G2

Jayme and Steve at T.

Owner/Farmer/Winemaker

Small-Business (50 or fewer emp.)

12/26/2025

"Exceptional Service and Easy Event Management with TicketSpice"

5/5

What do you like best about TicketSpice?

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most importantly is the fast and personal customer service. I've had to reach out to the TicketSpice team a few times, and each time I did, the customer service representative made sure my questions were answered. I spoke with Alex regarding a challenge I had with a new payment processing system, and I quickly got a helpful response. I'm a small business owner who appreciates personal and quick assistance – I host events on three businesses I operate. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I can easily duplicate and then edit recurring events. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

We host multiple events, ranging from 15 attendees in a hands-on workshop to a full-on festival with over 300 attendees at times. The site is easy to use, the customer service and support is efficient and friendly, and the personalization within the ticketing platform lets you stand out. The costs/fees are competitive – I know this is one part of my business where I feel I pay a fair price for the benefits I receive. Refunds/exchanges are easy, and the payout system is painless and fast. I mention TicketSpice to any organization or business that wants these same features. Review collected by and hosted on G2.com.