G2

Danielle M.

Administrator

Computer Software

Small-Business (50 or fewer emp.)

1/4/2025

"Cost Effective Online Fax Service"

5/5

What do you like best about Toucan Fax?

I like that Toucan Fax allowed our business to port in our existing fax number so we didn't have notify our customers of a number change. Toucan Fax is much more cost effective and saves our business money every month. I like the convenient features - send a fax through email, unlimited fax storage, saved contact list, inbound and outbound fax confirmations with transmission report, and being able to add 3 additional email addresses for fax notifications. I also like that Toucan Fax is HIPAA compliant for security reasons. Their customer support team is always fantastic, and we usually receive a response within a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Toucan Fax?

If I send a fax through email - an automatic cover page is created and sent along with my documents - this is very convenient. What I dislike is that I have to create a cover page and upload it first whenever I send a fax through the online portal. Review collected by and hosted on G2.com.

What problems is Toucan Fax solving and how is that benefiting you?

Our business has to keep a dedicated fax number associated with our account, and Toucan Fax helps us keep that fax number for the best value. Other companies charge almost twice what Toucan Fax does, and so we save money every month. This way we can spend money in other areas of our business. We've been more than satisfied with Toucan Fax and their online fax service. Review collected by and hosted on G2.com.