G2

Matthew L.

Vice President, Global Commercial Sales

Enterprise (> 1000 emp.)

3/24/2026

"Tribble Meets Us in Slack and Speeds Up Our AEs with Accurate AI"

4.5/5

What do you like best about Tribble?

Tribble does a fantastic job of meeting you in the workspace you are in, notably slack, most consistently. This concentrates workflows and drives adoption, which has been notably high since we took Tribble into our workplace.

The value of the product itself is that it is well trained on our internal systems, which means faster time to value with powerful AI built in. While all AI systems will get it wrong at times, its profoundly accurate often and allows our AEs to work faster. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

I’d love for Tribble to replace more of the steps in our CRM process, and it seems like it’s actively rolling that out. Still, having those capabilities become more extensive would be really valuable. In addition, if Tribble could proactively surface insights for leaders and AEs—almost like a personal assistant—it would make the product even more useful.

That said, there’s very little I outright dislike about Tribble; this feels more like an opportunity for future innovation. Review collected by and hosted on G2.com.

What problems is Tribble solving and how is that benefiting you?

It's helping drive performance amongst our Account Executives by aggregating items like Customer feedback, customer stories, competitor decks, etc. into real world situations for them. It takes what would have been an arduous process into a very fast one, in the space that is being worked.

For our managers, it can now build insights for coaching and forecasting perspective helping to strengthen how we show up as a leadership team for our reps. Review collected by and hosted on G2.com.