Sahel K.
SK
Account Executive
Mid-Market (51-1000 emp.)
Originally submitted 7/21/2026
"Saves Time with Guided Trials, Though AI and Formatting Need Polish"
4.5/5
What do you like best about trumpet?

I find Trumpet really helpful for sending follow-ups after demos and meetings. It makes it easy for me to share messages that accurately recap our conversation, and I feel relieved that the material I leave there can help handle the sales process when I’m not there. During software trials, I can leave prospects with materials to guide them without needing to talk or email them constantly, which has saved me a lot of time. It also gives sales champions the resources they need to share information with other team members. I like that it tracks who visits the room and notifies me when someone new checks it out, so I can reach out to them. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about trumpet?

The co-pilot AI feature can take a couple of tries to organize my PDFs by use case. Maybe I’m not setting up the prompt correctly, but I wish it understood what I wanted on the first go. Copying and pasting from ChatGPT into Trumpet text boxes can also be a little challenging. The fonts and spacing get messed up, though pasting plain text makes it a bit easier. It’s not a huge problem, but I wish this was more seamless. Review collected by and hosted on G2.com.

Response from Vicki Threadgold of trumpet

Hello and thanks for sharing your experience of trumpet. We love that it's helping you to be more consultative with your customers.

Thanks also for your feedback regarding customisation of text. We have just released our flagship feature Copilot with Canvas for the ultimate vibe coding experience in trumpet. Please contact your CSM, come through to the in app live chat or email vicki@sendtrumpet.com for more info.

Welcome to the band!

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