G2

Snehdeep D.

Process Associate

Small-Business (50 or fewer emp.)

7/28/2026

"Transket Makes WhatsApp Marketing Simple, Automated, and Insightful"

5/5

What do you like best about Transket?

I have been using Transket for about a month in my role as a Marketing Manager in the fashion and apparel industry, and it has made managing customer communication on WhatsApp much easier.

What I like most is how simple and intuitive the platform is to set up and use. Features like WhatsApp Campaigns, Shared Inbox, Customer Segmentation, Automated Workflows, Campaign Analytics, and Order Notifications have helped me streamline our marketing efforts and improve how we engage with customers.

Instead of handling everything manually through WhatsApp conversations, I now have better visibility into campaigns, can automate follow-ups, and create more personalized customer interactions. Review collected by and hosted on G2.com.

What do you dislike about Transket?

I haven't experienced any significant drawbacks so far. I really appreciate how easy the platform is to set up, and whenever I have needed help, the support team has been quick and helpful. Review collected by and hosted on G2.com.

What problems is Transket solving and how is that benefiting you?

Before using Transket, managing customer conversations on WhatsApp was mostly manual. It was difficult to maintain consistent follow-ups, track customer interactions, recover abandoned carts, and understand whether our campaigns were actually performing well.

Transket has helped solve these challenges by bringing automation, customer segmentation, campaign management, and analytics into one place. Since using it, I have noticed faster response times, better customer engagement, more recovered abandoned carts, increased repeat purchases, and significant time savings because many tasks are now automated. Review collected by and hosted on G2.com.