G2

Melissa T.

Small-Business (50 or fewer emp.)

6/25/2026

"Affordable, Reliable Service with Outstanding Customer Support"

5/5

What do you like best about Think Simplicity?

The unmatched quality of their customer support team. It is so rare we have any issues at all but on the few occasions we have needed them, the support team is so easy to work with. Opening a ticket is quick and easy, they respond right away and communicate every step of the way until the problem is solved. Review collected by and hosted on G2.com.

What do you dislike about Think Simplicity?

I have not found one negative thing about using Think Simplicity and can't think of anything they could change or do better. Review collected by and hosted on G2.com.

Recommendations to others considering Think Simplicity:

It's refreshing to work with a company that delivers exactly what they promise and stands behind their service. We highly recommend Think Simplicity to any business looking for a dependable phone system provider with outstanding customer support. It's affordable and reliable and there's not much else more important when deciding on a phone service. Review collected by and hosted on G2.com.

What problems is Think Simplicity solving and how is that benefiting you?

Think Simplicity provides reliable phone service at an affordable price. Without reliable phone service, guests and potential guests would not be able to get in touch with the hotel inconveniencing them and potentially resulting in lost revenue. Review collected by and hosted on G2.com.