Features such as text prediction, spelling and checks grammar allowed agents to perform more efficiently and with better quality. The biggest value of Typewise was the ability to learn the most commonly used terms and phrases in our project. Therefore allowing it to provide relatable text predictions for our agents.

The ability to integrate itself about any browser tool makes it highly adaptable to any project using cloud based platforms. Review collected by and hosted on G2.com.

Typewise efficiency calculation is based on estimates, it would be really more valuable to investigate ways of calculating actually gained time. Review collected by and hosted on G2.com.