Glenn T.
GT
Volunteer Staff
Mid-Market (51-1000 emp.)
"Solid product, great customer service, professional people."
4/5
What do you like best about Tovuti LMS?

Product is well developed. Help and support entities are superb! Great customer service ethic. Review collected by and hosted on G2.com.

What do you dislike about Tovuti LMS?

The services organization that supports creation of lessons, Landing and other pages should consider a new working model that is more interactive with the client. The client project manager needs to be given enough time to communicate what needs to be done, rather than allotted 15 or 30 minute increments. By definition and design the work is interative, so access and prompt turnaround are paramount. Completion date commitments need to be adhered to, and if schedule changes are required, prompt communication of the changes (this goes both ways) needs to happen. The ability of the client project manager to reach the Tovuti service manager in short order if there is an issue also should be avaialble. The whole process felt like you lobbed something over the fence to Tovuti and waited until Tovuti decided to lob something back. The ability to iterate in a more reasonable manner did not happen. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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