![Amanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda R.") AR Amanda R. Call center supervisor Mid-Market (51-1000 emp.) 7/9/2026 "Streamlined Training and Robust Support, Needs More Flexibility" 4.5/5 What do you like best about Trainual? I love how Trainual makes it easy to build training modules with text, video, and GIFs, and I can track completion effectively. The platform is simple and intuitive with its easy-to-use interface and great searchability. I also appreciate its reliable performance and responsive support. It allows employees to self-service, reducing the need to reach out to managers constantly. We can update the material once, and everyone has access to the materials all in one place, which is very convenient. The initial setup was very easy, and that was a big plus for us. Review collected by and hosted on G2.com. What do you dislike about Trainual? I think Trainual could be better with more customization and flexibility, particularly in formatting or editing options. I would like the ability to import PPT directly or have more expansive video upload options. Any non-linear workflows feel a bit boxed-in. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual to build training modules with text, video, and GIFs and track completion. It's easy, intuitive, and lets employees self-service without asking managers, with all materials in one place. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13085646/official_response/edit) No dislikes and GIFs keeping things fun, talk about music to our ears! Thanks for sharing. Rating Updated (7/16/2026) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 1063 reviewers think of Trainual 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/trainual/reviews)