G2

Lewis M.

Customer Success Operations Lead

Mid-Market (51-1000 emp.)

10/20/2026

"Tidy, Easy-to-Share Client Hubs with Highly Customisable Pods and Phenomenal Support"

4.5/5

What do you like best about trumpet?

The end result looks great. It’s early days, but prospects are already giving us strong feedback because everything is kept tidy and easy to find in one place. Sharing information with clients and prospects has never been easier, and the tool is simple to manage. Pods are highly customisable: ours pull information directly from HubSpot, include interactive product walkthroughs, and use Trumpet’s own mutual action plans so tasks never get left behind. It fits neatly into our tech stack, so everything stays up to date without extra admin. Support has been phenomenal. A shout out to Anna, who led our onboarding and has been proactive in making sure our Sales and Customer Success teams get the most out of Trumpet. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

There’s so much in Trumpet that it took us a while to get to grips with all the widgets and work out which features suited which use case. Rolling out a new tool internally and changing how teams work is always difficult, and with a tool this feature-rich it took persuasion and buy-in. That effort has paid off, and the team is now seeing a clear return. Review collected by and hosted on G2.com.

What problems is trumpet solving and how is that benefiting you?

Before Trumpet, our sales and customer collateral was spread across emails, attachments and shared drives, so prospects and clients often worked from outdated versions or couldn’t find what they needed. Now everything sits in one shared space between Avvoka and the client, which keeps both sides working from the same information. Trumpet’s analytics also show us who is engaging with our materials and which products they’re interested in, so we know where to focus follow-ups rather than guessing. The result is tidier deals, better-informed conversations and less time spent chasing. Review collected by and hosted on G2.com.