We use Toast for our point of sale and sales tracking in multiple restaurants. It really simplifies accounting with easy-to-navigate reporting. I also appreciate the reliable customer support. Toast helps us track daily sales and integrates well with our accounting software, making financial decisions more clear and concise. I like the simple format and that the reports are easy to find. Plus, the report layout customization is great for pulling the necessary data for our accounting department and the support is prompt whenever we experience issues. Review collected by and hosted on G2.com.

Sometimes it is hard to find answers to complex issues in Toast, and it takes a bit of digging to find what we need, like figuring out why data is off for a particular day. The process for customer chargebacks could be improved as well, since it takes a long time to investigate and seems unfairly lenient towards customers without proof. Additionally, the initial setup was complex and lengthy, involving many steps. Review collected by and hosted on G2.com.