes only and was very tedious and time consuming because employees re-elected benefits. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Dig into UltiPro. There is so much out there that you can use. They are always updating the products for the better and advancing with technology. Utilize the UltiPro communities because the best feedback is from other Ulti users. I have set up multiple phone calls with other users with challenges, likes, dislikes and has helped me in the long-run. Also, get on the webinars and using the learning resources. UltiPro gives us so much information and data at our fingertips. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Process Improvements. We were doing a lot of processes with paper enrollment forms. Open Enrollment was very easy besides what I stated above with the reporting. Payroll only takes a few hours to process instead of a few days. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

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Hi Megan, thank you for your feedback. We're thrilled to hear UltiPro has helped you streamline processes. We appreciate your insights and I just wanted to let you know I have shared them with the team to help us improve. We hope you have a wonderful day and weekend!