
A product can only be as good as the support team behind it, and this is especially true with Brandcast. As the development team at Brandcast continues to update their software, the support team does their best to stay ahead of their users in understanding and explaining how things work, what improvements are most helpful, and what approaches are most effective. Questions on their live-chat window are quickly answered, and difficult problems are followed up with personal emails and discussions.User-input and feature requests are also carefully and genuinely considered.
The Brandcast app itself is an excellent tool that anyone can use to bring their message to the web. Dynamic web pages are made possible with simple tools and robust support. Page and site management are also easy to navigate. On top of all of this, the app itself continues to improve as the developers push out new and requested features. With Brandcast, our team has been able to create a wide variety of websites and pages for our clients as well as for our own company. Review collected by and hosted on G2.com.
Power features lay just outside the grasp of users familiar with web design and development. The ability to manage and use custom CSS ids and classes doesn't exist at the moment, so site-wide formatting can be quite tedious. Hopefully, as features like this are suggested to and considered by the development team, tools like this will soon become available. File-management (graphics, icons, etc.) can be challenging as well since there is no ability to create or reference folders; supporting files are uploaded into a single folder and cannot be organized outside of file-type or name. Review collected by and hosted on G2.com.