The extraordinary amount of features and functions are a huge selling point, but the support hub is really the most useful (and used) feature for me personally as an administrator. Having so many training videos and courses to learn how to use the platform is by far the most incredible software support feature I have ever seen a company offer. There are typically at least several articles, videos, and/or courses on any given topic you could search for. You don't have to wait for support on common functions in most cases. Speaking of support, this is probably the other best feature of the Thought Industries platform. The support team goes above and beyond to help you find a solution regardless of how complicated your issue is. Review collected by and hosted on G2.com.

No sandbox out of the box. The lack of color/font options in wysiwig editors. The inability to use a categorized administrative catalog. Not having the ability to pull our own employee academy reports (I see why this isn't possible given the reporting options and it's not feasible to use a panorama for every single client, but it would be a "nice to have" option. Review collected by and hosted on G2.com.