G2

Shannon B.

Missions Coordinator

Small-Business (50 or fewer emp.)

11/17/2022

"Love Working with Turn - Very Responsive and Open to Feedback"

5/5

What do you like best about Turn?

Everyone I've contacted at Turn or our organization has contacted has been responsive and helpful with our needs or concerns. They are open to our feedback and making changes if needed, or sharing why something is done a certain way. I always appreciate their attention to customer service. Review collected by and hosted on G2.com.

What do you dislike about Turn?

Our organization doesn't love that our volunteers who get background checked must select one checkbox that they want their report and their emails must be added to a marketing distribution list. We understand why this is done for the average user of Turn and we don't fault them for that, but it just doesn't work with our organization's reason for using Turn. Review collected by and hosted on G2.com.

What problems is Turn solving and how is that benefiting you?

Our organization uses Turn to background check volunteers who travel on mission trips to other countries. We do this by having volunteers fill out an application and the background check is part of that process. We could not find another company that could integrate with our system and not have users use a separate system outside of ours. But the Turn team has worked well with our web developer to clear any issues and find a seamless process that moves them through the application process more quickly than we had experienced before. Review collected by and hosted on G2.com.

Response from Nandini Prashad of Turn

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Hi Shannon, thanks for your great review! We're glad Turn is able to provide a seamless, quick, and responsive background check solution for your organization. We're constantly looking for ways to improve your Turn experience!