G2

Eric M.

Principal Software Engineer

Computer Software

Mid-Market (51-1000 emp.)

12/16/2015

"Issue tracking, bug ticketing, and project coordination - made simple!"

4/5

What do you like best about Trac?

The easy-to-use ticketing UI helps encourage even non-developers to contribute feature requests and bug reports, while also helping to train them in progressive change coordination. Review collected by and hosted on G2.com.

What do you dislike about Trac?

The programming language of choice for the platform (Python, rather than a more ubiquitous PHP) can make self-hosting a bit difficult. Review collected by and hosted on G2.com.

Recommendations to others considering Trac:

Trac has excellent integrations with team messaging systems like Slack and IRC. I've even seen some prototype integrations with HipChat. Being able to reference longer-lived Trac conversations in instant messaging is a fantastic way to keep the conversation moving forward. Review collected by and hosted on G2.com.

What problems is Trac solving and how is that benefiting you?

We need to coordinate a large team (hundreds of developers) across multiple timezones and countries. Trac is the software we use to track progress against new product versions and host discussions about bug reports and feature requests. Keeping the entire conversation accessible - online - has been a huge value-add for the distributed team. Review collected by and hosted on G2.com.