G2

EC

EJ C.

Accounting Manager

Mid-Market (51-1000 emp.)

4/28/2026

"Seamless EDI Integration and a Responsive Support Dashboard"

4.5/5

What do you like best about TrueCommerce EDI?

What I like best about TC EDI is their ease of integration & onboarding with other companies' EDI platform, streamlining our order process and order-issue resolving/notification, and lastly, their support dashboard easily allows me to articulate my issues and have TC's Team come in and resolve my issues. Review collected by and hosted on G2.com.

What do you dislike about TrueCommerce EDI?

At times I have found TC EDI's pricing to not be indicative of the work performed, specifically for one-time/additional fees, not for ongoing contracts. I think a more robust AI, analyzing my transactions and catching errors after the fact would be nice. Review collected by and hosted on G2.com.

What problems is TrueCommerce EDI solving and how is that benefiting you?

TC EDI daily solves any issues we encounter tied to placing orders, receiving them into our ERP system, exporting them back out to TC EDI, sending them to customers, and correcting any template, order, or pricing issues we find. Their UI/UX is user friendly, allows for multiple tabs, and makes our lives easier! Review collected by and hosted on G2.com.