G2

Allie P.

Director of Marketing & Customer Engagement

Small-Business (50 or fewer emp.)

8/10/2021

"Great price- multiple numbers, users, & text/call functunality"

5/5

What do you like best about Tresta?

I like how easy it is to switch between phone numbers within the app whether it's dialing out for a call or sending a text to a client. I like that I can receive and send pictures in the texts. I also like that when a client calls me it rings my phone with my "tresta number" and tells me via a recording that it is a tresta call and to press 1 to accept. Review collected by and hosted on G2.com.

What do you dislike about Tresta?

I'd like more call recording features and to be able to make calls/send texts through the online platform. If it could also sync with salesforce to log the contact that would be great too. Sometimes I have issues with my phone still ringing even after I've signed out of the app, but I've figured out a workaround to make that stop for when I'm on vacation/weekends. Review collected by and hosted on G2.com.

Recommendations to others considering Tresta:

If you have an issue, reach out to the support staff. They resolved an issue the same day I finally decided to reach out for help. The issue was with one of the phone lines not receiving incoming calls. I was able to get Tresta up and running for initial implementation within 10 minutes. Review collected by and hosted on G2.com.

What problems is Tresta solving and how is that benefiting you?

This solved our biggest issue of switching to remote work when the pandemic hit. Review collected by and hosted on G2.com.