G2

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

1/12/2022

"Not a great solution for US companies or employees"

0/5

What do you like best about Perk (formerly TravelPerk)?

Standard optionality and baseline features you would expect from a travel portal. Review collected by and hosted on G2.com.

What do you dislike about Perk (formerly TravelPerk)?

The system requires a lot of human interaction from the travelperks side. They are supported out of the EU so the time zones are a nightmare for US employees.

As one example of many of the issues we faced with travelperks: we had a director have her flight canceled while she was standing at the gate. The system did not allow her to book on her own through the app and the travelperk "concierge" rep told her that they would get back to her in 2-4 hours for assistance. This clearly did not work for us or the person stranded at the airport.

Booking train travel in the US was not an option at scale for us with TravelPerks. In the EU, it worked great. In the US it was an anchor to our business Review collected by and hosted on G2.com.

Recommendations to others considering Perk (formerly TravelPerk):

If you are based in the US, go elsewhere for this need. If you are an EU company trying to select 1 travel platform for your people across the globe outside the EU, look elsewhere.

If you are an EU based company trying to save money versus big players and your people are in the EU only, the platform is fine. Review collected by and hosted on G2.com.

What problems is Perk (formerly TravelPerk) solving and how is that benefiting you?

General travel management process and flow. Expense management and protocols. Basically, whatever you would want to do with TripActions or CWT portals. Review collected by and hosted on G2.com.