G2

Cyrus B.

Maintenance Engineer

Small-Business (50 or fewer emp.)

4/23/2021

"TAG software package is user friendly for CMMS implementation"

4.5/5

What do you like best about The Asset Guardian?

The window organization is easy to navigate i.e., menus, sub-menus, ribbons, buttons, e.t.c. If you operate in Microsoft windows, then you are home when you come to use this software. TAG has flexibility in creating proper business process. Although, there is room for the software package to be improved and refined to meet minimum requirements in Asset Management practices. Review collected by and hosted on G2.com.

What do you dislike about The Asset Guardian?

In the final package, I would like TAG to have embedded universal reports for Maintenance Management KPIs. Coding is an area where the system can be improved to meet global expectations for Maintenance Managers using CMMS software. For example, in the Workforce menu, selecting sub-menus, e.g., Technician Codes where you choose the Supervisor position, should be updated accordingly to Supervisor. Also, improvements like including global roles e.g. Engineer as a Maintenance Manager in most cases is a qualified Engineer will expect to have proper titles in the package. Review collected by and hosted on G2.com.

What problems is The Asset Guardian solving and how is that benefiting you?

We are using the TAG CMMS system to guide, track and solve Equipment Downtime (Breakdowns), Reduce Maintenance Costs, and Improve Production Uptime. Once the maintenance package is pragmatically tailored, developed and implemented for a particular site, the business benefits are enormous. Great experience with NMC Zambia so far. If the business has similar operations in different geographical areas, you can easily replicate packages on those new sites without wasting a lot of time in developing and implementing new packages again in the system for new sites. Equipment Lists and Template List will do the job. Review collected by and hosted on G2.com.