G2

Matt G.

Director of Customer Success

Small-Business (50 or fewer emp.)

4/30/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to stand up cloud-based, light intranet"

5/5

What do you like best about Twine?

We're in the early stages of deployment and evaluation but so far Twine has proven to be easy to use, simple to stand up, and well priced. The customer support is fast and chat-driven and I've had hands-on help during set up and onboarding. Review collected by and hosted on G2.com.

What do you dislike about Twine?

I wish there was a bit less need for the pretty stuff to require HTML and CSS but it's nice that it's offered. Review collected by and hosted on G2.com.

Recommendations to others considering Twine:

Give the trial a go for free. Initial sales demo is slow but informative. Platform is pretty intuitive and will probably serve us for our next phase of growth. Review collected by and hosted on G2.com.

What problems is Twine solving and how is that benefiting you?

As our company has scaled, storing and searching for information and finding the right customer-facing documentation or internal how-to is becoming difficult, slow, and fragmented. Our information lives in too many locations as well as just in peoples' brains, and we needed a central hub for all of that to reside. Someone recommended Twine to me so I signed up for a demo. So far the search works great and my team is enjoying filling twine up with our collective knowledge. Review collected by and hosted on G2.com.