--- title: Navan (Formerly TripActions) Reviews meta_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 9102 reviews by the users' company size, role or industry to find out how Navan (Formerly TripActions) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9102 scale: '5' date_modified: '2026-07-03' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Navan (Formerly TripActions) Reviews **Vendor:** Navan **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,102 ## About Navan (Formerly TripActions) Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. ## Navan (Formerly TripActions) Pros & Cons **What users like:** - Users love the **ease of use** of Navan, allowing seamless trip setups and easy expense management on-the-go. (1513 reviews) - Users appreciate the **easy booking process** of Navan, allowing direct and convenient travel arrangements without hassle. (645 reviews) - Users find Navan's **quick and easy travel booking** and expense submission to be highly convenient and efficient. (559 reviews) - Users value the **ease of use** of Navan, making travel planning and flight comparisons a breeze. (505 reviews) - Users love the **intuitive design** of Navan, finding the interface easy to navigate and fast to use. (444 reviews) - Efficiency (402 reviews) - Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews) - Expense Management (360 reviews) - User Interface (333 reviews) - Travel Management (326 reviews) **What users dislike:** - Users experience **booking confusion** with multiple steps and irrelevant hotel suggestions, complicating their reservation process. (185 reviews) - Users find **limited options** for locations and flexibility, impacting their experience when booking team events and travel. (185 reviews) - Users experience **booking issues** with multiple steps and lack of trust in the process, causing frustration. (179 reviews) - Users experience **hotel inventory challenges** with limited options and rigidity in booking processes, especially for team events. (169 reviews) - Users report **approval issues** with Navan, citing delays and lack of notifications causing frustrations with bookings. (135 reviews) - Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews) - Expensive (117 reviews) - Pricing Issues (115 reviews) - Poor Customer Support (113 reviews) - Location Issues (109 reviews) ## Navan (Formerly TripActions) Reviews ### 1. Excellent reimbursement tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul B. | Lead Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Navan (Formerly TripActions)?** Over the past year, I have used Navan's business travel tool multiple times to book my off-site visits. It's an easy, no-nonsense flow while making the travel booking. It gives you good options to choose from, along with the decided budgets. There are direct options to download trip-related artifacts, such as flight tickets, in one click. The feature that I liked the most is the Slack notification it sends you to do a web check-in as soon as the check-in window opens - that is very helpful. **What do you dislike about Navan (Formerly TripActions)?** One issue that I faced recently was while submitting a food reimbursement. The bill had taxes listed separately (CGST and SGST), which were not auto-captured from the receipt, and I had to manually update the tax values for logging the expense. It's not a big deal, but it would be great if the OCR reads the taxes and adds them automatically instead of having to do a manual entry. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I remember keeping the business expense receipts safe and then sending them as soft copies via email. This was a painful way of tracking expenses and I used to avoid submitting expenses at all. With Navan, I face no such issues now and reimbursement tracking is extremely efficient. ### 2. Best Corporate Travel Expense Management Softwares **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj T. | Talent Acquisition Leader 1 -Global GTM Hiring, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Navan (Formerly TripActions)?** - Automated invoice submissions that accept any format (JPJ, PDF), with AI that automatically identifies and assigns the correct expense category. - Navan Lets you book your travel using third-party aggregators like booking.com or hotels.com - Navan card can be easily added to you Uber as well and it manages your corporate taxi bills as well - All the Data in One Place related to travel - Food, Accommodation, Travel, Reimbursements etc, helping you conduct the necessary analysis and make informed decisions. Travel Rewards - It rewards you points on every booking, You can accrue reward points and save more with loyalty memberships and frequent flyer miles -Customer Support provided is quick and easily accessible **What do you dislike about Navan (Formerly TripActions)?** - It should automatically detect and select the local currency when making payments. Right now, it defaults to dollars, and I have to manually switch it to the local currency during checkout. - You have to first create a proposal for any business travel, the estimates in the proposal are always lower as compared to the final billing which doesn't reflect the correct provisioning -Limited global inventory - The hotel options are very limited in global locations - I also feel the platform fee it charges is a bit high compared to competitors, but it’s still worth it for the features it provides **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** 1. Manages Corporate travel across different offices around the globe easily 2. Employees can book flights, tickets and car rentals on their own without needing any help 3. Strong reporting and compliance controls - SOC 2, GDPR, ISO-aligned controls, encryption, audit logs, SSO support 4. Built-in travel policy management 5. Rewards-based cost savings 6. Offers higher credit line to corporates 7. Clean and intuitive interface ### 3. Navan makes expensing easy and quick **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth H. | Senior Consumer Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I also love how quickly Navan clearly communicates the reinbursement process for expenses not on my corporate card. It lets me know when the transaction is officiallly approved and the exact date the funds will be sent on. **What do you dislike about Navan (Formerly TripActions)?** We only get reinbursement payments once a week and it usually takes a day or two from when Navan sends the reinbursement funds for them to register in my bank. I know this isn't something fully on their end but would be awesome if that transaction was more instant and I didn't have to wait until every Monday for funds to be reinbursed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It makes expensing easy while on the go so that you aren't left with a stack of expense reports at the end of the month. When booking travel it easily lets you see what is in or out of company policy so you are working within the proper boundaries. ### 4. One place for all your Trip and travel and expense finance. **Rating:** 4.5/5.0 stars **Reviewed by:** Siddhant V. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Navan (Formerly TripActions)?** Navan has been highly effective in simplifying the organization-employee spend management process. I particularly like the ability to manage spending policies and caps, provide controlled direct spending options, and streamline reimbursement workflows within a single platform. The visibility and control it offers for both employees and finance teams make expense management much more efficient and user-friendly. **What do you dislike about Navan (Formerly TripActions)?** Overall, Navan has been a great tool to use. One thing that could be improved is having more flexible reporting and spend insights for admins. It would also be helpful if some of the approval and reimbursement processes were a bit more streamlined, especially for unique or less common expense scenarios. Other than that, it's been a smooth experience. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It is an application to manage the corporate travel, travel perks/rewards and travel bookings (with cancellation support). It helps me and my org to setup the company policy and adhere it for the services used by company folks. One can use it to track and review simultaneously. ### 5. Navan takes expense and travel management to the next level **Rating:** 4.5/5.0 stars **Reviewed by:** Sam B. | National Partner Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Navan (Formerly TripActions)?** One thing I really like is how you can earn personal rewards if you choose lower priced hotel options. You still earn your hotel rewards, but you also get Navan rewards as well that you can spend on personal travel. Also, when you use their personal travel section, you are getting lower priced hotels and rental cars than I get from other travel sites. **What do you dislike about Navan (Formerly TripActions)?** Nothing that sticks out to me right now. Their mileage tracking took a little getting used to, and the selecting the addresses sometimes seemed a little wonky, but it got better. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I am able to get my travel done quickly and my expense reports completed quickly and get paid back faster. Also, I am saving money on hotels using this tool as they are getting good rates. ### 6. Navaan is best place for all your business travel and expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Ankush N. | technical architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I’ve used Navaan for scheduling trips, booking hotels, and managing other expenses. I can honestly say it’s very good, and by far one of the easiest tools to use. Scheduling flights works really well, and it lets you add your frequent flyer numbers. Hotel booking is also straightforward and gives a clear view of your options, including reviews and points to help you decide. Beyond trips, submitting other expenses is very easy too. I just upload the receipt, and it automatically pulls in the details using AI. I have used this for business travels as well as personal. It makes it really easy. **What do you dislike about Navan (Formerly TripActions)?** Only thing is I can not make bulk expense. I have to register each expense as a single transaction. If this could be fix or improved then 100% mark for the tool. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** In simple world it is making the life really easy. I could tell from experience using other expense system before. This is by far the best one. It saves me a lot of time which I can use in other activities. ### 7. User-Friendly Platform That Simplifies Travel Booking and Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin D. | Privacy, Compliance, Governance, Risk and Security MGR, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan (formerly TripActions) for its user-friendly platform that simplifies travel booking, expense management, and corporate travel policies. Its seamless integration, real-time updates, and comprehensive reporting features are often highlighted as top benefits **What do you dislike about Navan (Formerly TripActions)?** I love it, nothing bad to say, no issues to report **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navigating the world of corporate travel can often be overwhelming and time-consuming. Employees spend hours booking flights, hotels, and transportation, often struggling to find options that align with company policies. Meanwhile, finance teams lack real-time visibility into travel expenses, making it difficult to monitor and control costs. Navan steps in to change that. It simplifies the entire process by providing a user-friendly platform where employees can easily book their travel arrangements in one place. This not only saves time but also ensures that bookings comply with company policies automatically. With real-time updates and centralized data, organizations gain better oversight of their travel expenses, helping them stay within budget and make smarter financial decisions. For employees, it means a smoother, more convenient travel experience. For companies, it translates into improved compliance, reduced administrative work, and valuable insights into travel spending. Overall, Navan makes managing corporate travel more efficient, cost-effective, and hassle-free for everyone involved. ### 8. Distressing experience, confusion and waste of time **Rating:** 0.0/5.0 stars **Reviewed by:** Delphine D. | Senior Project Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Navan (Formerly TripActions)?** I don't understand how it's possible to have titles that are confusing when there are so many search and booking engines. For the first time using a system, I wondered what needed to be done at each step. While the system, used and imposed by my company, knows which hotel was booked by colleagues for the same place and date as my trip, I had to extend the search to find the hotel (which has a note "colleagues have booked this hotel"). The system requires hierarchical validation to finalize. Except that it's not "finalize the booking" that's written. You have to "check availability." I don't know what happens if the desired room is no longer available. Even though I followed the same procedure as my colleagues (we were leaving together, but each had to spend time making a reservation), my room was not paid for by the system. I had to pay the hotel on-site, while my colleagues had their nights prepaid. The advantages of Navan are confusion and wasted time. **What do you dislike about Navan (Formerly TripActions)?** Lack of clarity in the process. Unclear titles. Complicated and non-intuitive procedures. The information that the system possesses and displays is not used ("hotel booked by colleagues on the same dates" indicated but not presented as the first result). Validation page too long (7 printed pages). **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** nothing for me. I imagine that my employer thinks they will find something there in relation to other services. ### 9. Autonomous, Easy Travel Booking with Clear Itineraries and Upfront Costs **Rating:** 4.0/5.0 stars **Reviewed by:** Amy W. | eCommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan gives employees autonomy over booking their own travel, which takes the hassle away from other teams and lets individuals choose their preferred trip details. I also like the trip overview you can print out like a timetable, as it makes the itinerary easy to follow. It’s great to be able to see the total cost of the trip and approve (or get approval) before booking. The search options are clear and comprehensive, and it saves all of your details for quicker, easier booking in the future, including frequent flyer information. And of course, the Navan rewards encourage more economical booking decisions. **What do you dislike about Navan (Formerly TripActions)?** Once a trip is approved, each section has to be booked individually, making it slightly cumbersome. Other than that, it's great. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It allows clear, pre-approved travel decisions to be made by each member of the team, saving time & money. ### 10. Intuitive, Mobile-First Travel and Expenses with Built-In Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Senior Vice President Finance and Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** The user experience is extremely intuitive. If you’ve booked travel before, you can quickly figure it out. The mobile-first application makes on-the-go, real-time expense submission a breeze. By eliminating traditional expense reports, it lets users focus on their core responsibilities instead of non-value-added compliance reviews. Compliance is built into the policies, and out-of-policy transactions are automatically flagged for review. **What do you dislike about Navan (Formerly TripActions)?** While the NetSuite integration is reasonable, it is not as robust as some other applications. The types of transactions to integrate into NetSuite were somewhat limited. Sometimes bookings came over on estimated values with a different actual value hitting the card. Made for some interesting reconciliations at times. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** From a financial standpoint, we didn’t have an integrated travel platform connected to our ERP, and this solves that gap. The system is inherently exception-based, which frees up valuable time for the team because we no longer need to do full expense report reviews for every submission. From a non-finance user perspective, we no longer have to visit multiple sites to book travel. It’s all integrated into one platform alongside expense reporting, and adoption is much easier when everything is part of the same, consistent experience. ## Navan (Formerly TripActions) Discussions - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote - [View Navan (Formerly TripActions) pricing details and edition comparison](https://www.g2.com/products/navan-formerly-tripactions/reviews/tripactions-review-1661682?section=pricing&secure%5Bexpires_at%5D=2026-07-05+03%3A43%3A45+-0500&secure%5Bsession_id%5D=cc05bc93-9739-4e81-8212-36bd11601035&secure%5Btoken%5D=8267b32d63a563cb06ab61d8fecdf4031e3b374eeadaf6a12b051ae08244db3b&format=llm_user) ## Navan (Formerly TripActions) Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 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Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Setup** - Approvals - Alignment **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Card Management** - Card Types - Card Controls - Card Personalization - Configuration - Fulfillment - Replacement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - KPIs - Benchmarks - Forecasting - Savings **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Recurring - Employee Reimbursements - ACH **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Navan (Formerly TripActions) Alternatives - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,440 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,967 reviews)