Let's start by discussing the mobile app offered by booking tool. We use this frequently for booking limo service to and from the office. Our staff that choose to come into the office cannot rely on public transportation due to pandemic concerns. Booking tool app makes a world of difference for our office by not just confirming booking reservations in advance but also providing a lizard Uber feel with go's tracking and time of arrival for driver coming to pickup. Review collected by and hosted on G2.com.
One thing that was noticed was the app sometimes lags or has a delay when tracking the driver giving us the impression of having more time until the driver arrives. Normally arrives earlier than expected which is great but depending on some people wouldn't be prepared if held up in a meeting or phone call. Review collected by and hosted on G2.com.