Filip K.
FK
Project Manager
Small-Business (50 or fewer emp.)
"The best assistant of our customers!"
5/5
What do you like best about Tidio?

Honestly, I'm really loving the recent updates to Lyro AI. It feels way more natural now and actually recommends specific products from our store instead of just giving generic bot answers. The fact that it can learn from our past chat histories is also a massive time-saver. Review collected by and hosted on G2.com.

What do you dislike about Tidio?

While the interface looks great, the navigation could definitely be more intuitive. I sometimes get lost in the panel and actually have to Google how to find certain settings or features. Making the dashboard layout a bit more straightforward would be a huge help. Review collected by and hosted on G2.com.

Response from Bart Turczynski of Tidio

Hi Filip, thank you for the review! If there's any thing you need help with, drop us a line at support@tidio.net. In the meantime, check out https://help.tidio.com/hc/en-us and stay up to date with the latest what's what at https://updates.tidio.com/en

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