I like that Total Lean Management (TLM) QMS Software offers both a web app and a desktop app, providing flexibility. The web app is easier to navigate with a more modern feel, while the desktop app comes with many customizable features. I also appreciate its affordability, making it accessible for our company and similar businesses. Customer service stands out as a vital aspect, reducing downtime and enhancing learning from a consumer's view. The flexible options cater to individual preferences on how information is administered and accessed, which is crucial for my team. Moreover, the initial setup was very easy. Review collected by and hosted on G2.com.

The desktop app's design is a bit outdated in terms of user experience, but this is mostly an aesthetic issue and doesn't really impact the efficiency of the software. Review collected by and hosted on G2.com.