One of the biggest strengths is how straightforward it is to use day to day. The dashboards and transaction views make it simple to see what needs attention, identify errors quickly, and track document status. This reduces manual follow-up and helps the team process orders more efficiently. Review collected by and hosted on G2.com.

The biggest challenge is related to the availability of support. It is essentially mandatory to call the support line and create a ticket, whereas a chat support option would be much more convenient. They do answer calls within minutes, but sometimes you don't have minutes to stay captive on a phone call. Review collected by and hosted on G2.com.