--- title: Navan (Formerly TripActions) Reviews meta_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 9282 reviews by the users' company size, role or industry to find out how Navan (Formerly TripActions) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9282 scale: '5' date_modified: '2026-07-17' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Navan (Formerly TripActions) Reviews **Vendor:** Navan **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,282 ## About Navan (Formerly TripActions) Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. ## Navan (Formerly TripActions) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Navan, noting its intuitive interface and seamless expense management on the go. (1513 reviews) - Users enjoy the **easy booking** process with Navan, allowing direct access to travel arrangements without department delays. (645 reviews) - Users value the **convenience** of Navan, finding booking and expense submitting quick, easy, and efficient. (559 reviews) - Users find Navan's interface **easy to use and navigate** , making travel planning straightforward and efficient. (505 reviews) - Users love the **intuitive interface** of Navan, making booking and expense management remarkably easy and efficient. (444 reviews) - Efficiency (402 reviews) - Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews) - Expense Management (360 reviews) - User Interface (333 reviews) - Travel Management (326 reviews) **What users dislike:** - Users often face **booking confusion** with Navan, struggling with unnecessary steps and inappropriate hotel suggestions. (185 reviews) - Users find **limited options** frustrating, particularly for team events and specific travel needs, impacting overall satisfaction. (185 reviews) - Users face **booking issues** with Navan, struggling with excessive steps and trust in the booking process. (179 reviews) - Users face **inflexibility and limited hotel options** in Navan, making last-minute bookings and changes challenging. (169 reviews) - Users face **approval issues** with Navan, experiencing delays and lack of notifications for transaction approvals. (135 reviews) - Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews) - Expensive (117 reviews) - Pricing Issues (115 reviews) - Poor Customer Support (113 reviews) - Location Issues (109 reviews) ## Navan (Formerly TripActions) Reviews ### 1. Navan makes expensing easy and quick **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth H. | Senior Consumer Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I also love how quickly Navan clearly communicates the reinbursement process for expenses not on my corporate card. It lets me know when the transaction is officiallly approved and the exact date the funds will be sent on. **What do you dislike about Navan (Formerly TripActions)?** We only get reinbursement payments once a week and it usually takes a day or two from when Navan sends the reinbursement funds for them to register in my bank. I know this isn't something fully on their end but would be awesome if that transaction was more instant and I didn't have to wait until every Monday for funds to be reinbursed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It makes expensing easy while on the go so that you aren't left with a stack of expense reports at the end of the month. When booking travel it easily lets you see what is in or out of company policy so you are working within the proper boundaries. ### 2. Navan: GREAT T&E Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy M. | Expense Administrator - Finance, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is the most user-friendly T&E platform my company has used, and we have tried several! From booking a flight and hotel to paying for meals while traveling, the entire process is easy to follow and complete. Entering transactions for normal expenses to be reimbursed could not be simpler and quicker! As the admin for my company, the implementation process was the best and their customer service is top notch! **What do you dislike about Navan (Formerly TripActions)?** We’ve been using Navan for just over a year, and we’re still just as satisfied—if not even more so—than we were at the start. Hands down, it’s the best T&E platform we’ve ever used. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Because our company has several different business units, each with its own departments, GL codes, and other requirements, keeping up with travel and expenses used to be a nightmare. With Navan, everything is centralized, and users are assigned to the correct business unit, so we can easily pull separate reports for each one. AP is no longer overloaded with reimbursement requests, and employees no longer have to wait 1–2 weeks or longer for repayment because of the backlog. ### 3. Navan takes expense and travel management to the next level **Rating:** 4.5/5.0 stars **Reviewed by:** Sam B. | Partner Sales Manager - South Central, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Navan (Formerly TripActions)?** One thing I really like is how you can earn personal rewards if you choose lower priced hotel options. You still earn your hotel rewards, but you also get Navan rewards as well that you can spend on personal travel. Also, when you use their personal travel section, you are getting lower priced hotels and rental cars than I get from other travel sites. **What do you dislike about Navan (Formerly TripActions)?** Nothing that sticks out to me right now. Their mileage tracking took a little getting used to, and the selecting the addresses sometimes seemed a little wonky, but it got better. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I am able to get my travel done quickly and my expense reports completed quickly and get paid back faster. Also, I am saving money on hotels using this tool as they are getting good rates. ### 4. Navaan is best place for all your business travel and expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Ankush N. | technical architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I’ve used Navaan for scheduling trips, booking hotels, and managing other expenses. I can honestly say it’s very good, and by far one of the easiest tools to use. Scheduling flights works really well, and it lets you add your frequent flyer numbers. Hotel booking is also straightforward and gives a clear view of your options, including reviews and points to help you decide. Beyond trips, submitting other expenses is very easy too. I just upload the receipt, and it automatically pulls in the details using AI. I have used this for business travels as well as personal. It makes it really easy. **What do you dislike about Navan (Formerly TripActions)?** Only thing is I can not make bulk expense. I have to register each expense as a single transaction. If this could be fix or improved then 100% mark for the tool. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** In simple world it is making the life really easy. I could tell from experience using other expense system before. This is by far the best one. It saves me a lot of time which I can use in other activities. ### 5. Navan (formerly Tripactions) keeps getting better **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2021 **What do you like best about Navan (Formerly TripActions)?** When renting a car, Navan looks at the time of arrival and departure and transfers that to the start and end date/time for the rental car. Very helpful! When booking a hotel, the site provides the ability to enter an address of where I'll be working. This is very helpful as I can see visually where I need to go from the hotel. Changing flights is much better now. **What do you dislike about Navan (Formerly TripActions)?** It would be very helpful if I could add my hotel, flight, and rental car dates/times to my calendar when making a Personal booking. This is only available for Business bookings. **Recommendations to others considering Navan (Formerly TripActions):** As with any website, be sure that it's giving you want you need. Give Tripactions a go, but be very aware of what you're getting. Check the details carefully. By far, it is the easiest travel website that I've ever used once I figured out how to use it. Be wary of the defaults. You may end up with a very frustrating experience as I have. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I like the dashboard for my trip that shows all of the bookings with the ability to download receipts and to change the bookings. The itinerary can be printed to PDF and sent to my customer so they are aware of my travel plans. Of all the travel agencies I've used over the last 25 years, Tripactions is the easiest to navigate. ### 6. Progressive approach in feature but lacks in UI **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjeet K. | Atlassian Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** Now I am using this app in Iphone and it works well without any lag and provide great results with respect to my needs. It understands well what information I am sharing with the photo even though I sometime don't upload it clearly. **What do you dislike about Navan (Formerly TripActions)?** Still UI needs to have an update so that it looks more appealing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me in booking travel through the app and claiming my reimbursement when I upload my invoices. It works as a global app irrespective of country and currency. I upload invoice in INR and the app gets it calculated in USD for the reimbursement. ### 7. Does the job well for managing company expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** One thing I've noticed recently is how smooth the expense approval process has gotten. Submitting and tracking approvals feels quicker than before, and I don't have to chase anyone to know where my expense stands. The mobile experience has also improved. Snapping a receipt and logging it on the spot takes less than a minute, which is handy when you're traveling. **What do you dislike about Navan (Formerly TripActions)?** The search filters for hotels could be a bit more flexible. Sometimes the options feel limited depending on the location, and it would be nice to have more choices within the company policy range. Occasionally the app can feel a little slow when loading trip history or past expenses. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use this app for my business travela and expenses management. Its been more than 2 years I am using it and really found is so helpful. ### 8. Top-Tier Support, User-Friendly Interface with Room for Expense Management Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Sierra B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2023 **What do you like best about Navan (Formerly TripActions)?** I love the support - truly top tier. Very quick, and when not quick it's because the support team is doing what they can to resolve items quickly. They're easy to work with. I like the app as well for the most part. I think it has a pretty friendly interface, easy to filter options for hotels and rentals especially. I don't have to click around too much to get where I need to. **What do you dislike about Navan (Formerly TripActions)?** The expenses section is a bit tedious. I can't submit multiple expenses at once and add details later; I have to upload a photo one at a time. Adding details to expenses or just adding receipts can be difficult, especially since it can reset to the top, making it time-consuming if I have a lot of expenses. In the app, when trying to book multi-city flights, I can't pick one flight and adjust the others from there like I can on desktop. I have a newer iPhone with the latest software. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps with booking flights, hotels, rental cars, and managing expenses. The support is top tier, and the app's friendly interface makes it easy to filter options without much clicking around, streamlining my travel arrangements. ### 9. Streamlined Travel Planning with Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry T. | Senior Customer Experience, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Navan (Formerly TripActions)?** I like the UI of the Navan app. I feel like it's easy to use and easy to navigate. It's better than any other app that I use, like Expedia and all the other stuff. Navan makes it so much easier to book my work trips and even personal trips. It makes everything so much easier and organized. All I have to do is go to the app, and I see my flight information, hotel information, and if I rent a car, everything is in order, so it makes everything much easier. The initial setup was very easy; all I had to do was log in to my work email, use the authorization code, and I was already in. **What do you dislike about Navan (Formerly TripActions)?** To be honest nothing. I love the product. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to organize and simplify my work trips. It keeps all my flight, hotel, and car rental information in one place, making everything much easier and more organized. ### 10. Easy All-in-One Booking with a Clear Itinerary and 24/7 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shane H. | General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan makes it easy to book flights, hotels, and vehicles all in one place, ensuring you don’t miss anything important for a business trip or a personal trip. It’s very straightforward to use: you just click the items you need to book, choose the prices that work for you, and lock in all of your reservations. It integrates everything into one easy-to-read itinerary, so you never miss a booking or reservation. Customer support is available at all hours if there are any issues or questions you may have. I’ve personally used it on numerous business trips between home and half way across the nation and, so far, I haven’t had any problems with the app or with support. **What do you dislike about Navan (Formerly TripActions)?** So far, I haven’t experienced any issues while using the app. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I have a hard time looking through multiple booking websites for flights, hotels, and vehicles, but Navan makes it easy to compare options and quickly spot the best choices in each reservation category. I can book what I need without bouncing between sites, and it saves me time and a lot of headaches. ### 11. Easy, Intuitive Travel & Expense Management in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Claus W. | Head of Technical Partnerships and Alliances, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan for business travel and expense management. Overall experience has been positive. The platform is easy to use and intuitive, making travel bookings and expense submissions quick. Setup was straightforward and required minimal effort. Navan keeps travel and expense tools in one place. The mobile app works well and helps me manage receipts and trips on the go. Users I work with appreciate the convenience and automation of expense tracking. **What do you dislike about Navan (Formerly TripActions)?** Some areas could improve. A few times booking steps felt unclear and unexpected charges appeared. Options for certain hotels and flights were limited compared with other tools. The approval workflow added delays for some expenses. Overall, Navan handles travel and expenses efficiently and delivers solid value for teams. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan addresses business travel and expense challenges by bringing booking, spend tracking, and policy enforcement together in a single platform. It removes many of the manual steps involved in travel planning, receipt capture, and expense reporting, replacing them with automation and real-time data. For me, that means clearer visibility into company spend, stronger budget control, and better compliance with travel policies. Finance teams can rely on dashboards that surface travel and expense activity, with approval workflows built directly into the system. For travelers, the mobile app makes it easy to book flights, hotels, and cars, scan receipts, and submit expenses while on the go. Navan also supports automated payments, virtual cards, and reporting across multiple currencies. Overall, these features cut down the time spent on manual reconciliation, improve accuracy, and help companies manage costs more effectively. ### 12. New name and branding, same great app and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Che H. | Application Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Navan (Formerly TripActions)?** We have added a link to an Uber account to Navan at my company, so I am able to book all of my transportation needs whenever I am visiting the office. **What do you dislike about Navan (Formerly TripActions)?** Happy with everything so far, all booking functionality is great and all in one app! **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Booking accommodation for when I visit the company office in Harrogate, I was able to book the room easily. This benefits me as I can book a place to stay on my work phone so the action is monitored which makes claiming it on expenses easy too. ### 13. Navan Makes Expense Tracking Effortless and Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Christine L. | Operations Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** It’s incredibly easy to use. When I use the Navan card to make purchases, the process is so simple: I upload my receipt and can quickly choose the expense type, what it’s for, who it’s for, etc. There’s no need to send emails to other departments or spend extra time tracking down the information. **What do you dislike about Navan (Formerly TripActions)?** So far, I haven’t found anything I dislike about Navan. It’s been a great tool for handling business purchases, and the overall experience has been consistently positive. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the hassle of having to duplicate purchase information in emails to different departments. With everything in one place in the app, it goes directly to the right department without extra back-and-forth. The biggest benefit for me is being able to collect miles for personal use, and I also like that I can easily view my history right in the app. ### 14. Excellent Business Travel App! **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell K. | Distinguished Solution Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** Navan offers an even greater selection of flights and hotels so I can make sure to find one that suits my business meeting. I’m usually able to find a hotel that is very near to my meeting. **What do you dislike about Navan (Formerly TripActions)?** Not that I can think of, it’s a great app. Navan seems to anticipate the features that a business traveler would need ahead of us asking for them. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Saves me time when booking my business travel, and tying in my expenses to my business travel couldn't be easier. ### 15. Navan Makes Business Travel Booking Fast, Intuitive, and All in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Andres R. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Navan (Formerly TripActions)?** What I like most about Navan is how easy it is to book and manage business travel in one place. The platform is very intuitive, and it simplifies the whole process of finding flights, hotels, and transportation. I also appreciate how fast it is to compare options and make changes when needed. The most helpful part is having everything related to travel organized in a single platform. It saves a lot of time because you don’t need to use multiple websites or tools to plan a trip. **What do you dislike about Navan (Formerly TripActions)?** There isn’t much I dislike, but sometimes the available options can feel a bit limited depending on the location or travel dates. In some cases, prices may not always be the lowest compared to booking directly with airlines or hotels. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps solve the challenges of organizing and managing business travel. Instead of dealing with multiple websites, emails, and approvals, everything can be handled in one platform. This makes booking trips faster, keeps travel information organized, and provides better visibility into expenses. For me, it reduces the time and effort needed to plan travel and makes the whole process more straightforward and less stressful. ### 16. Effortless Travel Planning and Expense Management with Navan **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian K. | Regional Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I love Navan’s personal rewards credits and the ability to book travel with my preferred hotel/airline partners. Getting both means I’m getting credits and my company is saving money. Total win-win. **What do you dislike about Navan (Formerly TripActions)?** Navan is an excellent platform and I hope they continue to innovate and create an excellent experience for us. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Tracking and submitting expenses for work is a pain. Navan makes it easy to book travel, track and submit expenses and get approvals without worrying what's in policy or out of policy. ### 17. Super Easy Expense Tracking: Receipt Photos + Bank Sync That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | VP of Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** It's incredibly easy to use - the ability to take photos of receipts and have them upload right from your phone streamlines the expense process immensely. Also love the linking to your bank account to pull in things you may have not gotten a receipt for at all like vending machines. **What do you dislike about Navan (Formerly TripActions)?** My only complaint is that I can't change my bookings personally, for example if the company will pay for coach but I want to pay for an upgrade on my personal card after the fact, I cannot do that even under my linked airline miles account because someone else technically booked it. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** The flight booking is so much easier than other products I have used; the expense submission process is a million times easier than any other product I have ever used. ### 18. Business travel made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** Trip management and assistance when altering itineraries has gotten easier - interface has improved and streamlined. **What do you dislike about Navan (Formerly TripActions)?** It would be nice if they pulled in updates when airline reservations are changed externally (like thru the airline website). **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It makes expense reports insanely easy, because everything flows through one place. Before Navan I would have to hold on to all of my receipts and go through a long arduous process of entering them all into a spreadsheet. ### 19. Seemless travel booking platform is a must have! **Rating:** 5.0/5.0 stars **Reviewed by:** Libby O. | Account Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Navan (Formerly TripActions)?** It is very easy to use, I always know that my task will just take a few minutes as a result! **What do you dislike about Navan (Formerly TripActions)?** I have not used Navan enough to suggest anything here for now. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It centralizes and automates your travel expense process by being a one stop shop. It also sends you follow ups on the status of your reimbursements which is really nice. ### 20. Easy to Use - Develop an easy trip itenerary **Rating:** 5.0/5.0 stars **Reviewed by:** Mark O. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Navan (Formerly TripActions)?** It develops you booking around a trip itinerary. You start with your flights. Flights can be easily sorted by number of stops, departure/arrival times, etc. Hotel are easily added. It is easy to adjust your trip with little hassle. It is nice there is only one upfront fee for a given trip/itinerary. Customer support has been helpful when needed. I typically use NAVAN about once a month. I also like the integration with Outlook. Saves times. **What do you dislike about Navan (Formerly TripActions)?** Switching from our previous service provider has been a great move for our company. That said, I’d like to see more discounts on airfares for personal travel. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Our prior travel management company and software was not very user friendly and customer service was horrible. It has been a great switch to NAVAN. ### 21. Excellent platform to centralise your business needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam M. | Deal Desk Analyst, GTM, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** So far, I’d like to add that with the Navan mobile app, all you need to do is upload the receipt through the app, and you’re all set. **What do you dislike about Navan (Formerly TripActions)?** Yes, I believe that when submitting receipts for expenses, the preview option isn’t very user-friendly. All you see are mixed receipt pages, it should ideally be more organized and clean. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** The best thing about Navan is that it has instant reimbursement. ### 22. Effortless Travel Booking, Slight Confusion with Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I like how Navan makes it easy for me to quickly find and compare flights and book them along with hotels. The reimbursement process is something I particularly like; it's very intuitive and allows me to submit my expenses and bills quickly. I can just scan my travel bills, and it automatically fills in the form for me, which I really like. Searching for flights and hotels is also straightforward, and submitting expenses is quick. **What do you dislike about Navan (Formerly TripActions)?** Usually, one confusing thing that I've noticed is when I try to book the hotels, it gives me one price to start with, and then there are multiple options listed below. I do not understand what those options are for, and they all have different prices listed. It's very difficult to understand what those mean and what it means if I choose any of those. I was slightly confused in setting up my bank account for my reimbursements. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easy to quickly find and compare flights, book travel, and efficiently handle hotel bookings. I particularly like the reimbursement feature as I can just scan my travel bills, and it automatically fills in the form for me, which is great. ### 23. User friendly Platform for business trip booking **Rating:** 5.0/5.0 stars **Reviewed by:** Patty Z. | Sr Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan to book my flight tickets and hotels for business trips, and I appreciate that there are many flight and hotel options to choose from to finalize my business trips. I find it to be a straightforward platform with many choices, which makes it easy to finalize trips. It's easy to use and user-friendly software. **What do you dislike about Navan (Formerly TripActions)?** For some cases, it is better if I can modify the trip options after I finalize them within certain hours or a day. For example, I booked a hotel for 5 days, but I forgot to choose the option with free breakfast. When I went back my booking information, I have to either cancel the booked hotel, rebook the hotel and add the breakfast option, or leave it with the current option without breakfast. If we can easily add or modify the current booking, that will be great. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan offers many flight and hotel options, making it easy to finalize business trips with a straightforward platform and numerous choices. ### 24. Effortless Travel Booking with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah L. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Navan (Formerly TripActions)?** What I like best about Navan is how easy it makes booking travel. The interface feels modern and intuitive, and it’s simple to compare flights, hotels, and rental cars in one place. The real-time pricing and clear policy indicators is very helpful and clear. Navan was to implement across our organisation and the setup was straightforward, and the support team has been very responsive whenever questions come up. Our team uses it eqculsively for booking travel I also appreciate how well it integrates with other tools we rely on, like slack, keeping travel, approvals, and reporting all in one seamless workflow. **What do you dislike about Navan (Formerly TripActions)?** The one area that can be less helpful is pricing - sometimes flights are cheaper on other websites. While Navan is very convenient and centralizes travel and expense management, there are occasions where I need to check competitors to ensure we’re getting the lowest fare. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the problem of keeping track of multiple bookings, especially complex multi-city trips, which used to be difficult to manage. It centralizes all travel information in one platform, making it easy to see itineraries, track expenses, and know what the budget is for each trip. This has saved a lot of time, reduced errors, and given our team better visibility into travel spending and planning. ### 25. Effortless Reimbursements with a User-Friendly App **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan (Formerly TripActions) for expense meals through my employer. It's really easy to submit receipts and receive reimbursement, which makes the app super user friendly for me. I love how easy it is to fill in the sections needed for reimbursement details. I actually like the ease of use of the app and the funny little quirky jokes that pop up while waiting for my receipt to upload. I also appreciate that I can save drafts of expenses I haven't completed, and how easy it is to delete information or track my reimbursement, seeing whether it's approved or just submitted. It's convenient that the reimbursement goes directly back into my account. **What do you dislike about Navan (Formerly TripActions)?** I think probably just the fact that I don't see what stage it's in, like, if anything else is needed from me. When my reimbursement or expenses are submitted, or sometimes, like, how long it will take to be reviewed. I'm always worried that maybe I'm missing a submission deadline to get the expense reviewed and processed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies expense reimbursement, making it easy to submit receipts and track approvals. Its user-friendly interface reduces task overwhelm, and I appreciate its humor and direct deposit feature. ### 26. Effortless Travel Management, Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan M. | Chief Technology Officer, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan incredibly easy to use and navigate, and I love that I can access it from any device, whether it's my laptop or mobile phone. The app lets me input receipts instantly by using my phone’s camera or electronic receipts, which is really convenient. I appreciate how it allows me to input expenses right when I'm at a restaurant, adding details like attendees immediately, so I don't forget later. Plus, I don’t have to worry about losing receipts since I can enter the information on the spot. Setting it up initially was very easy, too. **What do you dislike about Navan (Formerly TripActions)?** Customer service can be difficult to reach and do not always help me with my issues. I also think they should empower them more and staff them better so that wait times are faster. Plus, giving them a better customer experience platform, like retooling with a Contact Center platform from 8x8, Inc., would be beneficial. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan books my travel, handles expenses in real-time, and tracks reimbursements. It's easy to use on any device. I input receipts instantly, preventing loss and capturing details immediately. ### 27. Relatively simple to use platform, but no clear SLA's for support **Rating:** 2.5/5.0 stars **Reviewed by:** Rob V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Navan (Formerly TripActions)?** The interface to configure policies is fairly straight forward, there are just a lot of policies you could configure. Make sure to align your internal policies with whatever you setup or consider changing them to match what's available in Navan. Note, changing accounts and things in NetSuite or Navan can create some sync issues if you didn't keep them 1:1 **What do you dislike about Navan (Formerly TripActions)?** Clearer separation of IT Access from Finance **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps by keeping our travel within budget constraints and allowing overrides when necessary. This helps with alignment of company policy while making it easier for our users to get immediate feedback. ### 28. Effortless Expense Reporting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ammar M. | Sales Enablement Specialist, Customer Success for Legal Professionals **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan is pretty much a one-stop shop for all business-related expenses. I don't need to do any additional work outside of the platform itself. Navan takes care of everything from booking to submitting and tracking all of my expenses related to business. The access to both physical and digital cards makes it really easy for me to charge business-related expenses directly to my account. Everything I need for booking, like flights and hotels, is all in one place. The overall process is very simple and easy to use. The initial setup was very simple, didn't take too long, and I received my card shortly after. The setup process is very user-friendly. **What do you dislike about Navan (Formerly TripActions)?** Haven't run into any issues with the platform. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies my expense submissions, making the process easy with its card system for business expenses. It acts as a one-stop shop, handling booking, submitting, and tracking tasks effortlessly, ensuring I don't need to work outside the platform. ### 29. Effortless Travel Management, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Angel R. | Plant breeding technician **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan for work-related travel, both locally and internationally. I appreciate that it helps me book hotels and vehicles and manage expenses during business trips. What I like most is how easy it is to use—the app and website are very user-friendly. I also find it great that Navan can be used internationally, as I experienced during a business trip in Spain. It was really convenient not to worry about currency exchange, as I used Navan to pay for everything, including food and hotel. The initial setup was really easy; I just needed to create an account, and it was ready to use. **What do you dislike about Navan (Formerly TripActions)?** The app and the website are easy to use, but I would like to see a more interactive app and website. I would like to see a renovated app. I don't have anything specific in mind, but for sure there is room for improvement in the app. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves expense issues during trips, providing easy hotel and vehicle bookings. It's user-friendly and works internationally, freeing me from currency exchange worries. ### 30. Effortless Trip Planning, Proposal Process Needs Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Navan (Formerly TripActions)?** I really like that everything is done in one platform with Navan (Formerly TripActions). It manages our expenses effortlessly; I just upload a receipt when needed, and the expense reporting is great because I don't have to do much else. Booking my flights, hotel, and car all in one place is convenient, and I also appreciate being able to view different prices and options that are available. **What do you dislike about Navan (Formerly TripActions)?** The proposal process is kind of a pain, taking a long time to put together. Once submitted to my supervisor for review, I cannot delete it or edit it. If I need to add anything to the trip, I have to submit another proposal. So the whole proposal process can be worked on. Through the app, I could never get the proposal processed to actually submit. I would go through choosing the flight and everything, but I can't get the proposal to actually submit. I then have to go and rebuild everything through the desktop. **Recommendations to others considering Navan (Formerly TripActions):** It is so much easier than using other travel apps like Travelocity and Expedia. I use TripActions primarily for business, but will be using it for my personal travel as well. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to book my entire trip itinerary on one platform and share it with my family easily. It also manages our expenses, where I just upload a receipt when needed. I can book flights, hotels, and cars in one place and view different prices and options. ### 31. User-Friendly Travel Management with Engaging Rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Lacey E. **Reviewed Date:** February 16, 2026 **What do you like best about Navan (Formerly TripActions)?** I love the interface of Navan (Formerly TripActions) because it's visually enticing and easy to use. I also love that it offers rewards after spending certain amounts on trips and travel, which makes it fun to use. The easy navigation is another feature I appreciate; it’s really helpful, especially when trying to book travel. It makes the whole process more enjoyable and motivates me to keep booking and spending money on the platform. Overall, it's very easy to find where to book certain things and to use different tools, which just enhances the ease of navigation. **What do you dislike about Navan (Formerly TripActions)?** I think the only thing I'm thinking of is I tried to invite my team members to the group trip. We had a summit, and they didn't all join or they didn't all understand how to use it or the purpose of it. I did it so that we could see everyone's travel and flight plans and then coordinate lifts and stuff. So I think that could be better because not everyone actioned that space. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes booking travel and hotels much easier by consolidating all our travel information into one place. ### 32. Effortless Travel Booking with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) super easy and intuitive to use, especially for booking work travel. The chat features and support are really quick and responsive. It's typically easy to get a customer rep on the phone if needed. When I need to change a flight due to a delay or cancellation, I can get someone to help me quickly, and they resolve the issue without a ton of hassle. Often, I can resolve most things via their in-app chat feature, which is really handy. **What do you dislike about Navan (Formerly TripActions)?** The only issue I've run into is occasionally they won't offer a specific flight I'm looking for that I see on Google flights. But this is rare. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for work travel bookings, enjoying its ease and intuitive interface. Quick, responsive chat support and fast issue resolution enhance my experience, especially when changing flights due to delays. ### 33. Streamlined Business Travel with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Rene G. **Reviewed Date:** February 12, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan for business trips, and it really streamlines all the details. I love how Navan can calculate my mileage and tell me what I'll be compensated by my employer, making the process quick, easy, and stress-free. It's amazing that it tracks my mileage, drive time, and provides all the important information I need about my hotel stay. I also find it really cool that Navan lists all important airline booking and hotel reservation information for me to access. The initial setup was very easy and done quickly. I really think other businesses should utilize Navan for company trips. **What do you dislike about Navan (Formerly TripActions)?** I'm not sure how it could be integrated, but if there was a navigation system in the app, it would make Navan elite. I'm not sure if it's possible, but it would be an amazing feature. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to streamline business trip details, track mileage, and calculate compensation easily. It provides quick access to essential info like bookings and reservations, making travel stress-free. ### 34. Effortless Expense Management, Seamless Travel Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Geraldine D. **Reviewed Date:** February 12, 2026 **What do you like best about Navan (Formerly TripActions)?** I really appreciate Navan (Formerly TripActions) for making expense submission to my company really easy. I can take a picture of my receipt, have the app create a draft expense report for me, and quickly submit it. It's linked to my Uber account, making it easy to submit those expenses as well. I also like the ability to compare flights and accommodations within the app, which is pretty helpful. The expense management is my favorite part as I can take a picture of the receipt right in the moment and submit an expense right away, so I don't end up with a bunch to do at the end of the trip. Also, the initial setup was exceptionally easy. **What do you dislike about Navan (Formerly TripActions)?** I have had a couple instances with Uber where I add a tip and then I get two draft expense reports. One with the tip and one without. Sometimes it's hard for me to navigate which drafts I still need to submit and which ones are duplicates because of tip and no tip. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to schedule trips and manage expenses. It simplifies submitting expenses by letting me take pictures of receipts and submit reports easily. I also like the comparison of flights and accommodations within the app. ### 35. Great tool for expense management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** In addition to the simple and streamlined expense submission process, I appreciate the platform's intuitive interface, quick reimbursement tracking and the ability to manage travel and expenses in one place. The reporting and visibility into expense status make it easy to stay organized. **What do you dislike about Navan (Formerly TripActions)?** Overall, my experience has been very positive. If there is an area for improvement, it would be providing more customization options for expense reporting and dashboards to better meet different organizational needs. Other than that, I have not encountered any significant issues. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Easy to get reimbursements done and easy to submit the receipts ### 36. Streamlined Travel Management with Minor Reimbursement Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Janelys C. **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan's platform to be extremely easy, simple, and user-friendly, which makes managing travel and expenses much less complicated. I really like how quick and immediate it is to upload receipts—right after swiping my card, I can get a prompt to upload the receipt, which helps me stay organized and compliant with documentation. Navan really keeps everything structured and makes it easy to group expenses per trip, so I never lose track of my budget. The app's ease of use, combined with its quick functionality, keeps me on top of my expenses, especially since traveling for work can get pretty complicated. **What do you dislike about Navan (Formerly TripActions)?** I think one of the things that I've faced challenges with Navan is just seeing reimbursements quickly. Sometimes, for example, the flight gets canceled or if I have to change a flight and I should be receiving a credit of some sort, those credits back to my account take a really long time. Sometimes it takes a couple weeks for me to get that credit posted to Navan, and my deadline for the budget submission may have already passed by then. So that's the one challenge that I really see. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies creating trips and keeping expenses grouped per trip, making it easy to track budgets. It lets me quickly upload receipts and avoid losing them, and efficiently tracks expenses for compliance. ### 37. Effortless Travel Management with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Mindy P. | Athletic Trainer **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) really easy to use. It allows me to put in all my information like my TSA number or Hilton honors account, and it automatically applies these when making reservations, which is really nice. I also appreciate the quick support when there was an issue with my credit card at the hotel; they really helped sort it out quickly. The initial setup is straightforward, walking me through every step, and it prevents booking errors by setting clear parameters, which helps ensure everything is within budget and permitted by my workplace. It makes the process really simple for me. **What do you dislike about Navan (Formerly TripActions)?** The only thing that seemed a little bit clunky was getting the right form to the right hotel originally. I wish that it would have been automated instead of having to call the website and then call the hotel to coordinate. It was a little bit rough. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes travel booking easy by saving my info like TSA and loyalty accounts, and applying it automatically. It quickly resolved a credit card issue at a hotel. The setup process is simple, ensuring I stay within budget and company policies. ### 38. Simplicity and Outstanding Support Make Travel a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Chett G. | Candidate Developer, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan specifically for business travel the most, but I also check it out for family vacations or hotels. It's a super easy app to use, and the customer service is extremely good, which I really appreciate. I like that it's simple and clear to set up any trip, whether it's for cars, trains, planes, or hotels, and making changes is as easy as it gets. Plus, if you need to call customer success, they're great, especially if it's getting close to the trip. I love that you can find good hotels at good prices and earn Navan credits towards rewards like Amazon, which is amazing. The setup was extremely easy, and honestly, it's been a joy to use. I really enjoy it and can't even think of improvements, to be honest. **What do you dislike about Navan (Formerly TripActions)?** I'd like to better understand where my mileage numbers are and how to apply those to travel for upgrades and things of that nature. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for flights, hotels, and even trains for work travel, finding good deals and earning rewards. It's easy to use and has excellent customer service, making it essential for work and personal trips. ### 39. Effortless Expense Management and Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the ease of use of Navan (Formerly TripActions), and the prices have always been comparable or even cheaper than other sites. I find it great for my work trips as everything is automatically uploaded for reimbursement in one spot. The ability to snap a photo of a receipt and have the AI fill out the line items, then send the receipt for reimbursement is fast and easy while I'm on the road. It also keeps me updated on the status of the reimbursement. For me, it's effortless and painless to use. The initial setup was very easy too. Overall, I think it's a great tool, and I've never had an issue using it. **What do you dislike about Navan (Formerly TripActions)?** I have not had any issues. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan is great for my work trips; everything is automatically uploaded for reimbursement in one spot. I love the ease of use and the ability to snap a photo of a receipt, with the AI handling line items and status updates, making it fast and easy while traveling. ### 40. Streamlined Travel Booking with Great Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavna W. | Chief Marketing Officer **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like how easy Navan (Formerly TripActions) is to use for booking hotels and flights for both business and personal travel. The AI capabilities, like receipt scanning for expense management, actually work really well, capturing details accurately and helping with currency conversion. I also appreciate the integration with my credit card, which makes managing currency conversion smoother, and the integration with my loyalty programs, allowing me to enter my info once and not worry about it again. The setup was straightforward as a user, and it's great to have everything bundled in one platform. The convenience and functionality make it a valuable tool for me. **What do you dislike about Navan (Formerly TripActions)?** All works well when flights are as planned. But if they get cancelled or delayed and I need to work through rebooking, working with support is not as easy. My experience has been that it's usually a really long process. I think if I could be kept up to date on delays and then provided suggestions on what could be my alternate options especially based on my pre-stored preferences, that would be golden. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps me book everything from one place and is super user-friendly. It accelerates my expense management and submission process significantly. The AI capabilities, like receipt scanning and currency conversion, work really well, reducing time spent on manual entry. ### 41. Streamlined Travel Booking Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Raul P. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan (Formerly TripActions) mostly to book my travel for work. It's become really handy because it makes it easy to go through the prompts and look through what I need. What I like most is the interface, which is very simple to see the steps for the items I need. The interface saves me a lot of time. I input the dates I need and where I'm going, and then I'm able to go step by step for a hotel, a car, or a flight. It gives me all the options in one simple to read interface. Booking my first trip was extremely easy after it was introduced to us. **What do you dislike about Navan (Formerly TripActions)?** I haven't had any issues with Navan, so no dislikes at this time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to book work travel, which solves the problem of visiting multiple sites and re-inputting info. It saves me time by letting me enter dates once and presenting all options in a simple interface. ### 42. Simplifies Business Travel, Needs Faster Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Sara H. | Account Executive III - Core Market **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I love it when I'm booking a flight with Navan because I can save all of my known traveler information, and I can apply my airline accounts to it, so any points get added to my account. I'm automatically added to TSA PreCheck. It makes it super easy to book within my company's policy, showing only options that work for that. It's the same for hotel bookings. I really like the mobile app because as I travel with my company, I can pull it up on my phone to see my daily spending allowance and easily write reimbursements if I end up using a personal card instead of a work card. The app is great for checking out my trip budget, logging my own transactions, and seeing all my company details right there without having to go to internal resources on my computer. The initial setup was super easy, and I received a card quickly, which is fantastic since I rely on the company's budget when traveling. Generally, I've found using Navan (Formerly TripActions) to be straightforward and helpful. **What do you dislike about Navan (Formerly TripActions)?** When I've tried to make changes to flights on my computer, it seems like sometimes the application is slow, lagging, or it gets confused and has a hard time redoing that. It often takes two or three attempts before it even lets me continue to do something like that. And overall, it can be slow. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I love that Navan keeps my traveler info saved, adds points to my accounts, includes TSA PreCheck, follows my company's policy, and allows budget management during travel. ### 43. Effortless Trip Planning and Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** George G. | Sr. Enterprise Account Executive **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I love how Navan (Formerly TripActions) speeds up access to the best rates for hotels, cars, and airlines. It's really efficient for expense reporting too, as it submits expense report requests in real-time, making the process hassle-free as long as they're aligned with company policy. I also appreciate that Navan makes it easy to find what I'm looking for by serving up all the best options at a glance. The setup was super easy as well; I could input my profile information, loyalty numbers, and payment details with multiple ways to pay for both business and personal use. Overall, I’m really impressed with how Navan handles everything seamlessly. **What do you dislike about Navan (Formerly TripActions)?** When I have expenses that are outside of my company's policy, they seem to sit for too long with no next step. I can't tell if there's an issue with an expense because Navan doesn't really take action to make sure that I'm aware it needs more information or that my company is looking for some other information. Sometimes I just don't know, and so the expense might sit there for too long. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan speeds up access to the best rates for hotels, cars, and airlines and makes finding them easy. It also simplifies expense reporting by submitting requests in real time, eliminating the need for later manual entry with receipts. ### 44. Effortless Expense Management with Rewards Perks **Rating:** 4.5/5.0 stars **Reviewed by:** Francesco G. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like the reservation part where we can book flights and hotels. It's great that we can earn rewards either from hotel chains or directly from Navan, which we can then use for personal trips. This is really cool. Also, using Navan for all our business expenses during trips or for client-related expenses is very convenient. I also find the authorization system pretty easy to use, which makes the setup quite straightforward. My boss just has to authorize expenses, and it's easy for her to do it. Overall, it's a very cool platform, and I've never used something quite like it before. **What do you dislike about Navan (Formerly TripActions)?** The only trouble I had with Navan is booking long haul flights with connections. Usually, it offers me some bad connection timing, requiring me to wait for six, seven, or even eight hours in the airport. There are actually better flights with better connections that I could book by myself. Sometimes, I've had to book the long haul flight separately along with the connecting flight to get a better connection time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for handling all business expenses and travel bookings. It's convenient for booking flights and hotels, and I enjoy the rewards system that lets me use rewards for personal trips. ### 45. All-in-One Travel Solution with Rewarding Features **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador M. | Plant Controller **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan incredibly convenient as a consolidated stop for all my travel needs, with amazing follow-up on trip updates and assistance. I really appreciate the visibility into rewards and loyalty program points, and the ability to see which options allow me to earn points. Earning Navan cash on my business trips for personal travel is just amazing! I also found the initial setup to be extremely easy. **What do you dislike about Navan (Formerly TripActions)?** I just had an experience trying to book a hotel for a conference in Tampa, FL. I had a promo code for a group booking from the conference but I didn't find anywhere to apply it. The cost was much higher than directly on the hotel website with the promo code. I could not find the promo code field and I am not sure hotel specific promo codes would work while booking through Navan. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It’s a convenient consolidated stop for all my travel needs with amazing follow-up on trip updates and assistance. ### 46. Visually Pleasing and User-Friendly Travel Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa H. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan really fun to work with, especially because of its visually attractive color scheme and overall visual appeal. It's very easy to navigate, which I appreciate, especially since all my receipts are automatically loaded into my expense reporting. I love that I can research a trip and save flights and hotels even if I'm not ready to book them yet. This feature is very helpful for my varied work travel, as it allows me to bookmark ideas or flight plans without actually ticketing them, making it easier to reference them later without starting my search all over again. The ease of initial setup and the training and education provided were also great. And, of course, I rate it a 10 out of 10 because it's easy to use and visually attractive. **What do you dislike about Navan (Formerly TripActions)?** I have not run into any issues or concerns with the app so far, but I have been hearing from my coworkers that they don't appreciate that Navan will use hotels.com or booking.com as a third-party booking. Because then it's not as easy to make any changes. They would prefer it just stayed directly with Navan and whatever vendor we're booking with. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan streamlines organizing trips by grouping all details together, making it easier to manage travel. It automatically loads receipts into expense reporting and allows me to bookmark potential flights and hotels, which preps me for last-minute travel without upfront booking. ### 47. Streamlined Travel and Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa G. | Sr. Competitive Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan (Formerly TripActions) as an employee for booking travel and submitting expense reports. My favorite part is being able to submit expenses on the spot - scan a receipt and submit in under a minute. It's nice not to have to drag receipts home and fill out an arduous expense report, line item by line item. It saves time and gives me peace of mind. I can submit it and forget it. Navan helps remove friction from the part of travel I hate. Plus, the dad jokes while you're waiting are entertaining. The initial setup was pretty easy. **What do you dislike about Navan (Formerly TripActions)?** I think the Trips tab is ok but would be better if it were more of a TripIt experience to add plans that are outside of plans booked through Navan. There is no way to email your entire itinerary to TripIt. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for booking travel and submitting expense reports, all in one place. I can submit expenses instantly by just scanning a receipt, which saves me time and hassle. It makes travel less stressful with entertaining features like dad jokes. ### 48. Effortless Travel & Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dan K. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like Navan's expense management feature. It's so much faster and easier than our previous application. I love the ability to scan receipts and immediately submit expenses. The travel booking process is also very easy to use, and I appreciate that I can even book personal travel. Navan provides a very efficient and easy-to-use interface for both booking business travel and managing expenses on tablets, laptops, and the app itself. It's great how I don't need to integrate it with other tools since it handles business travel and expenses directly through the app with direct deposit. The initial setup was super easy as well, just logging in once and setting up profiles connected to our single sign-on. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it's a little hard to get to the proper hotel selection that you want, but with filtering options you can get there eventually. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan provides a very efficient interface for booking business travel and managing expenses. It's easy to use on both tablets and laptops as well as the app, making expense submissions faster with photo receipt scanning, and simplifying the travel booking process. ### 49. Efficient, User-Friendly Travel Booking Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Tracy S. | Director- Recruitment Delivery, Global Services, Marketplace and Sub-Vendor **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the number of options Navan provides for flights to various cities, and the filters I can use from cost options. I appreciate how I can use preferred airlines as an option and that it filters down very quickly and easily to let me know specific times for my travel preferences. I also enjoy the numerous options it provides for hotels, especially since I primarily use one hotel provider, and it's fast and efficient when I need to find specific hotels in various cities I travel to. Overall, it's been a more pleasurable experience and visually more appealing than the last app we used. **What do you dislike about Navan (Formerly TripActions)?** I think sometimes when I'm looking for specific radiuses of the address that I'm researching for, locations. I would love maybe restaurant options that I could include of what I'm trying to book for a team event, or if I need to filter down for booking, for meals, that would be kind of interesting if you could include that because I also, at times, need to expense and include that. With, team events. If I need to book conference areas or rooms for my team, and I can't maybe make the office work for my team, would be lovely to be able to work with hotel to be able to book that as an option. Maybe I just don't know much about that when I'm booking those kind of things, for team meetups. That would be lovely. Other than that, it's worked up pretty well for the functions I need it for. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan creates efficiencies and offers more options. It lets me use my Alaska membership for flights, is faster, and gives me access to necessary destinations. It's easier to navigate than Concur and efficiently highlights hotel options for Marriott members. ### 50. Fast, Efficient and User-Friendly App **Rating:** 5.0/5.0 stars **Reviewed by:** Rylee S. | Sales Representative **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like how fast and efficient Navan is, especially when it comes to handling work trips for reimbursements. The direct deposit feature is fantastic since it transfers money directly into my bank account without any fees. I also appreciate not having to calculate miles, which makes it so much more efficient. The interface is quick and easy to understand, and I feel like almost anyone could use it without any trouble. It's convenient to add pictures as proof for receipts, and the app also helps track how much money I've made from trips specifically. Overall, it's a great tool for both large and small companies, and I'd highly recommend it to others for business purposes. **What do you dislike about Navan (Formerly TripActions)?** Nothing I think it's a fantastic application **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies work trip reimbursements by pre-calculating mileage payments, offers quick, fee-free direct deposits, and an easy, intuitive interface that even allows adding photo receipts. It helps track trip earnings efficiently. ## Navan (Formerly TripActions) Discussions - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote - [View Navan (Formerly TripActions) pricing details and edition comparison](https://www.g2.com/products/navan-formerly-tripactions/reviews?filters%5Bsentiment_snippet%5D=1250710&order=g2_default&utf8=%E2%9C%93§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+08%3A39%3A07+-0500&secure%5Bsession_id%5D=091671a4-80d8-4b33-992b-a617d1236025&secure%5Btoken%5D=8a70162c39e84cc685a6f8754d2a0191ef7c900915976bd9a0189cc12a4586d1&format=llm_user) ## Navan (Formerly TripActions) Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - [Alteryx](https://www.g2.com/products/alteryx/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [AzureDesk](https://www.g2.com/products/azuredesk/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bank of America HSA](https://www.g2.com/products/bank-of-america-hsa/reviews) - [Brex](https://www.g2.com/products/brex/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [Crisis24](https://www.g2.com/products/crisis24/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) - [Lyft Business](https://www.g2.com/products/lyft-business/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Oracle Fusion Cloud Financials](https://www.g2.com/products/oracle-fusion-cloud-financials/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Sigma](https://www.g2.com/products/sigma-computing-sigma/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [VensureHR](https://www.g2.com/products/vensurehr/reviews) - [Watershed](https://www.g2.com/products/watershed/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Navan (Formerly TripActions) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Setup** - Approvals - Alignment **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Card Management** - Card Types - Card Controls - Card Personalization - Configuration - Fulfillment - Replacement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - KPIs - Benchmarks - Forecasting - Savings **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Recurring - Employee Reimbursements - ACH **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Navan (Formerly TripActions) Alternatives - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,452 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,989 reviews)