G2

Verified User in Wholesale

Mid-Market (51-1000 emp.)

11/10/2023

"Great MDR - Price is a bit high, but will be in consideration when future contracts end"

4.5/5

What do you like best about Trustwave Services?

I like the as of use and the supportiveness and attentiveness of their team. While vetting this software and services, they were extremely helpful and have tons of features that will allow me to run my department with a low ammount of staff to do so. Review collected by and hosted on G2.com.

What do you dislike about Trustwave Services?

To be honest there was not much that I did not like. Honestly, they are still in the running for consideration when this project gets ready to move forward Q2 of next year. Review collected by and hosted on G2.com.

Recommendations to others considering Trustwave Services:

Just like with any software or service you are looking to implement, do your research. Create your wish list or DRD (Discovery Requirements Document). Trustwave Services is very open and forthcoming about being able to accomplish what we need, assist with recommendations on changes we should make, and things that should be changed to a different or more robust approach. Review collected by and hosted on G2.com.

What problems is Trustwave Services solving and how is that benefiting you?

After taking over as the Director of IT, my job was to stream line and bring the IT dept and the companies tech footprint into the 21st century. With Trustwave Services, I am utilizing them for a future project, to take over and assist us wiith securing our companies virtual and technological service and environments. Review collected by and hosted on G2.com.