G2

Mike B.

Chief Product Officer

Small-Business (50 or fewer emp.)

5/22/2026

"Truss Delivers Top Talent and Near-Continuous Development Velocity"

5/5

What do you like best about Truss?

What I like best about Truss is the quality of the people they’ve brought into our organization and how quickly they became productive contributors to our business. We’re an early-stage startup building a complex software platform, so having team members who are motivated, adaptable, and able to learn quickly is critical. The Product Owner Truss placed with us has exceeded expectations in every area.

One of the biggest benefits has been workflow efficiency and overall development performance. The Product Owner quickly learned our business domain and now works directly with our engineers to clarify requirements, answer logic questions, and keep initiatives progressing without bottlenecks. That has allowed me, as Chief Product Officer, to stay focused on strategy, customer relationships, and growing the business rather than getting pulled into constant day-to-day coordination.

From a collaboration and UX standpoint, the communication process with Truss has been extremely smooth. Their team integrates seamlessly with our existing workflows, tools, and development processes. The onboarding process was also much faster than I expected. We were able to get meaningful output from the team almost immediately, which is rare when working in a highly specialized industry like ours.

Another major advantage has been the time zone alignment strategy. Their team is already progressing work before our U.S.-based team starts the day, which creates a near-continuous development cycle. Many mornings we come in with items already prepared for testing or review, which has significantly improved velocity and shortened feedback loops.

From a pricing and ROI perspective, the value has been outstanding. For a startup, every hire and every dollar matters. We were initially cautious about adding the role, but the productivity gains, organization, and reduction in operational stress have more than justified the investment.

I’ve also been impressed with how quickly the team adapts to new technologies, evolving priorities, and AI-assisted development workflows. In a fast-moving startup environment, flexibility and intelligence matter just as much as technical skill, and Truss has consistently delivered on both. Review collected by and hosted on G2.com.

What do you dislike about Truss?

Nothing. Truss has been a tremendous partner. Review collected by and hosted on G2.com.

What problems is Truss solving and how is that benefiting you?

Truss has helped solve one of the biggest challenges early-stage startups face: building a high-performing product and development operation without the time, cost, and risk of traditional hiring. Before working with Truss, a major concern was whether we could find people who were both technically capable and able to quickly understand a very specialized business domain. Truss solved that problem by providing highly motivated team members who ramped up far faster than expected.

They’ve also helped solve operational bottlenecks inside our development process. Our Product Owner now acts as a bridge between business strategy and engineering execution, which has dramatically improved communication, prioritization, and development efficiency. Instead of developers waiting on answers or clarification, requirements are being worked through proactively, which keeps momentum moving and reduces delays.

Another major problem Truss helped solve is bandwidth. As Chief Product Officer at a startup, I was spending too much time managing day-to-day coordination instead of focusing on customers, product strategy, and growing the business. Having the right support structure in place has allowed me to operate at a higher strategic level while still knowing critical initiatives are progressing properly.

Truss has also benefited us from a speed and scalability perspective. Because of the time zone advantage, development work is often progressing while our U.S. team is offline, creating a much more continuous workflow. That has improved turnaround times, shortened testing cycles, and accelerated product delivery.

From a financial standpoint, Truss has provided strong ROI by helping us scale intelligently without the overhead and long hiring cycles typically associated with building an in-house team. For a startup, that flexibility and efficiency are extremely valuable.

Overall, Truss has given us a combination of talent, structure, speed, and adaptability that would have been difficult to build internally at this stage of our company. Review collected by and hosted on G2.com.