The software is easy to use, and the integrations with other partners or platforms work well. Reporting is fast and accurate, and there are plenty of tool options available if you want to use them. Setup and onboarding are straightforward; if you have a bit of technical sense, you can do it all on your own. The price isn’t bad, but the reps may try to upsell you quite a bit. Support is very good overall, although the level of detail can be lacking in some areas—for example, with gift cards. You can re-use them and they’re available electronically, so you may not need to order a lot to start. We do not really use the AI option much because we have not found a need really. Review collected by and hosted on G2.com.

Sometimes new features get pushed out before all the options have been fully considered, and lately there have been a bunch of incident updates about things not working properly. For example, the House Accounts option was pitched as a great tool to use for future deposits for parties and events, but when it came time to actually pay, it was a nightmare in my experience. I’d like to see quicker responses to new feature requests from business owners, so the product can better streamline day-to-day work based on how each business is set up. Review collected by and hosted on G2.com.