G2

Kamil H.

Financial Analyst

Small-Business (50 or fewer emp.)

10/29/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Streamlined Multi-Website Chats and Social Messaging in One Place"

4/5

What do you like best about Tidio?

I have been using Tidio for a long time, and what I like most is that I can manage chats from multiple websites in one place. It also makes it easier to handle WhatsApp API and other social media channels together. This saves time, keeps customer conversations organized, and makes it much easier to manage communication across different platforms. Overall, Tidio is a very useful tool for managing customer support efficiently. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

One small thing I dislike is that the Tidio mobile app does not always feel as smooth and responsive as I would like. The overall experience is good, but improving the app's performance and responsiveness would make it even better to use. Review collected by and hosted on G2.com.

What problems is Tidio solving and how is that benefiting you?

Tidio helps me manage customer communication across multiple websites and channels from one place. I can respond to customers quickly, and the automated replies make it easier to handle common questions without extra effort. It saves me time, improves my response speed, and lets me stay on top of conversations without constantly switching between different platforms. Overall, it helps me deliver better customer support and run my online businesses more efficiently. Review collected by and hosted on G2.com.

Response from of Tidio

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Thank you for being with us for so long! We’re glad managing multiple websites, WhatsApp and social channels in one place saves you time. Good news about the mobile app: we rebuilt it last month, so we hope it now feels much smoother and more responsive.