Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Smooth, Easy Onboarding with Helpful AI Chatbot and Wiki"
5/5
What do you like best about TicketSpice?

I really enjoyed the onboarding process. It made the entire process very smooth and introduced me to the team in a way that was incredibly helpful. Overall, my experience with the website and building process has been very easy. If I needed assistance I knew who to reach out to and the AI Chatbot and wiki has always been my first stop. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Hmmm.... I don't think I would say dislike. Maybe the only tricky thing has been keeping track of the many different teams and members... It isn't a bad thing and I feel like the handoffs have all been smooth. I think having a roster or cheat sheet of some kind, maybe when I log in like who the current account manager, customer support, etc. would be a cool feature in the sidebar. Then i could DM them if i had a question... again not a dislike, just something that could be done to streamline comms? Review collected by and hosted on G2.com.

See what 424 reviewers think of TicketSpice

4.8 out of 5 · Verified reviews from real users

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