Tines Stories offers a way to create visual representations of automated workflows. For the purposes of engineering operations, I am able to clearly map out a sequence of actions required for dealing with alerts, collecting technical data and notifying the necessary parties. The visualization of workflow as a chain of steps helps understand better where the automation starts, what exactly it does and where it ends. Review collected by and hosted on G2.com.

As the Story becomes more complex due to a large number of branching paths and exception scenarios, managing it becomes harder, and any changes have to be tested thoroughly, as a modification of a single step can affect actions done further down the line. Review collected by and hosted on G2.com.