TrackingMore has detailed documentation for integration of their API into your website and their service covers a large variety of carriers compared to other services. Their recent addition of a lower tier plan that offers the same features as their PRO plan has been a great addition, especially for those companies that don't need a large number of credits every month. Their customer service/support has also been very accommodating and shows that they are willing to work with each customer individually to make their customer experience great. Review collected by and hosted on G2.com.

The only thing that I have found that needs more attention is the carrier updates. I have found a few carriers who were acquired by another company, changed their name (re-branded), etc. There needs to be more ongoing maintenance of their database to avoid potential issues, but I am sure that if I reach out to customer support to report outdated carrier information, they would update it quickly. I haven't found this impacting the usability of their service at the moment, but this is something that could cause an issue for another customer. I would also like to see more integration of smaller and niche carriers, mainly long-haul trucking companies in the US if possible. Review collected by and hosted on G2.com.