Twilio Flex is one of the easiest softphone services to use, especially when you’re integrating it with your own platforms. It requires minimal resources for optimal performance, and it’s much more cost-effective. On top of that, the support you get is incredibly helpful, and it can be used with most AI systems. Review collected by and hosted on G2.com.

There is very little to say about the issues that occur with Twilio, the main issues comes from your own network as if you are having trouble there then twilio can sometimes act up. Review collected by and hosted on G2.com.