--- title: Navan (Formerly TripActions) Reviews meta_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 9274 reviews by the users' company size, role or industry to find out how Navan (Formerly TripActions) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9274 scale: '5' date_modified: '2026-07-15' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Navan (Formerly TripActions) Reviews **Vendor:** Navan **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,274 ## About Navan (Formerly TripActions) Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. ## Navan (Formerly TripActions) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Navan, allowing quick navigation and hassle-free expense management. (1513 reviews) - Users appreciate the **easy booking process** with Navan, allowing for quick and convenient travel arrangements without hassle. (645 reviews) - Users love the **convenience** of quick travel bookings and easy expense submissions through the Navan app. (559 reviews) - Users praise the **simple navigation** of Navan, making travel planning straightforward and efficient. (505 reviews) - Users love the **intuitive interface** of Navan, praising its simplicity and ease of use for booking and expenses. (444 reviews) - Efficiency (402 reviews) - Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews) - Expense Management (360 reviews) - User Interface (333 reviews) - Travel Management (326 reviews) **What users dislike:** - Users often face **booking confusion** due to multiple steps and nonrefundable transactions, leading to frustration. (185 reviews) - Users find **limited options** for bookings and locations, restricting flexibility and overall travel planning effectiveness. (185 reviews) - Users experience **booking issues** with complex flight reservations and unwanted hotel suggestions, leading to frustration. (179 reviews) - Users often experience **inventory limitations and inflexible booking policies** that hinder efficient hotel arrangements and team events. (169 reviews) - Users face **approval issues** with Navan, leading to delayed bookings and unapproved charges for nonrefundable transactions. (135 reviews) - Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews) - Expensive (117 reviews) - Pricing Issues (115 reviews) - Poor Customer Support (113 reviews) - Location Issues (109 reviews) ## Navan (Formerly TripActions) Reviews ### 1. Easy Trip Booking, but Expense Permission Limits Create Confusion **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** User experience for booking trips is good and easy to navigate. **What do you dislike about Navan (Formerly TripActions)?** Limitations with managing permissions for the Expenses function. Causes confusion with our employees. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** The approval flow for managing travel booking. Integrated with our HRIS. ### 2. Good visibility of all expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Mario A. | Fraud Prevention Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Navan (Formerly TripActions)?** I enjoy being able to categorize and submit my expenses in a seamless way **What do you dislike about Navan (Formerly TripActions)?** Right now I believe they could incorporate AI based reviews to make sure the submissions meet the usual criteria companies ask for when submitting these expenses **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It solves the need of separating personal and work based expenses ### 3. Navan: Incredibly User-Friendly App with Effortless Receipt Submission **Rating:** 5.0/5.0 stars **Reviewed by:** Tina B. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan has a very easy platform that doesn’t weigh the user down with procedures. It’s very easy to submit your receipts and go on with you day. The app is the most user friendly one I’ve honestly ever used. **What do you dislike about Navan (Formerly TripActions)?** I haven’t found any negative instances where I haven’t liked the platform at all so far. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Receipt matching and submittals is so easy and less timely for people on the go. ### 4. Effortlessly User-Friendly with Competitive Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I like that Navan is very user-friendly, laid out nicely, and has no distracting ads. It's pretty black and white, making booking stress-free compared to other websites. I find everything I need in one place, and the rates are pretty reasonable. The initial setup was super easy, and I use it for both business and personal travel, finding it to be user-friendly with good rates. Overall, I am very happy with Navan. **What do you dislike about Navan (Formerly TripActions)?** Some hotels won't allow you to earn points when booking through Navan. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easy to find everything I need in one place and offers reasonable rates compared to other websites. ### 5. Great One-Stop Travel Booking, but Receipts and Hotel Folios Can Be Hard to Get **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** It is a one stop shop to book all your travel needs **What do you dislike about Navan (Formerly TripActions)?** I am not always able to get the receipts or hotel folios **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It keeps track of employee travel all in one place ### 6. Effortless Business Travel with Quick Changes **Rating:** 5.0/5.0 stars **Reviewed by:** Omar A. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan very easy to use for booking business travel. It makes handling last-minute changes a breeze, which is crucial in my line of work where plans can change quickly. I also appreciate how Navan informs me about my company's policy caps on flights or hotels, making my selection process much easier. The interface is straightforward and user-friendly, which contributes to its ease of use. The setup was very quick and easy, adding to its overall convenience. **What do you dislike about Navan (Formerly TripActions)?** None **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes last-minute travel changes easier, which I appreciate. It also informs me of my company's policy on flight and hotel expenses, allowing me to make selections easily. ### 7. One-Stop Shop for Effortless Business Travel Booking **Rating:** 4.5/5.0 stars **Reviewed by:** David H. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan is a one-stop shop where I can book flights, hotels, and cars, making it essential for scheduling any kind of travel accommodations for business. It's seamless and effortless. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it tells me that a car isn't available when I'm booking, but it actually is available. It also tends to book me out towards airports by default, even though I have a rental place really close to my house. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan (Formerly TripActions) as a one-stop shop for booking flights, hotels, and cars effortlessly for business travel. It saves me from jumping around different websites or relying on individual research, streamlining the process. ### 8. Navan Keeps Everything Organized in One Easy-to-Use Place **Rating:** 4.5/5.0 stars **Reviewed by:** Cassidy W. | Digital Media & Content Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Navan (Formerly TripActions)?** Easy to use, keeps details separate and all in one place **What do you dislike about Navan (Formerly TripActions)?** N/A - I enjoy using Navan, nothing I dislike **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Travel details and communications for business trips, all in one place and easy to navigate/access. ### 9. Convenient, User-Friendly App That’s Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Dillon M. | Art Auctioneer, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** Convenience of the app and how user friendly it is. Allowing the client to navigate with ease throughout the platform **What do you dislike about Navan (Formerly TripActions)?** Not much since I only used it once. Happy with the app. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Allows me freedom to select my own travel options, layovers and flight company which is of great use. Less time spent at the airports waiting for flights since I'm in control of the selection of flight detials. ### 10. Centralized Travel Management with Policy Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** salvador g. **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that I don't have to visit multiple websites to book hotels, flights, and rental cars because Navan (Formerly TripActions) integrates everything in one place, aligned with my company's travel policy. It blocks expensive out-of-policy options, which is a big plus. I also appreciate the rewards and free money aspect. **What do you dislike about Navan (Formerly TripActions)?** The receipt process is confusing. Every time I'm looking for a receipt, I need to explore the webpage to find them. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to streamline booking as it combines flights, hotels, and cars in one app, adhering to company policies and blocking expensive options. This saves me from checking multiple websites. ### 11. Streamlined Business Travel with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Jammie S. | Senior Mechanical Designer **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan (Formerly TripActions) makes booking business travel easier as I no longer have to go through our travel department. Instead, I can book directly through Navan. The platform is easy to use, and it works well with business needs. I also appreciate that I can attach all my rewards to my account, which is really convenient. The initial setup from the user side was extremely simple. **What do you dislike about Navan (Formerly TripActions)?** I do not have any dislikes about this product. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I can book directly through Navan, bypassing our travel department. It's easy to use and works well with business, letting me attach all my rewards to my account. ### 12. Easy to Use and Traveler-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Easy to use, travler friendly if issues arise **What do you dislike about Navan (Formerly TripActions)?** I think the the expense portion of the site could use some work **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me easily find flight options for our executive team members ### 13. Efficient and User-Friendly for Travel Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella L. **Reviewed Date:** February 13, 2026 **What do you like best about Navan (Formerly TripActions)?** I like how Navan (Formerly TripActions) helps to book flights with options that fit my budget and provides easy access to what I need. I appreciate how it connects to work, making everything feel cohesive. Knowing that I will be approved for a reimbursement gives me peace of mind. The layout is straightforward, and nothing was too difficult to manage. The initial setup was very easy, which was a relief. **What do you dislike about Navan (Formerly TripActions)?** There was nothing in specific that I disliked. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan (Formerly TripActions) to help book flights within my budget and enjoy easy access. It connects well with work, ensuring straightforward approvals for reimbursements. ### 14. Simplified Travel and Expense Management, Stellar Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Angie V. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the fact that our employees can use Navan for both their corporate purposes as well as their personal purposes. The functionality and ease for the end user is the best about Navan. The reporting is extremely easy with an amazing amount of visibility and incredible customization options. The customer service is very attentive and easy to reach. **What do you dislike about Navan (Formerly TripActions)?** Maybe the reporting exports could be made a little simpler. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes our reporting extremely easy with amazing visibility and customization, resolving many accounting issues. It's simple and clean for both end users and administrators, with better reporting visibility and user experience compared to SAP Concur. ### 15. Seamless Travel and Expense Management That Drives Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Marjane T. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Navan (Formerly TripActions)?** Navan’s greatest strength is its seamless integration of travel and expense management within a straightforward platform. This combination results in notable operational efficiencies for finance and administrative teams. I especially appreciate the option to set up tailored spending policies that are automatically and proactively enforced during booking or purchasing, which guarantees strict adherence to corporate guidelines. **What do you dislike about Navan (Formerly TripActions)?** However, there are aspects of the platform that could be improved. Modifying existing bookings can be a cumbersome process, and compatibility with some local providers could be better optimized. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Using Navan has proven to be highly efficient. The automated generation of expense reports has removed the hassle of manually saving and uploading numerous receipts. As a traveler, I find the rewards program to be a motivating factor that promotes cost optimization. From a management standpoint, Navan has made it easier to set spending limits and provides essential tools to meet due diligence requirements, such as tracking traveler locations and enhancing security. ### 16. Autonomous and easy reservations for each employee **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** The independence of each employee to make their own reservations **What do you dislike about Navan (Formerly TripActions)?** Sometimes changes are complicated and you have to chat to make them. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Speed, expense control, and visibility. We gain in time and efficiency. ### 17. Streamlines Travel Management, With Room for Hotel Booking Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the consolidation of booking in Navan (Formerly TripActions). It provides visibility to see what my employees are doing with travel, which is very helpful for managing company travel effectively. **What do you dislike about Navan (Formerly TripActions)?** Some hotels have restrictions that prevent employees from getting the exact room type they need, which makes them frustrated and want to book elsewhere. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan consolidates all travel into one location and provides easy booking for my employees. ### 18. User-Friendly Interface with Helpful AI Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** User Friendly Interface and AI support Intelligence helps a lot **What do you dislike about Navan (Formerly TripActions)?** Login Environment enforce the verification from the safe device sometimes makes super a lot of time to process **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Receipt Recognizing booster ### 19. Easy-to-Use, Modern Platform Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** The easy to use and updated platform facade **What do you dislike about Navan (Formerly TripActions)?** Sometimes the admin back end reporting is not the friendlist **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Reporting tracking on flights seeing who is out / in policy creating boundaries ### 20. This app is Awesome!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I love using this app due to the multiple discounts. I normally use it to rent my cars, hotels, or grabbing a last minute plane ticket. I would recommend this app to anybody!! **What do you dislike about Navan (Formerly TripActions)?** I don't have any dislikes about Navan! Everything has been perfect!! **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It can get everything that I need in just one visit to this app. ### 21. Centralizes Travel with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin R. | Senior Manager Global Sourcing - Business Services - Mobility services, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the user-friendliness of Navan (Formerly TripActions). I also value having access to NDC content, the ability to book personal travel, and the rewards system. **What do you dislike about Navan (Formerly TripActions)?** The parity for prices and content between what is available on Navan and what is available on airline and hotel websites is not there yet, creating confusion for travelers who can find cheaper prices directly on those sites. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan centralizes information, ensures duty of care, and offers competitive prices. ### 22. All-in-One Work Travel Booking and Flight Tracking, With a Bit of a Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Golbarg E. | Solutions Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Navan (Formerly TripActions)?** I like being able to book work travel, earn points, and track flight information all in one place. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it can be a bit difficult to figure out what’s covered within the policy. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Making business travel more seamless. ### 23. Navan Makes Trip Management Effortless and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Guilherme H. | Associate Architect, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is a great app to manage your trip and does not require any kind of refinement, huge understanding and tech knowledge to use. Very easy to use. **What do you dislike about Navan (Formerly TripActions)?** I could not see any disadvantages about using Navan, it is a fine, decent app to use and manage your trips. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Makes your trips easy to manage, where you can have in all in one place your ### 24. Efficient Travel Management, Minor Update Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Harris K. **Reviewed Date:** February 19, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan (Formerly TripActions) provides a centralized system for booking flights and hotels, and it's integrated with my company. It's made finding flights and hotels within the company budget and using company funds much easier. I also found the initial setup to be very easy. **What do you dislike about Navan (Formerly TripActions)?** I don't like that a flight was showing as delayed in Navan's system, but it wasn't delayed according to the airline's website. I had to call Navan support to clarify. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the problem of booking flights and hotels within the company budget and using company funds with its centralized system. ### 25. Seamless Travel Management with Minor Integration Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Drew H. | Account Executive - Enterprise **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like Navan's user interface because it's easy to navigate. The mobile app is good, making it easy to access on my phone. When I need to look up something or find information about my travel or reservation, I can easily do so. Also, the initial setup was very easy with single sign-on. **What do you dislike about Navan (Formerly TripActions)?** I find that sometimes I have to go to other apps, whether it's United or other airline apps, to look up confirmations or other parts. This makes it slightly difficult to navigate. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easy to keep everything travel-related in one place and accessible while on a trip. ### 26. Effortless Expense Management and Travel Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon V. | Director of Developer Experience **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan (Formerly TripActions) is easy to use, especially the user interface. The feature for uploading receipts is really useful because it automatically extracts details, making expensing things super easy. It saves me a lot of time since I can just take a picture of the receipt and it pulls out all the information for me. Also, as a user, logging in for the first time was very easy to get set up. **What do you dislike about Navan (Formerly TripActions)?** nothing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for managing expenses, business travel, and planning team trips easily. The automatic receipt uploading and information extraction save me a lot of time. ### 27. User-Friendly UI, Seamless NetSuite Integration, and Great Pricing Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** user friendly UI, integrated with netsuite, finds best prices. **What do you dislike about Navan (Formerly TripActions)?** can lag at times or display prices worse than outside the platform **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** finding deals across the internet and comparing tiers/prices ### 28. Smooth UI and Easy Bundled Booking, but Support and Pricing Fall Short **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Navan (Formerly TripActions)?** The UI is smooth helps you make a decision more quickly, i havent used it as much but i like the thing where you can book all 3 hotel car and flight **What do you dislike about Navan (Formerly TripActions)?** The support we got was kind of lackluster.... And the fact that google flights had the same flights but cheaper a bit cheaper but still, **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Its easy to make flights reservations and car reservations ### 29. Simple, Cost-Smart Travel Management for Solo and Team Trips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is great for solo business trips as well as team trips. As an admin, you can easily check where your employees are travelling to, and when and why. It pulls through the best costs overall, and it’s a very simple tool to use. **What do you dislike about Navan (Formerly TripActions)?** I have not come across anything i dislike about navan yet **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Its ensuring safe and smooth travel for our business. Having a tool thats easy for employees to use ### 30. Seamless Expense Management, but Flight Booking Frustrations **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | Lead Superintendent **Reviewed Date:** November 03, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciate the Amazon gift rewards offered by Navan (Formerly TripActions), which serve as an added incentive and make the experience more rewarding. I also enjoy the travel benefits, including flight advantages, which enhance the value of work-related travel arrangements. Being able to easily expense everything to the correct project or trip is incredibly convenient, streamlining the financial aspect of business travels and ensuring everything is accurately accounted for. The rewards feature stands out as a particularly valuable aspect, adding an extra layer of benefit to using the service. Additionally, my satisfaction with Navan is reflected in my high recommendation likelihood of ten out of ten. **What do you dislike about Navan (Formerly TripActions)?** {"I find purchasing flights through a third party like Navan instead of directly with the airline to be a hassle. It complicates the process unnecessarily when a direct call to the airline would be simpler.","I wish it were easier to get updates or receipts if there is an issue with the system. This makes handling problems less efficient."} **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for work travel and expensing, which allows easy expense allocation to projects, and offers rewards that I find valuable. ### 31. Streamlined Travel Booking with Instant Comparisons **Rating:** 5.0/5.0 stars **Reviewed by:** Jake K. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan to book flights, hotels, and rental cars for work trips. I find it super convenient for comparing rates across different airlines and companies because it gives me all of the possible options in one feed. I really like being able to compare rates across brands instantly. The initial setup of Navan was very easy. **What do you dislike about Navan (Formerly TripActions)?** There is not a lot of incentive to use Navan for personal travel **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan provides all travel options in one feed, making it super convenient to compare rates across airlines and hotels instantly, saving me the time it would take to check each separately. ### 32. Easy to Use with a Streamlined Approval Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** It's easy to use, streamlined approval process **What do you dislike about Navan (Formerly TripActions)?** The system glitches sometimes & sometimes doesn't have the best rates **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Making travel easier for the entire company & streamlining processes ### 33. Instant, Easy Booking with All Your Trip Info Stored **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | District Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** They make it instant and easy for me to book anything from a rental car to a hotel. It has all info stored too. I love that. **What do you dislike about Navan (Formerly TripActions)?** I wish there was a way to communicate with customer services via the website so that we can cancel if something comes up. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** They make it incredibly easy to categorize each to and code it correctly. ### 34. Effortless Travel Management with Friendly Filters **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Navan (Formerly TripActions)?** I have been using Navan (Formerly TripActions) for two and a half years now, primarily for company business travel, though I've also benefited from its personal trip options. One thing I love about Navan is the access to good deals, which sometimes lead me to opt for booking through it instead of directly with hotels. I also find the setup process to be quite straightforward; it efficiently saves my information securely, making future bookings hassle-free and streamlined. Navan eases the process by maintaining all travel information in one place, which simplifies finding well-priced hotels within my company's budget. I appreciate how everything is displayed in an organized manner, making it easy to find and book the right trip much faster, saving me valuable time. The standout feature for me is Navan's filters, which are simply the best—it's refreshingly easy to see the refund policies and quickly understand a trip's cancellation conditions. Moreover, the customer support team is impressively polite, fast, and helpful, often going as far as contacting hotels directly on my behalf. I find it friendlier and simpler than other booking services like Expedia or Orbitz. Because of its simplicity, user-friendliness, and the ease of setting filters and sorting options, it is incredibly efficient for both my business and personal travels. I genuinely feel that Navan outshines competitors like Orbitz or Expedia with its straightforward and user-friendly interface. It's this ease and friendliness in layout and function that earn it a top recommendation from me, a solid 10 out of 10. **What do you dislike about Navan (Formerly TripActions)?** I'm not entirely sure what I would change about Navan (Formerly TripActions), but maybe just some more enhancements. More filters, more AI, maybe something like that. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan maintains all travel information centrally, making it easy to find budget-friendly hotels and organize trips. The user-friendly filters speed up booking processes, saving time. Its simplicity and positive customer support experience make it preferable over competitors like Expedia and Orbitz. ### 35. Clear UI and Smooth Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Huy Minh T. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** The UI is clear and navigation works well. UX is also good. **What do you dislike about Navan (Formerly TripActions)?** Searching for certain flights can take some time. Perhaps we could improve the query in the backend to make it faster by paginating or caching. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps with buying a flight ticket for a trip and reserving a hotel in the same platform. It's convenient and smooth. ### 36. Effortless Travel Management with Superior User Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin S. | Regional Business Director **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the simplicity and the straightforward user interface of Navan (Formerly TripActions), along with its pleasing aesthetic. The integration with the Navan credit card is excellent, allowing me to use Apple Pay and eliminating the need to carry my card while traveling. The initial setup was also very easy. **What do you dislike about Navan (Formerly TripActions)?** Some of the expense categories are not quite right for my needs. If there was a suggestion box or some way to submit requested changes, that would be helpful. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I can easily book travel, track expenses, and use Apple Pay without carrying my card, thanks to the credit card integration. ### 37. Very Easy, Intuitive to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel A. | Manager of Continuous Improvement, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** Very easy and intuitive to use, don't need anything else **What do you dislike about Navan (Formerly TripActions)?** They charged me the travel agency fees for an extra hotel night in the same trip **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Before I had to talk to a travel agency agent, they would send me travel options for flights, schedules, hotel, rental cars, etc. Several emails back and forth. Now everything is directly with the Navan service. ### 38. Seamless Travel Booking and Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** David Z. **Reviewed Date:** October 31, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) to be pretty intuitive, especially when it comes to booking trips and arranging reservations such as flights and hotels; the process has been seamless for the most part. As an end user, it's been fairly straightforward overall, which makes my travel planning simpler. I really appreciate the feature that allows the inclusion of loyalty information in booking flights and hotels, which adds a personalization touch and convenience to the booking experience. Another thing I find valuable is Navan's expense reporting features, particularly its AI functionality that assists in inputting expense categories from a receipt captured by a picture, which has been a big time saver for me. Kudos to Navan for leveraging AI within their app for expense receipts, as it streamlines the process and benefits me significantly by saving time. Additionally, the platform has been chosen by my employer as the default travel booking platform, reflecting its efficiency and reliability in handling business travel and related expenses. **What do you dislike about Navan (Formerly TripActions)?** The ability to change flights (such as multi-leg segments) is less intuitive and cumbersome than expected **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies expense reporting and leverages AI for receipt inputs, saving me time. It also streamlines business travel bookings, making it intuitive and seamless, improving my efficiency. ### 39. Easy booking, but slow customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Mahima . **Reviewed Date:** December 03, 2025 **What do you like best about Navan (Formerly TripActions)?** I really like this aspect of Navan (Formerly TripActions) that I don't need to spend my own money. Whenever I book a flight, my manager is automatically notified and they approve it. This means I don't need to do anything. **What do you dislike about Navan (Formerly TripActions)?** Sometimes I have trouble booking my favorite hotel because they are not available. Additionally, sometimes the app becomes slow and the response time of customer service is also slow. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan (Formerly TripActions) for easy hotel and flight bookings, which makes booking management straightforward and simple. It simplifies the process for my office trips and eliminates the need for personal payments. ### 40. Great Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Navan (Formerly TripActions)?** The awesome partnership, and communication. **What do you dislike about Navan (Formerly TripActions)?** Don't always know about new features before they're launched. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Being able to have all the data and reporting at easy access. ### 41. My experience with Navan! **Rating:** 5.0/5.0 stars **Reviewed by:** Ananth R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Navan (Formerly TripActions)?** The flight and hotel booking at a single place is very useful. **What do you dislike about Navan (Formerly TripActions)?** Sending a reminder every month to upload the invoices during a trip and in general. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It hgelps in tracking and managing expenses that needs to be reimbursed with a great UI/UX. ### 42. Simple and straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck T. | Principal, Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciated that it provided clear responses without complicating my booking process by relying on others for arrangements. The policy was straightforward and easy to review. **What do you dislike about Navan (Formerly TripActions)?** I'm not sure there is anything here to dislike. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me book and solve my travel planning. I can find everything I need at my fingertips. I get my itinerary in an easily shareable format for my family as well. ### 43. Very Detailed and Customizable Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi S. | Business Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** Very detailed and customised which helps us to select our preference **What do you dislike about Navan (Formerly TripActions)?** Slow and cost is higher than other platforms **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It benefits us to be able to see the options available on the platform. ### 44. Timely, Helpful Support and a User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Navan (Formerly TripActions)?** Support is timely, effective, and genuinely helpful. The platform is also very user-friendly and easy to navigate. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it takes too long to load the results. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It cuts the time it takes to find the right flight or hotel from hours down to minutes. ### 45. Effortless Business Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan is a one-stop place to book travel for business. It's very user-friendly and easy to navigate and use, which is super efficient and saves me a lot of time. I just type in the location I want, and it provides all kinds of choices, recommendations, and reviews for that particular place. The system is so intuitive that I found it easy to use even without any training. **What do you dislike about Navan (Formerly TripActions)?** Nothing at this time **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan is a one-stop shop for business travel that's user-friendly and efficient, saving me time by providing various choices and reviews for locations. ### 46. Efficient Expense Management with Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the direct deposit options for setup in Navan (Formerly TripActions). It makes the expense reimbursement process much more simple. **What do you dislike about Navan (Formerly TripActions)?** N/A **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan (Formerly TripActions) for approving expenses and reimbursements. The direct deposit options simplify this by paying expenses directly and simplifing the process. Also. the platform is incredibly user friendly and it's easy to set up new users through integrations. ### 47. Easy to Use with a Handy Receipt Upload Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Codee B. | Manager, Client Acquisition , Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** So easy to use, love the receipt upload feature **What do you dislike about Navan (Formerly TripActions)?** I wish it would default to saving a draft until my trip is complete - less clicks for me and less risk of submitting one expense at a time if I accidently hit submit (v. save as a draft) **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Saving me time and headache of traditional expense reports ### 48. Run away ... **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Navan (Formerly TripActions)?** Booking a trip is quite simple, that's pretty much it on the positive ... **What do you dislike about Navan (Formerly TripActions)?** Trips tend to be significantly more expensive on this platform compared to others, and booking plane tickets is particularly cumbersome. Customizing your trip as you want is difficult, and often you have to contact the airline directly to make changes. Tax information isn't automated either; you have to manually edit each expense, even though the necessary data could easily be extracted from the receipt. This results in much more work than with other platforms. I regularly receive receipts in my email that I would like to forward to Navan for automatic expense assignment, but unfortunately, this feature is not available. Additionally, the manager interface is very confusing and difficult to navigate, making it unclear what is required when reviewing expenses. Given all these issues, I would not recommend this tool in its current form. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Nanan is causing more issues than it is solving for me right now. ### 49. Seamless Work Platform Integration for Automated Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** That I can connect this to my work platform and run expenses automatically through it. **What do you dislike about Navan (Formerly TripActions)?** Lack of quick turnaround on user experience requests **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Quick expenses ### 50. Clean, Intuitive Travel Booking with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Regal G. | Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan’s clean, intuitive interface makes booking and managing trips incredibly easy, while the real-time expense tracking and seamless integrations save time and reduce friction for users.” **What do you dislike about Navan (Formerly TripActions)?** Some advanced features can feel a bit overwhelming at first, and there’s a slight learning curve for new users before everything feels intuitive.” **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan streamlines business travel and expense management by combining booking, itinerary tracking, and expense reporting into a single platform. This reduces time spent switching between tools, minimizes errors, and improves compliance with travel policies. For me, this means less administrative overhead, quicker reimbursements, and a smoother travel experience overall.” ## Navan (Formerly TripActions) Discussions - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote - 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Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - KPIs - Benchmarks - Forecasting - Savings **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Recurring - Employee Reimbursements - ACH **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Navan (Formerly TripActions) Alternatives - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,451 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,979 reviews)