--- title: Trainual Reviews meta_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1062 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1062 scale: '5' date_modified: '2026-07-16' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Trainual Reviews **Vendor:** Trainual **Category:** [Training Management Software](https://www.g2.com/categories/training-management-systems) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,062 ## About Trainual Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place — searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system — where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles — then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows — so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people. ## Trainual Pros & Cons **What users like:** - Users praise the **ease of use** of Trainual, streamlining training with intuitive tools and straightforward integration. (166 reviews) - Users love the **user-friendly AI features** of Trainual, enhancing training and documentation efficiency significantly. (84 reviews) - Users value the **clarity and flexibility of Trainual** for efficient training on firm policies and procedures. (81 reviews) - Users love the **intuitive features** of Trainual, including AI support, multimedia integration, and easy content updates. (67 reviews) - Users find Trainual **intuitive and user-friendly** , greatly simplifying onboarding and enhancing team training efficiency. (63 reviews) - Users find the **organizational structure helpful** for managing content and ensuring team alignment effortlessly. (57 reviews) - Course Creation (54 reviews) - Easy Setup (53 reviews) - Onboarding (52 reviews) - Organization (50 reviews) **What users dislike:** - Users find the **limited features** of Trainual restrictive, wishing for greater customization and flexibility in updates. (41 reviews) - Users express concerns about **missing features** , wishing for more customization options and improved navigation. (41 reviews) - Users note the **limited customization** in Trainual, which hampers efficiency and complicates content updates. (35 reviews) - Users face **organizational difficulties** with Trainual, struggling to manage content assignment and hierarchy effectively. (25 reviews) - Users find **poor navigation** prevents easy access to information, leading to confusion and frustration with content organization. (24 reviews) - Confusion (22 reviews) - Users struggle with the **learning curve** of Trainual, finding it initially complicated and time-consuming to master. (21 reviews) - Limited Capabilities (21 reviews) - Not User-Friendly (21 reviews) - Formatting Issues (18 reviews) ## Trainual Reviews ### 1. Streamlined Training and Robust Support, Needs More Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda R. | Call center supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Trainual?** I love how Trainual makes it easy to build training modules with text, video, and GIFs, and I can track completion effectively. The platform is simple and intuitive with its easy-to-use interface and great searchability. I also appreciate its reliable performance and responsive support. It allows employees to self-service, reducing the need to reach out to managers constantly. We can update the material once, and everyone has access to the materials all in one place, which is very convenient. The initial setup was very easy, and that was a big plus for us. **What do you dislike about Trainual?** I think Trainual could be better with more customization and flexibility, particularly in formatting or editing options. I would like the ability to import PPT directly or have more expansive video upload options. Any non-linear workflows feel a bit boxed-in. **What problems is Trainual solving and how is that benefiting you?** I use Trainual to build training modules with text, video, and GIFs and track completion. It's easy, intuitive, and lets employees self-service without asking managers, with all materials in one place. **Official Response from Rachel Astori:** > No dislikes and GIFs keeping things fun, talk about music to our ears! Thanks for sharing. ### 2. Continuously Improving SOPs with Helpful Project Management Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Vannesa Ann G. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I like how it’s continuously improving, not only in the way our processes are stored through their learning system. They’re also incorporating project management tools that should help us improve how we work with employees on performance management and 1:1s. **What do you dislike about Trainual?** Not really a dislike but I think two things to improve. I hope they can give us more options on how to make each SOPs creative by using more font styles and sizes not just limited to 5 templates. Also, I hope there is an option to make the whole SOP turned into a word or pdf-like summary or like easy generation when other employees needed a pdf format of the SOPs **What problems is Trainual solving and how is that benefiting you?** I think Trainual is giving solutions to it by these platforms where they are really connecting with the users and getting their opinions on how to improve their system. By doing this, they can ensure that the improvements they will be doing in the future are all based on the user's best experience. I can also see that they are not just collating ideas but they are also doing something to take action on those recommendations. **Official Response from Rachel Astori:** > Really glad the platform evolution is landing well — there's a lot more coming. The PDF export and expanded formatting options are great callouts and we'll pass them along to our product team. Thanks for being part of the community! ### 3. Fast, Reliable, and Intuitive—Trainual Templates and AI Search Make Policy Building Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny S. | Co-Owner/Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Trainual?** The product is easy to use in that creating a policies or process doesn’t take long and is somewhat intuitive. I like the templates in Trainual to get you started with ideas of how to lay out policies and procedures. The only integrations we use are Google and Gusto. We don’t use SLACK so I don’t get the benefit of that integration. Trainual’s speed and reliability are great. I like that I can search for anything and AI will help me find it. I also like the AI summaries that can be produced. The outlines sometimes don’t quite fit for my line of work, but when it’s general they are great. **What do you dislike about Trainual?** It’s very overwhelming when you have a lot of subjects. If you don’t start your Trainual organization correct from the start with groups, it’s difficult to sort through all of the subjects. I wish the test section was more robust in that I can give feedback when someone gets an answer incorrect or even when correct. Research show immediate feedback when answer test questions is more effective than answering test questions without feedback. We still use Google for this task. **What problems is Trainual solving and how is that benefiting you?** I like having all policies and processes in one place and that I can send out notifications when anything is updated. I like that it tracks who has completed subjects or how far along they are. **Official Response from Rachel Astori:** > The test feedback feature is a genuinely great idea! We'll pass this along to our product team to ensure they have eyes on it. Really glad the templates and AI search are making policy building faster. Thanks for sharing! ### 4. The training solution I've been needing! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Trainual?** I am new to Trainual and it is an absolute life saver. Training has always been an issue for our office even though we use training binders, videos, hands-on, typed outlines, it was always a struggle for training staff to stay on track and have material ready for training. Trainual has everything in one place. I can add all my training videos, PDFs, bullet point lists, procedures and processes all in ONE place and I'm able to track each staff members progress. I can't wait to finish it. It is very user friendly. I watched the training video but it's so user friendly I'm able to figure out how to build my training processes easily. It's going to streamline and make our lives so much easier, so we are able to put more energy into other projects. **What do you dislike about Trainual?** If you want to use Loom to record videos without a timelimit you have to pay for an account. But you could use YouTube video links if you don't want to pay, however, I like the Loom recording process better than YouTube. **What problems is Trainual solving and how is that benefiting you?** Having our training material all in ONE place and tracking staff training. **Official Response from Rachel Astori:** > Welcome to Trainual — sounds like it's already clicking! Everything in one place, progress tracked, and energy freed up for what actually matters. The Loom feedback is a fair callout and we appreciate you sharing it. Can't wait for you to see it fully built out! ### 5. Trainual Keeps Training Organized and Makes Onboarding Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Trainual?** What I like most about Trainual is that it keeps all of our office processes, training materials, and SOPs in one well-organized place. It has made onboarding new employees much easier, and it helps ensure everyone is trained consistently. The progress tracking and quizzes also give us confidence that staff truly understand our workflows and expectations. **What do you dislike about Trainual?** The initial setup takes a lot of time, but once everything is built out, it's been well worth it for our team. **What problems is Trainual solving and how is that benefiting you?** Trainual solves the problem of inconsistent training and information being scattered across different places. It gives our team one central location for processes, policies, and training materials, which has made onboarding new employees much easier and more efficient. It also helps ensure everyone is following the same procedures and expectations, saving time and reducing repetitive questions. They have somewhere to reference at anytime. **Official Response from Rachel Astori:** > The setup investment paying off in consistent onboarding and fewer repeat questions — totally worth it. Thanks for sticking with it and for sharing! ### 6. Human Services Compliance and Training Review **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn C. | Compliance Managen, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love that you can use any contect to create your trainings - such as youtube, other videos and text - but it all looks the same. I also LOVE the quiz feature. We are requried to do these through our federal and state funding agreements **What do you dislike about Trainual?** I would love more ways to download and show info on the completion of training for certain users - we are in a very strict compliance field with DDS and are not able to show completion by subject in a clean way. More report filters and formats. **What problems is Trainual solving and how is that benefiting you?** trainual is solving our large employee training needs and the ability to break down by type of funder/participant as we have very different trianing requirements wand compliance dependent on state funding so for expample a dds patient requires differernt trianing that mass ability **Official Response from Rachel Astori:** > So glad the quiz feature is checking your compliance boxes — we know how important that is in the dental field. Better reporting and export options for completion data is a great callout and something our team has been looking into recently. We'll be sure to get this feedback to the right people. Thanks so much for being part of the community! ### 7. User-Friendly, Flexible, and a Huge Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love how user-friendly it is, and how it gives you plenty of options to create exactly what you need. I regularly use the document and test features for employees. The "write with AI" option saves me a lot of time, and it corrects my mistakes while also giving me ideas when I need them. **What do you dislike about Trainual?** I would love to have more text editing options, similar to what we find in Microsoft Word or Google Docs. For example, when creating a document, there’s no option to choose the font or adjust the font size. This really limits our choices when modifying the content. If it’s possible to add these options during document creation, that would be great. **What problems is Trainual solving and how is that benefiting you?** Before using Trainual, we used to write our policies and procedures in a Word document and then share that file with our employees. However, it became a nightmare whenever we had even a few changes to make or an update to apply, because we had to resend everything to everyone all over again. Trainual really changed the game for us: now everything is in one place and much more accessible for everyone. It’s also much easier when we need to make a quick change or update, and it saves us a lot of time. On top of that, it looks more aesthetic and polished. **Official Response from Rachel Astori:** > AI content creation saving time and catching mistakes is exactly what it's built for. Font and text editing options are a popular request and we'll make sure it gets to the product team. Thanks for sharing! ### 8. Trainual: A Game-Changer for Staff Training **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love how easy and simple it is to use Trainual, not only from an admin end to set it up but also in making it gamified and fun for the staff to use. It's easy to measure and monitor, and the staff love seeing their results and how they stack up against their peers. The initial setup was actually a lot easier than I thought it would be, with the ability to drop files in, organize, upload, and edit in real time before publishing. Now, with all the updates Trainual has implemented, it has become far superior and much easier to use. Updating new processes and SOPs today is so much more simplified and quick. **What do you dislike about Trainual?** The only thing that doesn't work as well or could be improved on are the departments versus the roles versus how everybody is registered. That is a little confusing and can be very cumbersome. If it was simplified into just departments or broken down into just roles, that would be a lot easier than having so many different variations of the same training in different areas. **What problems is Trainual solving and how is that benefiting you?** Trainual helps us solve issues with staff training by ensuring our SOPs and processes are updated and reviewed with our staff. **Official Response from Rachel Astori:** > Staff competing on leaderboards and actually enjoying training is a huge win in our book! The departments vs. roles structure feedback is a really helpful callout and something our Customer Experience team would be happy to help work through with you if you're interested. Thanks for sharing! ### 9. Trainual makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Morris S. | CEO Sims Training and Consulting, LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Trainual?** Trainual allows me to create systems, and it is systems that make everything easier. The options within Trainual allow me to make it "my own" by creating groups and subjects and organizing the content. One of the best parts is that our team "bought in" to using it and the users love it! Easy to find the information and training they are using it for. Someone on the team is in the system daily. **What do you dislike about Trainual?** Once I had the system designed and populated there have been no real downsides. The work has to go in on the front end learning the system and some trial and error on setting it up the way you ultimately want it to work and your purpose for using it in the first place. That's true of any new system and Trainual isn't immune to it. The training videos do make the process easier as well as the direct support I received from the support group. **What problems is Trainual solving and how is that benefiting you?** Repetitive questions are now answered with, "If you look at Trainual you'll find what you're looking for, and it has more detail than what I can give you here." Onboarding no longer requires face to face training on company policy and systems. Here's one of best parts: I can require people to complete certain parts or they continue to be reminded that they haven't completed all the requirements. That's really important for Industry and Company compliance. I know who has completed which parts and who has not. Training now includes some self directed training opportunities while other training is structured with a specific sequence required: you must complete A before you go to B. This is a great benefit to me because certain content must be learned in a sequence while other content can be completely self directed. **Official Response from Ben Lofrumento:** > Morris, this is music to our ears 🙌 Love that Trainual’s become your go-to for systems and that your team’s all-in on using it daily. Huge win that it’s taking repetitive questions off your plate and keeping compliance training on track. The mix of self-directed and structured learning sounds like it’s working perfectly for your world — exactly what we love to see. Appreciate the shoutout to our training videos and support crew, too! 💜 ### 10. Seamless Playbook Creation, Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Monica C. | Systems Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I really like Trainual for its organized structure, which makes it easy for everyone to access what they need. The interface is really nice and easy to navigate. I find the support incredible as I've never had any issues reaching out to the support team and getting quick answers. The community is great too, with the Trainual community being very active, helping me learn a lot. **What do you dislike about Trainual?** There's a little bit of a learning curve with training lately. They have lots of different ways to create content, so keeping it organized once there's a significant amount can be a challenge, as well as the upkeep afterwards with multiple users and different access levels. Also, the reporting could be improved; I'd like to see more data points coming out of it and for it to be more easily exportable. **What problems is Trainual solving and how is that benefiting you?** I find Trainual keeps everything organized and accessible. It helps my clients build structured playbooks and integrates SOPs into one platform, making it easy for trainees. **Official Response from Rachel Astori:** > Our support team and community will love to hear this — thank you so much! The reporting and organization feedback at scale are both great callouts we'll make sure get to the right people. ## Trainual Discussions - [Can I use Trainual for onboarding to externals?](https://www.g2.com/discussions/can-i-use-trainual-for-onboarding-to-externals) - 1 comment, 1 upvote - [How do I train the team with live videos on Trainual?](https://www.g2.com/discussions/42601-how-do-i-train-the-team-with-live-videos-on-trainual) - 1 comment, 1 upvote - [Not sure how to word my question, but I find the layout to be a little been "broken up".](https://www.g2.com/discussions/not-sure-how-to-word-my-question-but-i-find-the-layout-to-be-a-little-been-broken-up) - 1 comment, 1 upvote - [Would you be able to add a "screenshot function" instead of attachment dragging for Microsoft PC?](https://www.g2.com/discussions/would-you-be-able-to-add-a-screenshot-function-instead-of-attachment-dragging-for-microsoft-pc) - 1 comment, 1 upvote - [search for employees by name - set up departments and track training progress of teams - content](https://www.g2.com/discussions/search-for-employees-by-name-set-up-departments-and-track-training-progress-of-teams-content) - 1 comment, 1 upvote - [View Trainual pricing details and edition comparison](https://www.g2.com/products/trainual/reviews/trainual-review-8885146?section=pricing&secure%5Bexpires_at%5D=2026-07-16+18%3A29%3A54+-0500&secure%5Bsession_id%5D=16551c44-f5d3-4381-bf64-fb4f535f8795&secure%5Btoken%5D=f4461fe4f4a0aeefdf520cb4fee213bc6d0580ae417039516e68b3ec59c3f34c&format=llm_user) ## Trainual Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 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[Zapier](https://www.g2.com/products/zapier/reviews) ## Trainual Features **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Task Tracking** - Activity Feed - Task Schedules - Comments **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes **Knowledge Base** - Q & A - Link Sharing - Searchable **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Platform** - File support - Mobile support - Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Onboarding** - Documentation - Coaching - Programs **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Trainual Alternatives - [TalentLMS](https://www.g2.com/products/talentlms/reviews) - 4.6/5.0 (758 reviews) - [Whale](https://www.g2.com/products/whale/reviews) - 4.8/5.0 (197 reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - 4.6/5.0 (166 reviews)