---
title: Thryv Reviews
meta_title: Thryv Reviews, Pros + Cons, and Top Rated Features
meta_description: Thryv reviews, pros and cons, and highest rated features. All from
  real, verified users.
aggregate_rating:
  rating_value: 4.3
  review_count: 2010
  scale: '5'
date_modified: '2026-07-04'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Thryv Reviews
**Vendor:** Thryv  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,010
## About Thryv
Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business.



## Thryv Pros & Cons
**What users like:**

- Users value the **ease of use** of Thryv, facilitating efficient scheduling and customer management. (109 reviews)
- Users value the **automation capabilities** of Thryv, enhancing organization and efficiency in sales and marketing workflows. (95 reviews)
- Users appreciate the **great customer support** provided by Thryv, enhancing their overall experience and satisfaction. (76 reviews)
- Users love the **automation features** of Thryv, simplifying follow-ups and streamlining client management effortlessly. (70 reviews)
- Users appreciate the **helpful support** from Keap, ensuring smooth navigation and effective use of the platform. (58 reviews)
- Integrations (44 reviews)
- Automation Focus (41 reviews)
- Automation Efficiency (40 reviews)
- Email Marketing (35 reviews)
- Feature Richness (35 reviews)

**What users dislike:**

- Users are frustrated by **missing features** , hindering the overall effectiveness of Thryv and requiring reliance on external platforms. (60 reviews)
- Users find a **steep learning curve** with Thryv, making it challenging to fully grasp all features effectively. (50 reviews)
- Users express concerns over **pricing limitations** , complex invoice functionalities, and inadequate support that hinder overall user experience. (47 reviews)
- Users feel that Thryv has **limited features** , lacking essential tools for inventory management and client interaction. (46 reviews)
- Users find the **pricing too expensive** , especially with per-user licensing and contact list limitations impacting usability. (34 reviews)
- Email Issues (28 reviews)
- Limited Customization (27 reviews)
- Complexity (26 reviews)
- Poor Customer Support (23 reviews)
- Users experience **glitches in the software** , including issues with address entries and mobile functionality, affecting usability. (22 reviews)

## Thryv Reviews
  ### 1. All-in-One Thryv Platform That Streamlined Our Workflow and Saved Us Money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan H. | Operations and Accounts Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Thryv?**

The single Thryv platform has replaced multiple other platforms we used daily in our business, creating substantial overall savings and making it easier to move through every part of our workflow. We use most aspects of the Thryv platform on a daily basis and value how seamlessly everything is integrated, including invoicing, CRM, campaigns and communications, website development and updates, and scheduling and events. The user interface is intuitive and easy to learn, and we took full advantage of Thryv’s tutoring process to speed up our adoption. We also truly appreciate their responsive customer service.

**What do you dislike about Thryv?**

The biggest drawback with Thryv is the learning curve. It’s such a capable, highly customizable platform that it simply takes time to learn all the ins and outs. Thryv’s onboarding process is very thorough, which helped a lot with company-wide adoption. Now that we’re competent using all aspects of the platform, our remaining complaints are mostly minor, niggling issues around how certain CRM functions integrate with campaigns and communications—especially the way TAGS can be used (or not used) to filter clients.

**What problems is Thryv solving and how is that benefiting you?**

The biggest plus with Thryv is its competent, multi-functional setup, which has allowed us to replace more than five different incompatible platforms. That has led to substantial savings and a smoother workflow, since most aspects of our business are integrated into a single platform. In particular, the CRM integration with our website and communications (SMS and email) captures all client-initiated interactions and helps us respond quickly to questions and requests. TAG filtering also makes it easier to run more focused campaigns. The website is straightforward to edit through the Thryv platform, so we can handle changes in-house instead of relying on a third party, along with the extra costs and delays that usually come with that.

**Official Response from Steffie Bell:**

> Thank you for taking the time to share such a thoughtful review. It's very rewarding to hear how Thryv has helped streamline your operations by bringing so many essential business functions together in one platform. From invoicing and CRM to communications, scheduling, and website management, our goal is to make running your business easier while helping you save time and money.

We also appreciate your feedback regarding CRM and campaign integrations, particularly around tag functionality. Insights like yours help us continue improving the platform and prioritizing enhancements that make daily workflows even more efficient.

Thank you for trusting Thryv as a partner in your business. We're grateful to be part of your journey and look forward to supporting your continued success.


  ### 2. Outstanding Customer Service and Real-Time Results with Thryv

**Rating:** 5.0/5.0 stars

**Reviewed by:** Earth E. | Administrative Office Mgr, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Thryv?**

I love everything about Thryv, from the customer service to the impressions I see happening in real time - this is service that delivers!

**What do you dislike about Thryv?**

I can't say that there's anything that I don't like about Thryv. But I will say that when it comes to social posting, it makes a huge difference when you have a dedicated team member working specifically on your calendar.

**What problems is Thryv solving and how is that benefiting you?**

I can monitor all lead calls that come in, making sure our sales team is hitting their mark without hovering over them - it gives me the tools to hold meetings with meaning without assumptions - the recording is right there for me and the sales team to review and correct where there needs correction and praise when praise is due.

**Official Response from Steffie Bell:**

> Wow! Thank you for the fantastic review! We're delighted to hear that you're having such a positive experience with Thryv. Knowing that you're seeing results in real time and finding value in both our platform and customer support means a great deal to our team.

We especially appreciate your recognition of the impact a dedicated team member can have when managing social content and planning. Helping businesses stay consistent and effective with their marketing efforts is an important part of delivering meaningful results.

Thank you for trusting Thryv with your business, and we look forward to continuing to support your success! Much more to come! 


  ### 3. Generally solid CRM tool, continues to improve each month!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark E. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Thryv?**

Reliability has been up since Thryv took Keap over.

**What do you dislike about Thryv?**

I have all I need for now. Many of the previous issues I saw have been addressed.

**Recommendations to others considering Thryv:**

Plan before you jump in and import customer/lead data. Plan your customer tags, custom fields, etc. Plan for contigencies, as with any new system. Do all the free training they offer, it helps.

**What problems is Thryv solving and how is that benefiting you?**

I will be able to combine several tools I use now, into workflows that run only in Keap. The ability to replicate current manual workflows from my existing CRM tool, and build complex workflows that will run automatically is a big bonus. I will save time and money, plus my data should be more accurate as I am less involved in hands on management of it.

**Official Response from Ava Wiebe:**

> Hi Mark,
Thank you so much for taking the time to leave a review. I'm glad to hear Keap is such an effective all in one tool for your business. 
I'm sorry to hear about the functions you feel that Keap is missing. I will share your feedback regarding those features with the right teams here so we can work to create a better experience for our customers.

  ### 4. Consolidates Client Workflows but Limited by API Restrictions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Samicbn s. | Client Relationship & Marketing Specialist, Information Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Thryv?**

I love Thryv's unified dashboard that bundles scheduling, client messages, and review tracking in one spot. The automatic SMS and email follow-up templates save me tons of manual outreach work, and I can quickly pull client metrics to wrap up our monthly internal reports with minimal extra steps. We use Thryv to manage all client communications, appointment bookings, and online review monitoring for our firm. It consolidates all client workflows in one dashboard, cuts repetitive manual follow-ups, and simplifies monthly client data reporting. Thryv's review management and automated outreach fit our client retention workflows better than other options, and importing our client contact list and building basic team user profiles only took an afternoon.

**What do you dislike about Thryv?**

Its API functionality is really limited, making custom connections to our internal reporting database tricky. Brand customization for booking pages is rigid, and exporting large client interaction datasets often lags when we pull monthly performance records. The minimal Zapier triggers and lack of full open API block us from auto-syncing client activity to our internal analytics database. We have to manually copy monthly client records instead of setting live data pipelines. Also, booking page brand styling only lets us tweak basic colors, and bulk history exports stall with our hundreds of client entries each reporting cycle.

**What problems is Thryv solving and how is that benefiting you?**

Thryv consolidates client communication, scheduling, and reviews into one dashboard, saving hours from switching platforms. Its automated SMS/email features reduce manual follow-ups, and it simplifies monthly reporting with built-in data, avoiding messy cross-tool exports.

**Official Response from Steffie Bell:**

> Thank you for your thoughtful review and for sharing how Thryv supports your business.

We're glad to hear that Thryv's centralized dashboard, automated SMS and email follow-ups, appointment scheduling, and review management capabilities are helping your team streamline client communications and reduce manual work. One of our goals is to provide businesses with a single platform to manage customer interactions, improve efficiency, and gain better visibility into business performance.

We also appreciate your candid feedback regarding API functionality, integrations, and data exports. As businesses grow, the ability to connect systems, automate workflows, and access data efficiently becomes increasingly important. Feedback like yours helps us better understand how customers are using Thryv within their broader technology ecosystem and where we can continue to evolve the platform.

Thank you for being a valued customer and for taking the time to share both what is working well and where you'd like to see improvements. We appreciate your partnership and look forward to continuing to support your success. More to come!


  ### 5. Efficient Scheduling, Minor Customization Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shriner H. | Software Business Development Manager, Program Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Thryv?**

I love Thryv's integrated self-service appointment scheduler bundled with automated SMS and email reminders, which gives a significant daily efficiency boost for coordinating demo meetings. This feature helps reduce the time spent on back-and-forth emails and phone messages and cuts down our demo no-show rate. I appreciate how this scheduling tool seamlessly integrates with Thryv’s contact database, automatically populating contact details and allowing me to add notes about project needs and target budgets easily. Thryv serves as a critical tool for early-stage lead capture and meeting coordination, complementing our main CRM system, Less Annoying CRM, and filling a vital gap in our lead management workflow.

**What do you dislike about Thryv?**

One key area Thryv could refine is the absence of pre-built custom fields and ready-to-use industry templates designed for custom software and program development workflows. Every project-specific data field has to be manually configured from scratch for each new lead record, creating redundant repetitive admin work day-to-day. For example, whenever I log a prospective client exploring bespoke inventory tracking platforms or custom healthcare clinic management software, I’m forced to manually build out individual custom fields to capture critical BD details: their preferred development tech stack, targeted project delivery timeline, allocated development budget range, and any mandatory third-party tool integrations they require for the finished program. Since we field dozens of new inbound development inquiries monthly across retail, logistics and healthcare verticals, rebuilding these identical data fields repeatedly eats into time reserved for client outreach and partnership negotiations.

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv to streamline demo scheduling and reduce lead mismanagement. It eliminates email back-and-forths, cuts demo no-shows in half, and consolidates lead info to avoid data loss, freeing me to focus more on partnership terms and less on logistics.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience! We're glad to hear that Thryv's appointment scheduling, automated reminders, and contact management tools are helping streamline your lead capture and meeting coordination process while reducing no-shows.

We also appreciate your feedback regarding custom fields and industry-specific templates. Flexibility is important, but we understand that manually creating the same fields for recurring workflows can add unnecessary administrative effort. Insights like yours help us identify opportunities to make setup faster and more efficient for businesses with specialized needs. Thank you for taking the time to share your experience and suggestions for improvement. That is exactly how we continue to get better. More to come!
 


  ### 6. Keap is Now Thryv and Still Helps Me Run My Business!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camille S. | President/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2020

**What do you like best about Thryv?**

KEAP is now Thryv. It’s a new name, new logo, new brand, but the same software I’ve depended on to run my business for the past 20+ years. 

**What do you dislike about Thryv?**

I’m happy with Thryv and thrilled that Keap isn’t going away. The new features feel a bit overwhelming, but that comes with learning new platforms.

**Recommendations to others considering Thryv:**

Give it a try!! It was a change-maker for me!

**What problems is Thryv solving and how is that benefiting you?**

The main problem I've solved is nurturing my leads and tracking my sales. I've got reports so that I can see how my sales THIS month compare to the same month last year and the year before. This has been invaluable to me.

**Official Response from Steffie Bell:**

> Wow - thank you for being a loyal customer for more than 20 years. We're excited that the transition to Thryv has been a positive experience for you and that the platform continues to support your business.

While our name has evolved, our commitment remains the same: helping small businesses get found, win customers, and drive repeat business. As part of our Thryv 2.0 evolution, we're continuing to expand our platform with new tools, automation, and capabilities designed to help businesses save time, improve efficiency, and grow.

Thank you for being part of the journey and for trusting us to help power your business success.

Much more to come! 


  ### 7. Small and Powerful CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randall U. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2023

**What do you like best about Thryv?**

Continued features being added into Thryv - AI, automation, lead generation, and more. I still think a major differentiator of Thryv is the support team and the ability to call someone in the US, talk to them, and get real answers that Chatbots and other tools aren't good at helping a customer with. Product knowledge is the key to Thryv success - both by the support team and the partners.

**What do you dislike about Thryv?**

The knowledge base is not changing as rapidly and the product updates. Again, this is why the support team is so critical to a user's success.

**What problems is Thryv solving and how is that benefiting you?**

Avoids manual entry of data, tracks and automates outdated back office processes.

**Official Response from Steffie Bell:**

> Thank you for your review and for recognizing both the platform and the people behind it.

We're pleased to hear that features like automation, lead generation, and AI-powered capabilities are helping support your business. We especially appreciate your comments about our support team. Providing access to knowledgeable, real people who can help customers get the most from the platform remains a key part of the Thryv experience and an important driver of customer success.

We also value your feedback regarding the knowledge base. As the platform continues to evolve, ensuring educational resources keep pace with product innovation is an area we're continually working to improve.

It's great to hear that Thryv is helping reduce manual data entry and automate back-office processes. By bringing customer management, communications, and automation together in one platform, our goal is to help businesses save time, streamline operations, and focus more energy on serving customers and growing their business.

Thank you for being part of the Thryv community and for sharing your experience.


  ### 8. You need a serious revamp to your customer service team.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Pat C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Thryv?**

Easy to setup and use. Easy to customize.

**What do you dislike about Thryv?**

Your customer service is the worst I've ever dealt with. They can't fix a problem to save their butts, and constantly asking for the same data (Screenshots) over and over to identify the problem, but never fix it.

Your accounting software is full of bugs, but your customer service team is NOT the right group of people to fix it. Your developers are... And they don't bother trying to fix the issues.

Let's not mention how your software is now blocking my ability to send out announcements because of a bounce rate? So because my clients have bad email addresses, I can't send messages to the clients that HAVE good email addresses?

We are seriously considering dumping your software for lack of support.

**What problems is Thryv solving and how is that benefiting you?**

Good question...
Wish I had an answer that would please you, but I don't.

I like the customizable CRM, but thats the extent of whats good with your software. After two years of using it, I'm thinking your CRM is fine, but considering moving to Quickbooks.

**Official Response from Steffie Bell:**

> Thank you for taking the time to share your feedback. I’m glad to hear you found Thryv easy to set up, use, and customize, but I’m very sorry to hear about the frustration you’ve experienced with support and ongoing issues.

Your feedback is valuable because experiences like this help highlight where improvements are needed across both support processes and product functionality. I’d really appreciate the opportunity to look into this further and help review your account with the appropriate teams.

If you’re open to it, please reach out to me directly at steffie.bell@thryv.com so I can locate your account and personally help escalate your concerns for further review.

Thank you again for being candid in your review and for your partnership. 

  ### 9. Thryv - Amazing Automation for Small Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary-Beth S. | Owner, Virtual Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2021

**What do you like best about Thryv?**

Landing pages and email design options have improved over the past few years, helping me to design stunning marketing materials.

**What do you dislike about Thryv?**

Some help files can be a little hard to find, but once I find them the content explains everything I need. The customer service team is a great help to help me find any support documents I can't locate, or answer my questions and help me solve my problems.

**What problems is Thryv solving and how is that benefiting you?**

Communication with clients and leads, promoting webinars and training sessions.

Keap has also allowed for faster, easier payment processing making the transaction smoother for service provider and client alike.

**Official Response from Ava Wiebe:**

> Hi Mary-Beth
Thank you so much for taking the time to leave a review! We're glad to hear that Keap's email campaigns are an effective tool for your business.
I'm sorry to hear about your issues finding some help files, but I'm glad to hear our customer service is helpful in ensuring that your issues are resolved quickly!

  ### 10. A CRM that Keaps us running.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim  B. | Marketing and IT Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Thryv?**

While we continue to gather contact information, automate actions, communicate with clients, I've been keeping abreast of the Thryv enhancements and there are a lot on benefits for B2B and B2C companies.  

**What do you dislike about Thryv?**

We continue to use the core functions of the original Keap platform.  We don't have any suggestions for improvement. 

**What problems is Thryv solving and how is that benefiting you?**

The automations not only help with communicaiton but also streamline the reporting and invoicing process while helping us track most aspects of the process. Our processes have changed se we don't rely on this as much but it was critical in the early days of adoption.

**Official Response from Alex At Keap:**

> We appreciate the review Jim! We're glad to hear we are helping streamline your reporting and invoicing process! 

  ### 11. Easy to Use with Great Support, But Pricey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Thryv?**

I use Thryv for business management and communication with clients, and it helps me manage all the details for client scheduling, notifications, and revenue. I like that the training to get me started was clear and concise. I like their customer service, and I like that it's easy to use. They designed my website and were very accommodating to make the changes I needed as I added services. There were links I needed to send clients for scheduling, purchasing, and invoicing, and they were simple in explaining those. The initial setup was easy and great.

**What do you dislike about Thryv?**

{"I find the cost is high.","My business account with them doesn't do email automation.","I am chatting with my rep today to see if their platform \"keap\" is what i need to go with."}

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv for business management and communicating with clients. It helps me manage all the details for client scheduling, notifications, and revenue.

**Official Response from Steffie Bell:**

> Thank you for your review! We're thrilled Thryv has helped streamline your business management, client communication, scheduling, and website needs, and that our onboarding and support teams made getting started easy.

We appreciate your feedback on pricing and email automation. As your business grows, we're committed to helping you find the solution that best fits your needs. Thanks for choosing Thryv!


  ### 12. Easy to Use, Helpful Staff, and Great AI Tools at a Reasonable Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anita C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Thryv?**

It’s easy to use, and the staff are helpful and knowledgeable. The AI tools are great, and the pricing feels very reasonable.

**What do you dislike about Thryv?**

The only downside was having to do the onboarding through Zoom meetings, but it really helped to have the salesperson in the office at the same time to guide me through the whole process.

**What problems is Thryv solving and how is that benefiting you?**

We’ve been a bit slow to respond to reviews in the past, but now it’s really easy to do directly through the dashboard.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience! I'm so excited to hear that you find Thryv easy to use and that our team has been helpful throughout your journey. Can't wait to share with our team! It's especially great to know you're seeing value from our AI-powered tools and feel confident in the overall value Thryv provides.

We appreciate your feedback regarding onboarding. While the sessions are an upfront time investment, we're glad the personalized guidance from your partners helped make the process smoother and set you up for long term success. Our goal is to ensure every customer feels confident using Thryv's tools from day one. Glad to know we're hitting the mark!

Thank you for choosing Thryv and for taking the time to share your feedback!


  ### 13. Very User-Friendly Platform That Keeps Daily Tasks Running Smoothly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lara R. | Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Thryv?**

The platform is very user friendly and allows for us to complete tasks on a daily basis with minor interruption.

**What do you dislike about Thryv?**

I would like to have the pro editor included with the business center for marketing Campaigns.

**What problems is Thryv solving and how is that benefiting you?**

Thryv has allowed us to grow our Social media platform, the ability to send out campaigns asking for reviews and sending general information.  The review gen helps us stay on top of incoming reviews.

**Official Response from Steffie Bell:**

> Thank you for sharing your feedback, Lara! We're delighted to hear that Thryv's user-friendly experience helps your team stay productive and complete daily tasks with minimal interruption. Our goal is to simplify business operations so you can focus on serving your customers and growing your business.

We also appreciate your suggestion regarding Pro Editor access within Business Center for marketing campaigns. Feedback like yours is invaluable as we continue enhancing our solutions and evaluating ways to provide even greater value and flexibility for our customers.

Thank you for being part of the Thryv community and for taking the time to share your experience!


  ### 14. Keap - All the power and all the complexity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben L. | Mechanical Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Thryv?**

Thryv has the power for incredible automations, and allows you to automate almost anything.

It also provides a rest API, which can be used with AI (or Zapier) to integrate with almost any service you need.

**What do you dislike about Thryv?**

Thryv is incredibly complex, confusing, and hard to use, even if you are tech savvy.  also, the order forms are sub-optimal.

**What problems is Thryv solving and how is that benefiting you?**

The largest value in Thryv comes from the incredible automation power and its ability to integrate with most services

**Official Response from Alex At Keap:**

> Hi Ben, 

Thank you for highlighting our automation power and the fact that we integrate with most services. 
We appreciate the feedback regarding the complexity of Keap. We have events and courses made by our Keap Academy to help Users feel confident using Keap with new content being released all the time. We also offer coaching in case Users need one-on-one help. 

  ### 15. Easy-to-Use, Intuitive UI with Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amara U. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Thryv?**

It’s easy to use and has a very friendly, intuitive user interface. Whenever I need help, support is available and ready to assist. Overall, it makes managing contacts and running campaigns much easier.

**What do you dislike about Thryv?**

Nothing to report so far. Everything works as expected, and the performance has been consistently high.

**What problems is Thryv solving and how is that benefiting you?**

It has helped us a lot with our CRM and has made it much easier to manage automations and broadcasts for our company.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience and for highlighting how easy Thryv is to use. We're excited to hear that the intuitive interface and our responsive support team have helped simplify managing contacts, campaigns, and customer communication.

It's rewarding to know that Thryv's CRM, marketing automation, and broadcast tools are helping your business stay organized and operate more efficiently. By bringing customer management, communication, and automation into one platform, our goal is to help businesses save time, streamline operations, and build stronger customer relationships.

Thank you for your partnership and for trusting Thryv to help manage and grow your business. We look forward to supporting your continued success. Much more to come!

  ### 16. Responsive Support That Always Has Answers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Thryv?**

The contact with the support team. I have questions I get answers. We just launched social and website, now we just are waiting on the results!

**What do you dislike about Thryv?**

Nothing yet, we need a deeper dive into the app with Maria

**What problems is Thryv solving and how is that benefiting you?**

We have been in business for 39 years with zero online presence. Maria is helping us solve this with Thryv

**Official Response from Steffie Bell:**

> Thank you for sharing your experience! We're thrilled to hear that our dedicated support team has been responsive and helpful throughout your journey with Thryv.

Congratulations on launching your website and social presence. For a business with nearly four decades of success, establishing a strong online presence is an exciting milestone. We're glad Maria has been a trusted partner in helping bring your business online and create new opportunities to connect with customers.

As you continue exploring the platform, we're confident you'll discover even more ways to streamline operations, strengthen customer communication, and grow your business from one centralized platform. We appreciate your feedback and look forward to being part of your continued success. 


  ### 17. Complex but highly customizable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Thryv?**

You can use Keap (now Thryv) for Email Marketing, funnels and as a CRM all in one place. We like the flexibility when it comes to creating marketing campaigns in the campaign builder. They have made some improvements to the visual builder side of things.

**What do you dislike about Thryv?**

Still think the learning curve is a little steep... but if you already have a knowledge of building campaigns and funnels... then you should be fine, especially with some of the improvements to the visual builders etc.

**Recommendations to others considering Thryv:**

none

**What problems is Thryv solving and how is that benefiting you?**

We use it for our billing/CRM, as well as for email marketing campaigns and funnels.

**Official Response from Steffie Bell:**

> Thank you for your review! I'm glad to hear you're finding value in having email marketing, funnels, and CRM tools all in one place, and that the recent improvements to the visual builder have made campaign creation easier.

I also appreciate your feedback on the learning curve. We're always working to make the platform more intuitive while maintaining the flexibility businesses need to build powerful marketing campaigns.

Thanks again for sharing your experience! Much more to come!


  ### 18. The Thryv/Keap Incodent

**Rating:** 4.0/5.0 stars

**Reviewed by:** John B. | Lead programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Thryv?**

Thryv has recently acquired Keap.  While Keap has been a force in the small to medium business space, the merger has created some uncertainty.  Keap is still continuing on and remains it's functionally the same 'self' but as a developer, I'm seeing many ask what it's future holds.  But this merger creates greater stability for Keap and Thryv is working hard to make the pair a better service.

**What do you dislike about Thryv?**

It seems that the appreciation and attention to developer community has been a bit dialed down.  Developers, especially those that focus on integrations, only can make thryv/keap more useful and accessible to their customers and investing in the developer community can only help drive more sales.

**What problems is Thryv solving and how is that benefiting you?**

I primarily focus on use of the api/rest as I'm a certified developer.  There needs to be exposure to the api for keap appointments and deals like there has been in the past for infusionsoft (keap max classic) opportunities and scheduled tasks.

**Official Response from Ava Wiebe:**

> Hi John,
Thank you for taking the time to leave a review. We're glad to hear that you find Keap's integration features seamless and beneficial. 
I will share your feedback on affiliate details with my team so we can work to create better experiences for our customers.

  ### 19. All The Best with No Fluff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Thryv?**

The API's are more responsive and seem faster.

**What do you dislike about Thryv?**

Thryv is a broad CRM and tries to do many things all at once. I would suggest focusing on Mailing and Direct Email response. 

**What problems is Thryv solving and how is that benefiting you?**

Keap is solving the challenge of managaging, maintaining and curating a database of customers, products and emails. When it comes to emails its both about Transactional and Marketing messages. This heavy-lifiting is vital for our business and Keap is doing a great job of managing all of it from a centralzied location.

**Official Response from Steffie Bell:**

> Thank you for your thoughtful review and for sharing how Thryv's automation is supporting your business.

We're glad to hear you've experienced improved API performance and responsiveness. It's also great to know that Keap is helping you manage customer data, products, transactional communications, and marketing campaigns from one centralized platform. Bringing these critical functions together helps businesses reduce complexity, streamline operations, and create more consistent customer experiences.

We appreciate your feedback regarding product focus and email marketing capabilities. Customer insights like yours play an important role in helping us continue refining the platform and delivering solutions that help businesses communicate more effectively, automate routine work, and strengthen customer relationships.

Thank you for being part of the Thryv community and for trusting us to help power your customer engagement and growth.


  ### 20. Impressive Professionalism and Stellar Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack W. | Real Estate Broker

**Reviewed Date:** June 17, 2026

**What do you like best about Thryv?**

I find Thryv to be extremely professional. Their training was excellent, and they are very consistent in helping and guiding me. I also appreciate how they assist in making my awareness on social media.

**What do you dislike about Thryv?**

Nothing to really dislike, they have addressed any/all my concerns.

**What problems is Thryv solving and how is that benefiting you?**

Thryv definitely makes those that are unaware of what I do as a seasoned realtor in a very professional setting. Making myself visible, and available whether someone is buying or selling a property.

**Official Response from Steffie Bell:**

> Thank you so much for your review! We're delighted to hear that the training and support you've received have made a positive impact on your experience with Thryv.

One of our top priorities is ensuring that our clients feel confident and supported long after getting started, so it's especially meaningful to hear that our team has been consistent in guiding you and addressing any concerns along the way. So excited to share this with our team! 

I'm also glad that Thryv has helped increase your visibility on social media. Seeing our customers grow their presence and connect with more potential customers is one of the most rewarding parts of what we do.

Thank you for trusting us with your business. We truly appreciate your partnership and look forward to supporting your continued success.


  ### 21. Powerful marketing automation but expensive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sebastian P. | IT Consultant, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about Thryv?**

The UI has improved significantly. I also like all the new tools they introduced, but the price is way too high compared other alternatives

**What do you dislike about Thryv?**

Provide better pricing. The pricing model of paying per user license and contacts list limits

**Recommendations to others considering Thryv:**

Be mindful it's a lot to set up because it offers so much more than other CRMs. Pro tip: The Marketing Settings recommends to add DKIM to the records of the domain you'll be using to send marketing emails, but please contact your hosting company to help you set up an SPF record and possibly DMARC records, this will improve your email deliverability significantly!

**What problems is Thryv solving and how is that benefiting you?**

The interface update for the My Day page looks good but has many issues that are affecting the sales people's performance. We're working with our account manager and tech support to get them to fix it.

**Official Response from Steffie Bell:**

> Thanks so much for taking the time to update your review, Sebastian. 

I’m glad to hear you’ve noticed the improvements to the interface and all of the new tools we’ve rolled out. We know pricing is an important part of the decision making process and we always want to make sure you feel the value matches your investment. We’re continuing to evaluate our pricing structure and your feedback helps guide those conversations.

On the setup side, you’re right that Thryv does a lot more than a traditional CRM, so it can feel like a big lift at first. I love that you shared helpful tips about DKIM, SPF, and DMARC because those really do make a difference with deliverability. Great callout!

Thanks for working with your account manager and our support team to sort through those issues with My Day. We’re here to help until everything feels smooth for your sales team.

If there’s anything you want me to look at personally or if you’d like help optimizing features for your workflow, I’m here for you. Thanks again for sticking with us and for helping us get better. 

  ### 22. Great CRM with good automation possibilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2022

**What do you like best about Thryv?**

I am creating more landing pages and find this feature useful. 

**What do you dislike about Thryv?**

The email reporting capabilities could be improved - you have to manually report on each campaign - it would be useful to download a general report so you can compare line by line email performance. 

**What problems is Thryv solving and how is that benefiting you?**

It is an intelligent tool for automating email campaigns for leads and customers. The various programs help us engage our new pipeline and nurture them with relevant information and content.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience and for highlighting how Thryv is helping you create landing pages and automate engagement with both leads and customers.

It's great to hear that our automation tools are helping you nurture your pipeline with relevant content while creating a more consistent customer journey. One of our goals is to help businesses save time, reduce manual work, and turn more opportunities into lasting customer relationships through automated follow-up and centralized customer management.

We also appreciate your feedback regarding email reporting. Insights like yours help guide our product roadmap as we continue enhancing visibility into campaign performance and making it easier to compare results across marketing efforts.

Thank you for being part of the Thryv community and for trusting us to help streamline your marketing and customer engagement strategies.


  ### 23. Great Support from Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** scott m. | operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Thryv?**

Ease of access to the program, support team & business advisor have been top notch.

**What do you dislike about Thryv?**

A more robust way to send out email blasts that are not as limited by size or content creation

**What problems is Thryv solving and how is that benefiting you?**

Thryv handles all of our listings online leaving more time for us to run the business

**Official Response from Gabe Vasquez:**

> Hi Scott, thank you for your review and for choosing Thryv. We understand Thryv has a robust platform, but were are excited to hear how Thryv is helping you get back your time! - Gabe

  ### 24. Effortless Communication with Thryv

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Thryv?**

I like the ease of use and the simplicity of the app. I appreciate getting direct messages and having direct chat with customers. I also find it helpful to get notifications in a quick manner. I can access messages in my work inbox within a second, making it efficient to see the messages clients have sent to me.

**What do you dislike about Thryv?**

Thryv inbox message could be improved by having more clarity for the cost of where I find the customer's information.

**What problems is Thryv solving and how is that benefiting you?**

Thryv helps me get direct contact with customers if I can't reach them by phone. Direct messaging prevents people from not returning my calls because they think it's spam.

**Official Response from Steffie Bell:**

> Thank you for your feedback! We're glad to hear that the ease of use, real-time messaging, and instant notifications help you stay connected with your customers and manage communications efficiently.

We also appreciate your suggestion regarding greater visibility into customer lead source and cost information within the inbox experience. Feedback like yours helps us identify opportunities to make reporting and attribution clearer so businesses can better understand where customer inquiries are coming from and measure the value of their marketing investments. I've passed this on to our product team.

Thank you for choosing Thryv and for sharing your experience. 


  ### 25. Effortless Estimates and Invoices with Handy Contact Storage

**Rating:** 5.0/5.0 stars

**Reviewed by:** William M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Thryv?**

Ease of creating estimates and invoices, also contact info storage

**What do you dislike about Thryv?**

I wish Thryv had scheduling tools, and AI integration

**What problems is Thryv solving and how is that benefiting you?**

Thryv helps keep my estimates and invoices in order

**Official Response from Steffie Bell:**

> Thank you for taking the time to share your experience with Thryv! We're glad to hear that creating estimates and invoices is simple and efficient, and that our contact management tools help you keep customer information organized in one place. That is exactly what we're here to do! 

We also appreciate your feedback about scheduling features and AI capabilities. Hearing how businesses use Thryv every day helps us continue improving our platform and prioritize enhancements that make managing customers, appointments, and daily operations even easier.

Thank you for being a valued member of the Thryv community. We appreciate your feedback and look forward to supporting your business as we continue to grow and innovate. Much more to come!


  ### 26. Automates Our Marketing, Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Thryv?**

I like the routine meetings that ensure everything is working properly. These meetings help me to make sure that all social media posts are going out properly and that emails are getting the correct responses. I also found the initial setup of Thryv to be really easy.

**What do you dislike about Thryv?**

The domain email could be improved. It's not recognized as a secure site and it's always hard to get into.

**What problems is Thryv solving and how is that benefiting you?**

I find Thryv solves email automation and social media management for us, ensuring emails are responded to automatically and posts are properly managed.

**Official Response from Steffie Bell:**

> Thank you so much for your feedback and for sharing your experience with Thryv, Brittany! We’re thrilled to hear the onboarding process felt easy and that the routine meetings have helped keep your marketing running smoothly. Staying connected with our clients and making sure your social posts and email responses are performing properly is something we truly value.

We also appreciate you calling out the challenges you’ve experienced with the domain email security and login process. Feedback like this is incredibly helpful, and I’ve shared it with our team as we continue working to improve the overall experience.

Thanks again for trusting Thryv to support your business growth!


  ### 27. This software is amazing 

**Rating:** 4.5/5.0 stars

**Reviewed by:** sierra s. | H, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Thryv?**

I love the new features this software is essential for my business 

**What do you dislike about Thryv?**

Figuring out how to work faster / load properly 

**Recommendations to others considering Thryv:**

I always recommend this software because of the amount of features they have and the level of support they give. I have yet to find another software that has the amount of support that Thryv does.

**What problems is Thryv solving and how is that benefiting you?**

My personal life with my family and friends was taking a huge toll scheduling everything myself. I struggled for years to find a software that had the features that I wanted so when I found this it has made my life 100% easier

**Official Response from Gabe Vasquez:**

> Hi Sierra, this is one of the highest compliments we could receive. Not only is our goal to provide your business with the tools to succeed but also to give you time back in your day to spend with the people that are important to you. If you ever need assistance, please let us know! - Gabe

  ### 28. Effortless Setup and Exceptional Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Thryv?**

I really appreciate Thryv for its level of service and communication. The initial setup was easy, which made the transition smooth. I'm also impressed by how it helps me in attracting new clients. This kind of support is invaluable to my business.

**What do you dislike about Thryv?**

Nothing

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv for SEO and website services to help get new clients.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience! We're so glad the setup process was smooth and that our team helped make the transition easy. It's especially exciting to hear Thryv is helping you attract new clients and support your business growth. We appreciate you trusting us to be part of your journey and look forward to continuing to help your business succeed. Much more to come!

  ### 29. Thrive Makes Managing My Website Stress-Free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria L. | Doctor of Chiropractic, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Thryv?**

My representative makes everything very easy so I never have to stress about my website.

**What do you dislike about Thryv?**

Having to pay for it I suppose? Thrive is great. I do not dislike anything about the general service.

**What problems is Thryv solving and how is that benefiting you?**

Thrive has helped my business become noticed online.

**Official Response from Steffie Bell:**

> Thank you so much for the kind words and for sharing your experience with Thryv! We’re thrilled to hear your representative has made managing your website simple and stress free. That peace of mind is exactly the experience we want for our clients. We also appreciate the honest feedback about pricing, and we’re grateful you feel the value and service make it worthwhile. Thanks again for being part of the Thryv community!

  ### 30. Effective Advertising with Thryv

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Thryv?**

I like how Thryv is organized and they're on top of things. I speak to them every month, which is nice. It's laid out clean and clear about what they do, just to name a few things.

**What do you dislike about Thryv?**

Can't think of anything in particular that could be added or corrected. I like everything.

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv for advertising, getting my Google listing to the top. They are good at maintaining and organizing social media presence. They're on top of things, and it's laid out clean and clear. Setup took some time initially, but overall was pretty easy.

**Official Response from Steffie Bell:**

> Thank you for taking the time to share your experience! We're glad to hear that you've found value in both the Thryv platform and your ongoing partnership with our team. Providing small business owners with an organized, easy to use solution for managing customer relationships, marketing, and day to day operations is exactly what we strive to do.

Thank you for your trust and partnership. We appreciate the opportunity to support your business and look forward to being part of your continued growth and success.

Your Thryv Team


  ### 31. Easy Management and Publishing All in One Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy G. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Thryv?**

Makes things easy to manage and publish under one platform

**What do you dislike about Thryv?**

I don't have anything to report that I dislike

**What problems is Thryv solving and how is that benefiting you?**

Marketing posts

**Official Response from Steffie Bell:**

> Thank you for taking the time to share your feedback!

We're delighted to hear that Thryv helps make managing and publishing your business activities easier from a single platform. One of our goals is to simplify day-to-day operations by bringing the tools businesses need together in one place, so it's great to know that's been your experience. Feedback like yours motivates us to continue improving and delivering value for our customers.

Thank you for being part of the Thryv community!


  ### 32. Waste of Time

**Rating:** 0.5/5.0 stars

**Reviewed by:** Daniel Q. | Oral and Maxillofacial Surgeon, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Thryv?**

For a technology feature company, they are not very helpful

**What do you dislike about Thryv?**

As a long time customer dating back to YP, Thryv customer service has steadily gone downhill

**What problems is Thryv solving and how is that benefiting you?**

They are supposed to be leaders in advertising, but my experience with them has not been very beneficial

**Official Response from Steffie Bell:**

> Hi there, I really appreciate you sharing this, especially as a long-time customer. I took a look at your account and don’t see any active tickets or open issues, so I’d love to connect directly to better understand what’s been going on and help. Please feel free to reach out to me at steffie.bell@thryv.com and I’ll take a closer look and help get things moving in the right direction.

  ### 33. great program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber J. | Outsourcing Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Thryv?**

What I like best about Keap is how it brings everything together in one place—CRM, email marketing, automation, and payments. The automation workflows are incredibly powerful yet easy to set up, which saves me hours each week. I especially appreciate how simple it is to track leads, follow up automatically, and move contacts through different pipelines without anything slipping through the cracks.

The integration between contact records and email sequences is seamless, so I can personalize communication at scale while still making each client feel valued. For a small business owner, the all-in-one approach means I don’t need to juggle five different tools it’s all right there in Keap.

**What do you dislike about Thryv?**

Keap is powerful, but the learning curve can feel steep at first—especially if you’re new to automation or CRMs. Some of the features are tucked away and take time to fully understand, so it can feel overwhelming until you get used to the system. The price point is also higher than some competitors, which may be tough for very small businesses or solopreneurs. That said, once you’re past the initial setup and training, it becomes much easier to use and the value starts to outweigh the challenges.

**What problems is Thryv solving and how is that benefiting you?**

Keap has helped me solve the problem of managing leads and follow-ups without letting opportunities slip through the cracks. Before, I was juggling separate tools for CRM, email marketing, and payments, and it was easy to lose track. Now, everything is automated—new leads are captured, tagged, and placed into the right nurture sequence instantly.

This saves me hours each week, reduces manual errors, and ensures every client feels seen and followed up with. The ability to track pipelines, automate reminders, and accept payments in the same platform has made my business far more organized and scalable.

**Official Response from Alex At Keap:**

> Thank you so much for sharing this thoughtful feedback! We love hearing how Keap is helping you streamline your business and save valuable time each week. It’s great to know that the automation workflows and seamless CRM-to-email integration are making it easier to nurture leads and build stronger client relationships.

We also appreciate your honesty about the learning curve and pricing. We know that diving into automation can feel like a lot at first, but we’re glad you’ve found the long-term value once everything is set up. Our team is always working to make onboarding smoother, and your feedback helps us keep improving.

We’re so glad Keap is helping you stay organized, automate key tasks, and scale your business with less stress. Thanks again for being part of the Keap community!

  ### 34. Effortless Automation and Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepak M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Thryv?**

I like Thryv for its deliverability, automation, and user interface. It makes navigation easy, ensures better inbox placement, and reduces the need for manual input. These features are really helpful in automating my sales campaigns and reaching out to T1 clients effectively.

**What do you dislike about Thryv?**

No issue as of now

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv for sales campaigns automation, improving outreach to T1 clients. I like its deliverability, automation, and UI. It provides easy navigation, inbox placement, and reduces manual input.

**Official Response from Steffie Bell:**

> Thank you so much for sharing this, I really appreciate you calling out automation, deliverability, and ease of use. That’s exactly what we aim to deliver, making it simpler to stay consistent with outreach while saving you time.

It’s great to hear Thryv is helping you streamline your sales campaigns and connect with your T1 clients more effectively.

If you ever want to take things a step further or explore additional ways to optimize your setup, we're  always here to help 😊

  ### 35. Keap’s Email Inconsistency and Landing Page Changes Reduce Functionality

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Thryv?**

I only use Keap by Thryv so only likely to refer tham based on my 10 years of experience with Keap (formerly InfusionSoft).

**What do you dislike about Thryv?**

Keap is inconsistent in delivery of emails.  Landing pages are constantly being redeveloped and result in less functionality.

**What problems is Thryv solving and how is that benefiting you?**

Automation of emails

**Official Response from Steffie Bell:**

> Thank you for your feedback and for being a customer for the past 10 years.

We truly appreciate your loyalty and the trust you've placed in us over the years. We understand how important reliable email delivery and effective landing pages are to successful marketing automation, lead generation, and business growth. Feedback like yours helps us identify opportunities to improve and continue enhancing the customer experience.

I'd love the opportunity to learn more about your experience and see how we can help. Please feel free to contact me directly at steffie.bell@thryv.com , and I'll personally reach out to help.

Thank you again for your partnership. It means a great deal to us, and me. 


  ### 36. I like the tools of Keap and look forward to using the tools of Thryv

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Thryv?**

I like the educational webinars they have.

**What do you dislike about Thryv?**

Thryv can improve their webinar invitations and reminders.  I receive many of them without the dates and times of the webinar :/

**What problems is Thryv solving and how is that benefiting you?**

It offers many features and the automation tools are easy to use

**Official Response from Ava Wiebe:**

> Thank you so much for taking the time to leave a review! I'm glad to hear our feature set is an asset in your business. 
I will share your feedback about speed an UX with the right teams here so we can work to create a better experience.

  ### 37. Have used Keap for over 10 years

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brett M. | President/Founder , Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Thryv?**

I haven't seen anything new I like for awhile.

**What do you dislike about Thryv?**

Getting bought out and forcing a 2nd name change in 5 years. Fear of the unknown we will lose quality or our app altogether due to new owners

**What problems is Thryv solving and how is that benefiting you?**

Better sales Funnels

**Official Response from Alex At Keap:**

> Hello Brett, 

Thank you for taking the time to leave a review! We're so pleased to hear that you've been a customer of ours for over 10 years! 
We appreciate the feedback regarding hardwired campaigns, we have actually been working on something similar called proven automations in app. 
I'll attach a link in case you'd like to check them out. 

  ### 38. Easy for Reps, But Nearly Useless Without Sales Reporting for Managers

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Thryv?**

Easy interface for sales reps to manage pipelines

**What do you dislike about Thryv?**

No sales reporting. It is nearly useless for a sales manager with a big team.

**What problems is Thryv solving and how is that benefiting you?**

Keeping our sales leads in one place.

**Official Response from Steffie Bell:**

> Thank you for your thoughtful feedback. We're pleased to hear that you found Thryv easy for your sales team to use and manage pipelines. We also appreciate you sharing your perspective on sales reporting. Customer feedback plays an important role in helping us improve our platform, and we've shared your comments with our product team for consideration. Thank you for taking the time to help us continue making Thryv better.

  ### 39. With analytic functions added, Thryv would be perfect for small businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rae C. | Copywriter and Communications Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Thryv?**

Since acquiring Keap, Thryv has made some helpful upgrades to small functionalities within the email marketing and automations. Things are a bit more user-friendly and emails are more customizable. We've also found that more of our tech-stack integrates well with Keap now.

**What do you dislike about Thryv?**

This CRM needs to make it easier to acquire useful analytics to improve marketing and webpages. They began building some tools for a while, then abruptly removed them. Until there is support for easily running analytics reports from Thryv, I can't rate them higher.

**What problems is Thryv solving and how is that benefiting you?**

Keap helps us manage multiple membership and marketing lists,

**Official Response from Steffie Bell:**

> Thank you for the thoughtful feedback. I’m really glad to hear the recent updates to email marketing and automations have made things more user friendly and customizable for you. I completely understand the need for stronger, easier to access analytics. That kind of insight matters when you’re trying to grow. I appreciate you calling it out, and I’m always here if you’d like help exploring reporting options or sharing specific feedback I can pass along.

  ### 40. My Experience with Thryv

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam K. | Digtal Marketing Executive , Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Thryv?**

I like that after moving under Thryv, everything feels a bit smoother. The CRM, emails, and automations still work the way I’m used to, but the platform feels more stable now. I also noticed the scheduling and invoicing tools blend in nicely, so it’s still simple to use like before, just a little more polished.

**What do you dislike about Thryv?**

One thing I noticed is that the pricing can feel a bit high, especially when you start needing extra features. That’s the only area I feel could be better.

**What problems is Thryv solving and how is that benefiting you?**

I can do email marketing, lead generation, email templates automated campaigns, and more under one roof. Keap has saved me a lot of time in my work. Because I have automated email marketing through keap.

**Official Response from Alex At Keap:**

> Hello Sam, 

Thank you for taking the time to leave us a review. We're glad to hear that Keap has saved you a lot of time in your work by housing multiple necessary features under one roof. We appreciate the feedback regarding cost. Our developers and product teams are always working to add more value into our product. Whether that be updates to older features, or adding entirely new ones. 

  ### 41. If Salesforce is too much

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Thryv?**

Guess they changed their name again. While they are still trying to find their selves regarding naming they have a solid understand of CRM and business operation software. Working at an organization that uses SalesForce, i miss the simplicity of Thryv.

**What do you dislike about Thryv?**

The company rebrands are the biggest area of improvement. The software has been solid for a while now but the organization still struggles with naming and branding. However, these shortcomings should do little to affect the average user.

**Recommendations to others considering Thryv:**

No matter the size of your organization if you are looking for a quality CRM at a good price with excellent customer service and room to scale as your business grows. Keap is a no-brainer because of its great pricing and an awesome team of customer support. They also give back and are constantly trying to make their platform better. The move from Infusionsoft to Keap is proof of how much the platform is continuously evolving for the better. Keap also integrates with almost everything and has a highly in-depth knowledge base so answers are always close by,

**What problems is Thryv solving and how is that benefiting you?**

Managing your customer database, segmentation, custom feilds all work great with Keap. Other benefits such as a robust email marketing interface and powerful invoicing tools make business alot easier and more efficient with Keap. You can manage 100s or 1000s of customers using Keap and even automate some of your reoccurring tasks. Keap is also made to scale. With a price that fits most small businesses and the power to grow with your business Keap has solve many of the core functions of the business.

**Official Response from Ava Wiebe:**

> Hi,
Thank you so much for taking the time to leave a review! It's good to hear that you have found Keap easy to use and effective for your business. We pride ourselves in our customer support and I'm glad that it has been beneficial. 

  ### 42. Does it's purpose until it doesn't

**Rating:** 3.0/5.0 stars

**Reviewed by:** Keri C. | Program Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Thryv?**

After 13 years of using it, I'm very familiar with it...until they change things.

**What do you dislike about Thryv?**

They keep making updates that don't help our company at all, and there are bugs all the time. When contacting their support team, you have to teach them how to do what it is you're trying to do that is broken and they ALWAYS have to escalate it to a higher support member and get back to you. They usually get back with "we found no bug can you explain it again?"

**What problems is Thryv solving and how is that benefiting you?**

After being connected to infusion for 20+ years, it takes a lot to move your CRM, which we always thought was a  negative, but we've been contemplating staying being a higher negative.

**Official Response from Alex At Keap:**

> 
Thank you for being with Keap for 13 years! We truly value you as a customer. I’m sorry that recent changes have disrupted your workflow and that your support experience hasn’t met the mark. We want to make this right.

If you’re open to it, please reach out so we can dig in with you. We’d appreciate the chance to look into this further and work toward a solution that supports how your team operates.

  ### 43. All-in-One Solution for Business Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nadia Solimar P.

**Reviewed Date:** February 07, 2026

**What do you like best about Thryv?**

I use Thryv to manage my business in one place, handling customers, appointments, payments, and marketing easily. It saves me time in scheduling and payments, keeping everything organized in one place. I like how it makes everything easier and simpler.

**What do you dislike about Thryv?**

Some features are a bit complex at first but after I get used to it, it becomes simple.

**What problems is Thryv solving and how is that benefiting you?**

I use Thryv to manage my business in one place, saving time on scheduling and payments and keeping everything organized.

**Official Response from Steffie Bell:**

> Thank you so much for taking the time to share this! We’re so glad to hear we here at Thryv are helping you manage your customers, appointments, payments, and marketing all in one place. Saving you time and keeping everything organized is exactly what we aim for.

We also appreciate your honest feedback about the learning curve. Some features can feel challenging at first, and that’s why we’re always working to make onboarding and support as smooth as possible. Once everything clicks, we love seeing our clients really take off.

If there’s ever anything you’d like to review or optimize further, I’m always happy to help.


  ### 44. A Game-Changer for Effortless Organization and Time Savings

**Rating:** 4.5/5.0 stars

**Reviewed by:** gulshan d. | Salesforce developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Thryv?**

This tool saves me hours every week. With invoices, appointments, and client messages all organized in one place, it truly feels like a game-changer. For the first time, I feel as though I have a real assistant helping me manage everything.

**What do you dislike about Thryv?**

The learning curve was steep at first. Some features feel buried, and the price stings for a small team. Occasional glitches with calendar sync can be frustrating.

**What problems is Thryv solving and how is that benefiting you?**

It finally killed my app-hopping nightmare. Quotes, bookings, and payments live together now. I’m not wasting mental energy tracking details—so I can actually focus on the work itself.

**Official Response from Steffie Bell:**

> Thank you for sharing your experience! We love hearing that Thryv feels like a true assistant and is saving you valuable time each week, that’s exactly the impact we aim to make. We also appreciate your honest feedback on the learning curve, pricing, and calendar sync. We’re always working to improve the experience and are here anytime you need support.

  ### 45. RUN from this company! Conroy, Zachary is a SCAM ARTIST!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Craig B. | Broker/Owner, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Thryv?**

Nothing. An absolute scam! RUN from this company. Conroy, Zachary signed me up for 3 months. They could not even correct the office number online. This was a total waste of money!

**What do you dislike about Thryv?**

Their zoom updates - another total joke!

**What problems is Thryv solving and how is that benefiting you?**

I hired them to correct online inaccuracies and they did not do anything, rather they told ME to contact the admin to help me correct my office number. I was paying them to do this...

**Official Response from Steffie Bell:**

> Hi there, Craig. I’m so sorry to hear about your experience. That’s absolutely not the level of service we aim to deliver at Thryv. I’d really like to take a closer look and make this right for you. Could you please reach out to me directly at steffie.bell@thryv.com with your business name so I can review the details of your account and help resolve this?

Our goal is always transparency, accuracy, and great results.  I’ll make sure your feedback gets to the right people so we can address this quickly.

Thank you for bringing it to our attention.

— Steffie, Thryv Client Experience Team

  ### 46. Keap helps me keep in touch with cutomeres and grow my business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dave C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Thryv?**

They've improved the SMS feature to now allow it to integrate into automations. 

**What do you dislike about Thryv?**

The SMS is still not as good as HighLevel.

**Recommendations to others considering Thryv:**

I highly recommend it.  It is the app that I use most day to day for task management and email automation

**What problems is Thryv solving and how is that benefiting you?**

It helps me acquire new customers and stay in touch with past customers.

**Official Response from Alex At Keap:**

> Hello Dave, 

We're glad to hear that Keap has made a difference in your business! 
Thank you for taking the time to leave a review. 

  ### 47. it doesnt work

**Rating:** 0.5/5.0 stars

**Reviewed by:** Armstrong  L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2025

**What do you like best about Thryv?**

nothing. It's overly expensive and is too slow. the support is quick to connect through.

**What do you dislike about Thryv?**

Their sending ip address is on the 0SPAM blacklist. 
So my emails get bounced. 5% bounce rate. Really annoying when your paying $159 usd a month on an anual plan and the main feature of sending email doesn't work even properly. Let alone good. 
really unhappy with using keap. I've been on support 5 times to fix a couple issues with contacts getting sent the same email mutliple times. I've spent 2 hours on support and no one can fix the issue. since then, ive got spam complaints because i thought the support fixed the issue but people keep recieving the same emails.

**What problems is Thryv solving and how is that benefiting you?**

their support is quick to connect. and they have payment integration so i can take payments at 1.5%

**Official Response from Alex At Keap:**

> Hi L,

Thank you for sharing your experience! We sincerely apologize for the frustration you've encountered. We understand how critical reliable email delivery is to your business, and we take issues like this seriously.

For the deliverability concern you mentioned, including the bounce rate and blacklist issue, please reach out directly to our team at postmaster@keap.com. 

We also appreciate your feedback about the support interactions and email duplication issue. We recognize that repeated support efforts without resolution are frustrating, and we will have a team member pull those interactions to see how we can help. 

We're happy to hear that you found our payment integration and support availability helpful. 

Thank you again for your feedback.



  ### 48. Best Solution for Marketing Needs!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kunal R. | Senior Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about Thryv?**

With its new AI integration, we are now able to create different templates and user-specific content for email campaigns from scratch. This saves us lots of time.

**What do you dislike about Thryv?**

Nothing as of now. Meets all our expectations.

**What problems is Thryv solving and how is that benefiting you?**

With less headcount, we have been able to achieve the marketing target using Keap. It's automated emailing helped us to approach potential clients with less effort. Also, Its robust analytics provides detailed reports and makes it easy for me to analyze the performance.

**Official Response from Paige Clark:**

> Hi Kunal! Thank you so much for sharing your experience with Keap. We love being one of the tools you can use to grow your business and eliminate chaos. 

  ### 49. Helpful Personnel and Easy Access with Thryv

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Thryv?**

Personnel has been very helpful.  Access is easy.

**What do you dislike about Thryv?**

I haven't had any problems with Thryv. They have always been very helpful

**What problems is Thryv solving and how is that benefiting you?**

They set us up with a websit.

**Official Response from Steffie Bell:**

> Thank you for your review! We’re so glad to hear that our team has been helpful and that accessing and using Thryv has been easy for you. Providing a smooth experience and strong support for our clients is always our goal, so your feedback truly means a lot. Thanks again for being part of the Thryv community! Much more to come. 


  ### 50. Helpful office assistant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne P. | Office Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about Thryv?**

I didn't realize how much I depend on Thryv to keep me organized. 

**What do you dislike about Thryv?**

Right now, I'm very satisfied with Thryv.

**Recommendations to others considering Thryv:**

Highly recommend because it helps with so many office tasks.

**What problems is Thryv solving and how is that benefiting you?**

Solving communication issues, which eliminates errors.

**Official Response from Alex At Keap:**

> Hello Joanne! 

We appreciate you taking the time to leave us a review. We're glad to hear that there's nothing you dislike about Keap. 
We have some exciting new features coming out this year that we can't wait to share with everyone. 


## Thryv Discussions
  - [Integrating to Echosign?](https://www.g2.com/discussions/integrating-to-echosign) - 1 comment, 2 upvotes
  - [Does InfusionSoft work with the following applications?

-Google Apps?
-Salesforce?
-Wordpress?
-any live chat type programs/applications?](https://www.g2.com/discussions/infusionsoft-integration-w-other-applications) - 1 comment, 2 upvotes
  - [What is the best way to automate the application of the ThryvPay processing fees in Quickbooks?](https://www.g2.com/discussions/what-is-the-best-way-to-automate-the-application-of-the-thryvpay-processing-fees-in-quickbooks) - 1 comment, 1 upvote
  - [Is there a graphic  that would aid in learning how to use Keap's functionality?](https://www.g2.com/discussions/is-there-a-graphic-that-would-aid-in-learning-how-to-use-keap-s-functionality) - 1 comment, 1 upvote
  - [Why can we not send group emails without using the broadcast?](https://www.g2.com/discussions/why-can-we-not-send-group-emails-without-using-the-broadcast) - 1 comment, 1 upvote

- [View Thryv pricing details and edition comparison](https://www.g2.com/products/thryv/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+23%3A39%3A34+-0500&secure%5Bsession_id%5D=8f356a12-eb87-4b84-a87a-5128ea126198&secure%5Btoken%5D=a21ff55c3ba98733778eaf72c4e88b287c23b7e486931c868f56a59d76c3634b&format=llm_user)
## Thryv Integrations
  - [AbacusLaw by CARET](https://www.g2.com/products/abacuslaw-by-caret/reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Clover](https://www.g2.com/products/atlassian-clover/reviews)
  - [DocuSeal](https://www.g2.com/products/docuseal/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Insightly All-in-One](https://www.g2.com/products/insightly-all-in-one/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Thryv Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Listing Management**
- Network Directory
- Data Aggregators
- Duplicate Monitoring
- Optimization

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library

**Lead Monitoring**
- Features
- Performance
- Identification

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Agentic AI - Lead Scoring**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Social Engagement
- Campaign Planning
- Hashtag Capabilites

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Attribution**
- Lead Opportunity
- Lead Assignment
- Pipeline Acceleration

**Edit**
- Pre-Made
- Build
- HTML

**Performance**
- Real-Time Updates
- Analytics

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- Omnichannel

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Platform**
- User, Role, and Access Management
- Performance and Reliability
- Reporting and Dashboards
- Mobile User Support

**Reporting**
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**Discovery**
- Lead Management
- Scoring/Ranking
- Lead Context

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Payment Options**
- Multi-Currency
- Online payment portal

**Integrations**
- E-Commerce Integration
- Email Marketing Integration
- Domain Integration

**Analytics**
- Export/Import
- Reporting

**Personalization**
- Branding
- Links

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Management**
- Conversion Viability
- Workflow

**Customization**
- Forms
- Personalization
- Templates
- Integration

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Platform**
- Data Synchronization
- Analysis

**Platform**
- Accounting integration
- E-commerce Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Generative AI**
- AI Text Generation

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Generative AI**
- AI Text Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top Thryv Alternatives
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