It's easy to use and doesn't have an overwhelming number of features, which is important for me as I'm new to email marketing. It's also very cost effective - I was able to get started for free and only got charged once I'd started to make some progress - and even as I built my subscriber base to 1,000 contacts, it's still pretty cheap. There haven't been any major issues with sending or performance and the guides have been helpful in getting me to make some changes I should probably have made to my email settings anyway. It has some AI features but doesn't make you use them, which is nice, and it integrates well with the main Capsule CRM. Review collected by and hosted on G2.com.
I wish I could add some different fonts (Helvetica Neue in particular). A mobile app would also be nice, but it's not something that I miss enough to change to a different platform. Review collected by and hosted on G2.com.