Ali W.
AW
Director Of Marketing And Business Development
Small-Business (50 or fewer emp.)
"Easy-to-Use Live Chat That Saves Our Team Time"
5/5
What do you like best about Tidio?

Tidio has been amazing for our company from the very beginning. We’ve noticed that adding a live chat feature to our website has reduced phone calls, which has saved our in-person team quite a bit of time. It was easy to set up, it’s easy to use day to day, and they’re consistently working on updates to keep up with everyday tech changes. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

At first, the automation felt a little too generic for me. But once I learned how to personalize the flows, it started to sound much more like our tone. I basically just needed to teach myself a bit. Review collected by and hosted on G2.com.

Response from Support Tidio of Tidio

We appreciate your 5-star review, Ali!

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